Best ESD phone numbers to check pending and processing claim status?

The main ESD claims center number is 800-318-6022, but it's notoriously difficult to get through. Your best bet is to call right when they open at 8am Monday through Friday. For your situation (pending first claim, processing second), this is actually pretty normal - the first claim often takes 2-3 weeks to process even without any issues. The 'processing' status on your second claim is a good sign that the system is working as intended. I'd recommend checking your ESD account for any alerts or messages that might indicate why your first claim is still pending. Sometimes they need additional verification but don't always notify you by phone/email.

lol good luck getting through. i spent 3 weeks trying the 800 number. never got a person once!!! they alwys hang up when "call volume is high" which is ALWAYS. somebody should fix that system its completely broken.

If your first claim is pending after a week and the second one is processing, it's actually working correctly. The system is set up to process them in order. From my experience working with ESD claims (I help people navigate the system), here's what's probably happening: 1. Your first claim likely triggered an identity verification check (routine for first-time claimants) 2. Your second claim is queued up behind it As for phone numbers, the main ESD line (800-318-6022) is your best option, but call strategy matters more than the number itself. Call Tuesday-Thursday (avoid Monday and Friday), exactly at 8:00am or right after lunch at 1:00pm. Have your claim ID and SSN ready. Alternatively, the technical support line (855-682-0785) sometimes can help with basic status questions, though they're not supposed to.

THE WHOLE SYSTEM IS DESIGNED TO MAKE YOU GIVE UP!!!! I spent 6 WEEKS trying to get through before I finally got someone. By then I had missed 3 weekly filings and they told me TOO BAD, gotta start over. ESD is a complete disaster and they WANT you to fail so they don't have to pay benefits. That's the REAL reason why nobody answers the phones!!!!

One more important thing - if you miss filing a weekly claim because you're waiting for the first one to process, you'll have to file for a benefit week restart which adds more delays. Make sure you keep filing every week even if previous weeks are still pending. This is one of the most common mistakes new claimants make.

my cousin said if u call the number and press options for spanish then 0 right away sometimes u get an english speaking person faster. never worked for me but might be worth trying

Regarding your lack of alerts or action items - that's generally a good sign. When ESD needs additional information, they create an alert in your eServices portal. Without any alerts, your claim is likely just in the standard processing queue. One thing you might want to double-check: did you receive a confirmation email after filing your initial claim? If not, there's a small chance the claim wasn't properly submitted. The current average wait time for first payments is 14-21 days for claims without issues. If you're approaching that timeline, I'd definitely try reaching out. But from what you've described, everything sounds normal so far, just the standard (but frustrating) waiting period for new claims.

After reading all this im so glad I used Claimyr instead of calling myself. it saved me HOURS. Just google it. after 2 weeks of trying myself i paid them and got through to ESD in an hour.

To directly answer your original question, here are ALL the ESD phone numbers that might help: - Main Claims Center: 800-318-6022 (best chance, but hardest to reach) - Technical Support: 855-682-0785 (limited help with claim status) - Office of Special Investigations: 800-246-9763 (only for fraud issues) - Employer Line: 877-504-5607 (not for claimants, but sometimes agents will help) If your claim has been pending more than 3 weeks, you can also try contacting your state representative's office. They often have ESD liaisons who can look into delayed claims.