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I'm so relieved to see this thread! My daughter and I have been dealing with the exact same situation for weeks now. My partner is undocumented and we kept hitting walls with the FAFSA system. Reading through everyone's experiences here has given me hope that we can actually get through this process. I'm going to try the zeros approach for the SSN field tomorrow and gather all the tax documents with his ITIN. It's honestly been so stressful wondering if my daughter would be able to get financial aid because of our family situation. Thank you all for sharing your stories and advice - it means more than you know to families like ours who are just trying to help our kids get an education.

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You're definitely not alone in this - it's heartbreaking how many families get stuck in this exact same situation! The stress is so real when you're trying to navigate a system that wasn't really designed for mixed-status families. But seeing all the success stories in this thread gives me hope too. The zeros approach really does work, and once you get past that initial hurdle of submitting the application, the verification process is just paperwork. Your daughter is lucky to have a parent who's fighting this hard for her education. Don't give up - there are people at the financial aid office who know how to handle these cases, you just have to get to the right person sometimes. Wishing you both the best with the resubmission!

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I'm a new college student going through this exact situation right now! My mom is a citizen but my dad is undocumented, and we just went through the whole FAFSA process last month. What really helped us was calling the school's financial aid office and specifically asking to speak with someone who handles "special circumstances" cases - that's the key phrase that gets you to someone who actually knows how to deal with mixed-status families. They walked us through everything step by step and even helped us submit some of the verification documents directly through their system. Also, don't be discouraged if the first person you talk to doesn't know what to do - we had to ask to speak to a supervisor twice before getting to someone with the right expertise. The whole thing took about 3 weeks from start to finish, but we got our aid package approved! Your daughter will get through this too.

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That's great news that you found the Contributors tab! Just wanted to add a few more tips since you're just getting started with this process: 1. Make sure you have your FSA ID ready before your daughter sends the contributor invitation - it'll speed things up 2. The parent section asks for similar info to previous years (income, assets, taxes) but the interface looks different 3. If you run into any technical glitches, try using a different browser - Chrome seems to work best in my experience 4. Save your progress frequently! The system can be finicky Good luck with your daughter's application - sounds like you're back on track to meet that deadline! The actual parent section isn't too bad once you get access to it.

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Thank you so much for the additional tips! I actually don't have an FSA ID yet, so I'll create one tonight before she sends the invitation. Really appreciate everyone's help - this community saved us from what could have been a disaster with her financial aid deadline. I'll definitely save frequently too after hearing about the system glitches!

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I'm so glad you found the Contributors tab! I went through this exact same panic with my son's FAFSA earlier this year. One thing I'd add to the great advice already given - when you create your FSA ID, use an email address that you check regularly because the system will send you reminders and updates there. Also, if your daughter's school uses their own financial aid portal, make sure to check that too once the FAFSA processes completely. Some schools require additional verification documents even after the federal application is done. You're doing great getting this sorted out - the new system is definitely not intuitive but once you know the steps it works fine. Best of luck with her dream school!

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This is such helpful advice, thank you! I definitely want to use an email I check daily since it sounds like there might be ongoing communications. Quick question - do you remember roughly how long it took from when you completed your parent section until your son's school received the final FAFSA data? I'm trying to gauge if we'll make the deadline or if I should contact the financial aid office to let them know we're working on it.

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As a financial aid officer at a state university, I can add some institutional perspective to this great discussion! The strategy of using $4,000 from regular savings to maximize the American Opportunity Tax Credit is absolutely sound advice. However, I'd also recommend reaching out to your daughter's specific financial aid office because schools can have very different policies for how they treat various funding sources in their institutional aid calculations. For example, some private schools using CSS Profile might still consider grandparent 529 distributions differently than the new FAFSA rules suggest. Also, if your daughter might be eligible for work-study or other campus-based aid programs, the timing and source of your payments could potentially affect those opportunities. One practical tip: many schools offer monthly payment plans that can help you spread costs throughout the semester rather than paying large lump sums - this might give you more flexibility in timing your withdrawals from different accounts strategically.

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@Ella Cofer This is exactly the kind of insider perspective I was hoping to get! Thank you for taking the time to share your expertise. I had no idea that schools might have different policies beyond what FAFSA requires - that s'definitely something I need to look into with my daughter s'specific school. The monthly payment plan option is really intriguing too. Does that typically help families from a cash flow perspective, or are there other strategic advantages? I m'also curious about your mention of work-study timing - could you elaborate on how the timing of our payments might affect her eligibility for those programs? I want to make sure we don t'inadvertently hurt her chances for any campus-based aid by making payments at the wrong time or from the wrong source.

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@Ella Cofer This is incredibly valuable insight! As someone just starting to navigate this whole process, I really appreciate hearing from a financial aid professional. The point about monthly payment plans is particularly interesting - I hadn t'considered how that might provide more strategic flexibility in timing withdrawals from different accounts. One question I have: when you mention that the timing of payments could affect work-study eligibility, are you referring to how the school assesses financial need throughout the year, or is it more about how different funding sources are reported? I want to make sure we don t'accidentally disqualify my daughter from opportunities by being too aggressive with our payment strategy. Also, is there a general timeframe you d'recommend for reaching out to the financial aid office to discuss these funding source questions - should we wait until closer to enrollment, or is it better to have these conversations earlier in the process?

