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Isabella Ferreira

Brief Adjudicative Proceeding vs Telephone Hearing for ESD overpayment - which is better?

Just received a notice in the mail about a Brief Adjudicative Proceeding for my ESD overpayment dispute. I've been battling with ESD for the past 14 months over a $5,200 overpayment demand where they're claiming I misreported my hours (which I absolutely did NOT do). I've already gone through two telephone hearings in the past with mixed results, and now I'm wondering if switching to this Brief Adjudicative Proceeding might be better? Has anyone gone this route instead of the telephone hearing? What was your experience like? Did you feel like you got a fair shot to present your case? I'm so exhausted from this whole process and just want it resolved in my favor since I've provided all documentation showing I reported everything correctly.

I DID THE BRIEF ADJUDICATIVE THING LAST MONTH!!!! It was actually way better than my phone hearing experience. With the telephone hearing, I felt rushed and the judge kept cutting me off when I tried to explain my situation. With the Brief Adjudicative Proceeding, I was able to submit ALL my evidence ahead of time and write out my FULL explanation without being interrupted. I won my case too - they cancelled the $3,800 overpayment ESD was trying to get from me. Just make sure you submit EVERYTHING you have - paystubs, emails, screenshots of your weekly claim submissions, EVERYTHING!

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That's so helpful to hear! Did you have an attorney help you put together your evidence packet or did you do it yourself? I'm worried about missing something important.

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i did telephone hearings twice and lost both times. esd just wants their money no matter what proof you have. good luck but dont get your hopes up

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Not all cases are the same though... I won my appeal with a phone hearing. It really depends on your specific situation and evidence. But yeah, ESD definitely fights hard to keep overpayment decisions.

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Did you submit evidence before your hearings? I've got screenshots of every weekly claim I filed showing the correct hours, plus emails from my employer confirming my schedule. I'm just worried about the format being different with this Brief Adjudicative Proceeding.

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I've assisted several clients with both formats, and the Brief Adjudicative Proceeding (BAP) can be advantageous in overpayment cases where documentation is your strongest evidence. Here's why: 1. BAPs are decided based entirely on written evidence and statements 2. You have more time to organize and explain your position 3. You don't face real-time questioning that might fluster you 4. The review officer often has more time to carefully review your documents However, telephone hearings can be better if: - Your case relies heavily on verbal testimony - You need to question ESD representatives directly - You're good at explaining complex situations verbally For your situation, since you have documentation showing you reported hours correctly, the BAP might actually be preferable. Make sure you submit a clear written statement explaining exactly what happened chronologically, with all supporting documents clearly labeled and referenced in your statement.

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Thank you so much for this detailed explanation! I do have strong documentation, so maybe the BAP is the right choice. Do you know if I can still switch back to a telephone hearing if I change my mind?

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Whatever u do make sure u keep copies of EVERYTHING u send them cuz ESD conveniently "loses" documents all the time. happened 2 me twice!

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Good point! I'll make multiple copies and keep digital scans of everything just in case.

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Have you tried calling ESD directly to discuss your overpayment situation? Sometimes getting through to a knowledgeable agent can resolve these issues before going through the formal appeal process. I was in a similar situation with a $4,700 overpayment notice, and after finally reaching someone who actually reviewed my case, they reduced it significantly. I couldn't get through using the regular phone lines (kept getting disconnected after waiting for hours), but I used Claimyr (claimyr.com) to connect with an ESD agent within 20 minutes. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 Might be worth trying before your BAP date if you haven't already spoken with someone who can really review your case details.

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I've tried calling so many times but always get disconnected! I'll check out that service - at this point I'm willing to try anything that might help resolve this before going through another hearing process. Thanks for the suggestion!

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I did both types of hearings for the same case (long story). The Brief Adjudicative Proceeding was definitely less stressful for me because I get really nervous on the phone and forget things. With the BAP I could take my time writing everything out and organizing my evidence. But it does take longer to get a decision - took almost 3 weeks for me to hear back. The telephone hearing gave me a decision at the end of the call, which was nice even though I lost that round. One piece of advice: if you go with the BAP, write out a timeline of everything that happened. Like literally "On January 5, 2025, I filed my weekly claim reporting 12 hours as shown in Exhibit A. On January 12, 2025, I received confirmation of this claim as shown in Exhibit B." Makes it super clear and easy for them to follow.

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This ⬆️ is really good advice about the timeline. I used to work in legal and that's exactly how attorneys prepare evidence for cases.

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Thank you! The timeline approach makes a lot of sense. I think I will go with the BAP since I also get nervous during phone calls and might forget important details. I don't mind waiting a few weeks for the decision if it means a better chance of getting this resolved correctly.

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Has anyone mentioned the burden of proof yet? In BAP hearings (and regular appeals too), the burden is on ESD to prove you were overpaid, not on you to prove you weren't. Make sure to emphasize that in your written statement if you go the BAP route. Don't just defend yourself - directly challenge whether they've met their burden of proof with actual evidence (not just their system assumptions).

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Excellent point about burden of proof. This is often overlooked and can be a powerful argument in overpayment cases. ESD must have specific evidence of misreporting, not just inference based on their internal calculations.

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I didn't even think about this aspect! I've been so focused on defending myself that I didn't consider challenging them to prove their claim. Thank you for this perspective!

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UPDATE - I just wanted to share that I got my BAP decision today and ESD has COMPLETELY dropped the overpayment!!! All that stress for nothing! The review officer specifically said my documentation clearly showed I reported everything correctly. So glad I went with the BAP instead of another phone hearing!

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That's amazing news! Congratulations! You've given me hope that this nightmare might actually end in my favor too. I'm definitely going forward with the BAP approach now.

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