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Zoe Papadopoulos

Will my new ESD claim be denied due to unresolved PUA overpayment from 2020?

I just got fired yesterday completely out of nowhere for an incident that happened over 2 months ago (basically stood up to a bullying manager and now they're calling ME the bully 2 months later - convenient timing, right?). Now I'm scrambling to figure out my unemployment options but there's a complication. I've been fighting an ESD overpayment issue from 2020 for over a year now. During the pandemic when everything was chaotic, the system automatically switched my PEUC claim to PUA, but ESD later determined I wasn't eligible for PUA - only PEUC. They say I owe back 2 weeks of benefits from that mix-up. I just submitted a waiver request for this overpayment last week. My big worry: Will ESD automatically deny my new unemployment claim because of this unresolved overpayment from 2020? I've never been in this situation before and I'm really stressed about making rent next month if this messes up my new claim. Has anyone dealt with filing a new claim while having an outstanding overpayment dispute?

they wont deny ur new claim but they might take some money out of each payment to cover the old debt. happened to me last year, they took like 25% of each payment til it was paid off

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That's actually somewhat reassuring. At least I'd still get something while this gets sorted out. Did they start taking the 25% right away or did you have a chance to appeal first?

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Your new claim eligibility is separate from the overpayment issue, though they are related in how payments are processed. Here's how it works: 1. Your new claim will be evaluated based on your work history from the last 18 months and reason for separation 2. If approved, ESD typically recoups overpayments by withholding a percentage (usually 25-50%) of your weekly benefits 3. However, since you've submitted a waiver for the 2020 overpayment, they should pause collection activities while that waiver is pending Make sure to check your eServices account daily and respond to any questionnaires immediately. Be completely honest about the termination circumstances - ESD will contact your employer for their side of the story anyway. Since the incident was 2 months old and there was no prior discipline, you may have a good case that this wasn't misconduct that would disqualify you.

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Thank you so much for the detailed response! That's a huge relief. I was worried they'd just automatically reject me. I'll definitely keep an eye on my eServices account - I set up email alerts too so I don't miss anything.

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i had something similar happen but it was my fault i guess??? the system kept asking me to file under pua when i shouldnt have but i didnt know any better. ended up owing like $4800 but i applied for the waiver and it got approved after like 4 months. make sure u check ur email spam folder cuz thats where my approval went

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4 months?! Ugh, that's a long time to wait. But good to know waivers actually do get approved. I'll definitely check my spam folder regularly. Thanks for the tip!

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The PUA/PEUC system switch was a NIGHTMARE during COVID! Same exact thing happened to me - I qualified for PEUC but their broken system kept pushing me to PUA. Then a year later they wanted $5,300 back! THE AUDACITY when it was THEIR system error!!! I fought it for 6 months and finally got it waived, but only after providing TONS of documentation. Start gathering EVERYTHING now - all your communications with ESD from 2020, any emails about system issues, screenshots of your account history, EVERYTHING. You'll need it for the waiver. As for your new claim, they SHOULD still process it, but be prepared for delays while they sort through your file history. ESD's left hand never knows what the right is doing!!!

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That is EXACTLY what happened to me! Their system just automatically switched me over, and I had no idea there was even a difference at the time. I thought I was just following the correct process. I've been gathering my documentation, but some of it is hard to find since it's been so long. Did you have to talk to anyone on the phone to get your waiver approved?

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The ESD system is incredibly frustrating to navigate, especially when dealing with multiple issues simultaneously. I've found that reaching an actual ESD agent by phone is the most effective way to resolve complex situations like yours. I struggled for weeks trying to get through their phone lines until someone recommended Claimyr (claimyr.com). They have a service that helps you get through to ESD much faster - I was able to speak with an agent within about 20 minutes instead of spending days redialing. You can see how it works in their video demo: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 Once I got through to a live agent, they were able to explain exactly how my pending overpayment affected my new claim and put notes in my file to help process everything correctly. It saved me weeks of anxiety and uncertainty.

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is this legit? sounds kinda sketchy ngl. how does it even work?