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As someone just getting started with college financial planning (my daughter is only a sophomore in high school), this entire thread has been absolutely invaluable! I had no idea there were so many strategic considerations beyond just "save money in a 529." The interaction between 529 withdrawals and the American Opportunity Tax Credit is something I definitely need to research more for our own planning timeline. @Jacob Lee - it sounds like you're getting some fantastic advice here from people who really know their stuff. One thing I'm curious about for those of us still in the early planning stages: should we be intentionally splitting our college savings between 529s and regular accounts from the start to give ourselves this kind of flexibility later? Or is it generally better to maximize the 529 tax advantages now and deal with these strategic withdrawal decisions when college time actually arrives?

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I'm going through something similar right now! I submitted my FAFSA last week and then realized I forgot to include some of my mom's 1099 income. Reading through all these responses is so reassuring - I had no idea you could make corrections instead of starting over. Going to log in and fix mine today. Thanks everyone for sharing your experiences, it really helps to know we're not alone in making these mistakes!

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You're definitely not alone! I was panicking so hard when I first realized my mistake, but everyone here has been so helpful. The correction process is actually pretty straightforward once you find the right button on studentaid.gov. Just make sure to double-check everything before submitting the correction - I went through each section twice to make sure I didn't miss anything else. Good luck with yours!

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Just wanted to add that I went through this exact same situation two years ago! Made corrections to my FAFSA after realizing I reported my work-study earnings incorrectly, and it actually ended up INCREASING my aid eligibility. The schools I applied to were totally understanding when I called to let them know about the correction - most of them said it happens all the time. One financial aid counselor even told me that catching and correcting errors early shows you're being responsible about the process. Don't beat yourself up about it - you caught the mistake and you're fixing it, which is exactly what you should do!

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That's such a relief to hear! I've been so worried that making a mistake would somehow hurt my chances, but it sounds like financial aid offices are used to this kind of thing. It's actually encouraging to know that your correction ended up helping your aid eligibility - I'm hoping mine might work out the same way since I accidentally reported gross instead of adjusted income. Thanks for sharing your experience, it really helps ease the anxiety about this whole process!

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This thread is exactly what I needed to find! My son is dealing with the same birthdate error issue right now - he entered 2005 instead of 2004 on his FAFSA and we've been stuck in that horrible loop between the school and FSA for almost two weeks. I've called the regular FAFSA number four times and each agent just keeps telling me the school has to fix it, but the school keeps saying it's a federal system issue they can't touch. Reading through everyone's experiences here, I had absolutely no idea there was an Identity Resolution Group or that you had to specifically ask for them by name! It's infuriating that regular support agents don't mention this specialized department exists. I'm calling tomorrow morning armed with all this knowledge from you all. Thank you so much Kristin for sharing your step-by-step resolution and to everyone else who provided the insider tips about documenting with the school and keeping call logs. This community support is literally saving families from these bureaucratic nightmares that the official system should be handling properly in the first place!

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Brady, I'm so sorry you're dealing with this same frustrating situation! Based on everything shared in this thread, you're definitely on the right track now. When you call tomorrow, be prepared to be persistent - don't let the first agent send you back to the school. Have your son's FSA ID information ready and specifically say "I need to speak with the Identity Resolution Group for an FSA ID data correction." It might take a few transfer attempts, but stick with it! Also, definitely follow Hailey's advice about emailing the school's financial aid office today to document the issue - that way they can put a note in your son's file about the pending correction. The 2-week delay is really stressful, but at least now you know exactly which department can actually help. Keep us posted on how it goes - this thread is becoming such a valuable resource for other families facing the same problem!

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This entire thread should be pinned at the top of this community! As a newcomer to the FAFSA process, I'm absolutely floored by how many families are dealing with these data correction issues and how poorly the official support system handles them. The fact that there's a specialized Identity Resolution Group that regular FSA agents apparently don't even know about (or don't mention) is mind-blowing. I'm taking screenshots of all these step-by-step solutions and department names because it's clear that navigating FAFSA successfully requires insider knowledge that isn't available anywhere in the official documentation. Thank you to everyone who shared their experiences - especially Kristin for the detailed updates showing the actual resolution process, and to the financial aid professionals who provided the behind-the-scenes explanations. This is the kind of real-world guidance that every FAFSA family needs but can't get from the official channels. I'm bookmarking this thread as essential reading for anyone starting this process!

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I completely agree that this thread should be pinned! I'm also new to the FAFSA process and honestly had no idea how complex these seemingly simple corrections could become. The disconnect between what regular FSA agents tell families versus what actually works is really troubling. It makes you wonder how many students miss deadlines or lose out on aid simply because they don't know to ask for the "Identity Resolution Group" by name. This thread has been like a masterclass in FAFSA troubleshooting that you literally cannot find anywhere else. I'm definitely saving all these specific department names and procedures for when my daughter applies next year. Thank you to everyone who took the time to share their detailed experiences - this kind of community knowledge sharing is invaluable when the official system is clearly failing so many families!

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