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Ava Thompson

How can employers keep their unemployment tax rate low in Washington ESD?

I'm running a small construction business and just got hit with a higher unemployment tax rate from Washington ESD this year. Last year we had a couple employees file UI claims after some projects ended early, and now our rate went up significantly. Is there anything we can do to keep these costs down? I'm trying to understand how the experience rating system works and what strategies other employers use to manage their unemployment tax burden.

The experience rating system in Washington looks at your claims history over the last few years. The more claims filed against your account, the higher your rate goes. Main things that help: 1) Avoid layoffs when possible 2) Contest fraudulent or ineligible claims 3) Keep good employment records 4) Consider offering work instead of layoffs during slow periods.

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That makes sense about contesting claims. How do you know which ones to contest though? I don't want to be unfair to legitimate claims.

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Contest when someone quits without good cause, gets fired for misconduct, or wasn't actually laid off. You have 10 days to respond when Washington ESD sends you the claim notice.

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Been dealing with this for years in manufacturing. Your tax rate is based on benefit charges against your account divided by your total payroll. So either reduce claims or increase payroll to improve the ratio. Also make sure you're classified in the right industry code - some have lower base rates than others.

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How do I check if my industry classification is correct? That's something I never thought about.

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It should be on your quarterly wage reports from Washington ESD. If it looks wrong, you can request a reclassification review.

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This is huge! I found out we were classified wrong for 3 years and got our rate adjusted retroactively. Saved us thousands.

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One thing that really helped us was using a service to handle claim protests. We were missing deadlines and not responding properly to Washington ESD notices. Now we catch everything and our rate has been going down steadily. There's actually a company called Claimyr that helps with unemployment stuff - they have a demo at https://youtu.be/7DieNd3C7zQ that shows how they work.

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Interesting, I'll check that out. We definitely missed some deadlines last year because I didn't know how important they were.

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claimyr.com has been a game changer for us. They handle all the paperwork and make sure we respond to everything on time.

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Also consider your hiring practices. If you're constantly hiring and firing, that creates more potential claims. Better to hire carefully and invest in retention. Cross-training employees so you can move them between departments instead of laying off during slow periods.

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That's a good point about cross-training. In construction it's harder but we could probably do more of that.

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We started doing this and it really helped. Plus employees like having diverse skills.

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Don't forget about the voluntary contribution option. If your rate is getting close to a higher tier, sometimes it's cheaper to make a voluntary payment to keep it lower. The math can be tricky though.

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How does that work exactly? Is it like paying extra to improve your rating?

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Yeah, you can make additional payments to Washington ESD to reduce the benefit charges on your account. Only makes sense in certain situations though.

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You need to do the math carefully on this one. Sometimes it's worth it, sometimes not.

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Document everything! Every termination, every quit, every disciplinary action. When someone files a claim, you need records to show what really happened. Can't tell you how many times good documentation saved us from paying benefits we shouldn't have.

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What kind of documentation specifically? We keep basic employment records but maybe not enough detail.

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Attendance records, performance reviews, disciplinary notices, witness statements for incidents, anything that shows the reason for separation.

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My accountant told me something interesting - if you're a new business, you start with the average rate for your industry. But once you build a claims history, it can go way up or down based on experience. So those first few years are really important for establishing a good track record.

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Wish I had known this when we started! We probably could have been more careful in the beginning.

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It's never too late to start managing it better. The rating looks at a rolling period so improvements show up over time.

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Also watch out for benefit charges that shouldn't be on your account. Sometimes Washington ESD makes mistakes or former employees work somewhere else before filing. You can protest charges that aren't really your responsibility.

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How would I know if there are wrong charges on my account? Do they send a detailed breakdown?

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Yes, you get a benefit charge notice whenever someone files against your account. Check that the person actually worked for you recently and that the separation reason is accurate.

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This is exactly why we started using Claimyr - they catch these errors and handle the protests automatically.

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Seasonal businesses have special challenges. If you lay off the same people every year, your rate will be high. Better to hire temporary workers for the busy season and keep core staff year-round if possible.

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Construction is definitely seasonal. We do try to keep our best people busy with maintenance work in winter but can't always swing it.

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Have you looked into the standby provisions? Sometimes you can avoid claims if people are just temporarily laid off.

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Standby can work but you have to be really careful about the requirements. Most seasonal layoffs don't qualify.

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The key is being proactive instead of reactive. Don't wait until you get a high rate to start caring about claims management. Set up systems from the beginning to handle separations properly and respond to claims quickly.

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That's exactly where I am now - being reactive instead of proactive. Definitely need to change that approach.

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We learned this the hard way too. Now we have standard procedures for everything.

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One more thing - make sure your payroll service or accountant understands unemployment taxes. Some of them don't pay attention to the details and miss opportunities to save money or avoid problems.

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Good point. I think our bookkeeper just pays whatever bill comes without really analyzing it.

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Definitely get someone who specializes in this stuff. The rules are complex and change frequently.

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That's another reason we went with Claimyr - they stay on top of all the rule changes and make sure we're compliant.

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Thanks everyone, this has been incredibly helpful! I had no idea there were so many factors involved. Sounds like I need to get more organized about this whole process and maybe get some professional help managing it.

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You're welcome! It's definitely worth investing time and maybe some money upfront to save a lot more in the long run.

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Feel free to post updates on how it goes. Always interesting to hear what works for different types of businesses.

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