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Yes, it's legitimate. It basically automates the calling process and navigates the phone tree for you, then alerts you when it gets through to an agent. I was skeptical too but it worked when nothing else did. Much better than spending all day hitting redial.

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I'm definitely going to look into this. I've already tried calling ESD five times today and either get disconnected or told the wait time is over 3 hours. At this point, anything that might help me talk to a real person is worth considering.

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I work with unemployment cases regularly, and I can clarify a few things: 1. A pending overpayment dispute or waiver request will not prevent you from filing a new claim or receiving benefits if you're otherwise eligible. 2. The 2020 PUA/PEUC confusion affected thousands of claimants, and ESD is generally approving waivers for these system-related errors, especially when the system automatically redirected you. 3. Your immediate concern should be the reason for termination. If your employer contests your claim stating you were fired for misconduct (the confrontation they're labeling as "bullying"), you'll need to provide your perspective during the fact-finding interview. 4. Until your waiver is approved, ESD may withhold a portion of your benefits to recover the overpayment, but you can request a reduced recovery rate based on financial hardship. 5. Make sure you file your new claim immediately and begin completing your weekly certifications right away, even if the eligibility determination is still pending. One important tip: document everything about your termination now while it's fresh - dates, witnesses, lack of prior warnings, etc. This will be crucial if your employer contests your claim.

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Thank you so much for this detailed information. I filed my new claim this morning and took your advice about documenting the termination details. My employer never gave me any written warnings before this, and the incident they're citing happened so long ago that it feels retaliatory. Should I mention that specifically in my claim?

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Yes, you should absolutely mention the timing and lack of prior warnings. Use the exact phrase "no prior disciplinary actions" and note the delay between the incident and termination. This suggests the termination wasn't truly for misconduct but potentially for other reasons, which works in your favor. Be factual and avoid emotional language when describing this in your claim documents.

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WAIT!!! I just remembered something important about the waiver! When I applied for mine, I almost got denied because I didn't submit proof that the overpayment wasn't my fault. Make sure you CLEARLY explain in your waiver that the system automatically switched you from PEUC to PUA without you requesting it! Also, don't wait for them to contact you about your new claim - be proactive! Call them after a week if you don't hear anything. The squeaky wheel gets the grease with ESD!!!

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Oh no, I submitted the waiver last week and didn't specifically mention that the system automatically switched me! I just explained that I thought I was following the correct procedures at the time. Should I try to update my waiver somehow?

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You can call ESD and ask to add additional information to your waiver request. Mention that you want to clarify that the system automatically redirected you from PEUC to PUA without your knowledge of any eligibility differences. They can add this as a note to your existing waiver request.

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jst want to say sorry about ur job man. that sux when employers pull that kind of thing. happened to me 2yrs ago, boss had it out for me & waited til he had an excuse. hang in there

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Thanks, I appreciate that. It's been a really rough couple of days trying to process all this. Did you end up finding something better after your situation?

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yeah actually got smthing with better pay after 2 months. sometimes these things work out for the best but it sure doesnt feel like it at first

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Quick update since there's some confusion in this thread: As of 2025, ESD has simplified their overpayment waiver process. Your pending waiver for the 2020 PUA/PEUC issue should be honored regardless of your new claim, but they are separate processes. Make sure you're answering the weekly job search questions correctly on your new claim - remember you need to document 3 job search activities each week now. This is often where people run into issues with their new claims. Also, when you describe your separation, stick to objective facts. Avoid terms like "bullying" and instead describe specific behaviors. For example, instead of "My manager was a bully," say "My manager raised his voice and criticized my work in front of colleagues on multiple occasions." This factual approach strengthens your case.

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This is really helpful advice, thank you. I'll be careful about how I phrase things in my weekly certifications and make sure I'm documenting my job search activities properly. Is there a specific place in the ESD system where I should be keeping track of my job search efforts?

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Yes - in your eServices account, there's a "Job search log" section where you should document all activities. Enter them as you complete them rather than waiting until the end of the week. Each entry should include the employer name, contact information, position, application method, and outcome. Even if your job search is waived initially (which sometimes happens in the first weeks), continue documenting everything as if it were required.

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