Social Security overpayment repayment options - need minimum amount for extreme financial hardship
I just received a notice that I was overpaid $4,250 in Social Security benefits last year. I'm absolutely panicking because I live on an extremely tight budget. My monthly expenses are literally $15 less than my income, and I only have about $1000 in savings as an emergency fund. I know there are options for financial hardship, but I can't find any official SSA documentation that specifies what the minimum monthly repayment amount would be in my situation. I've been on hold with SSA for hours over multiple days with no luck getting through. Has anyone dealt with this situation? Where can I find official documentation about minimum repayment amounts for someone in extreme financial hardship? I'm worried they'll start taking money I desperately need for rent and medication.
19 comments
LilMama23
The SSA's "least that can be withheld" for overpayment recovery in financial hardship cases is generally $10 per month, though they can sometimes go as low as $1 per month in extreme hardship cases. You need to file Form SSA-634 (Request for Change in Overpayment Recovery Rate) and provide documentation of all your income and expenses. Make sure to include everything - rent, utilities, food, medications, transportation, etc. The more detailed, the better your case for minimum withholding.
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Aisha Patel
•Thank you so much! Do you know if this $10 minimum is documented somewhere on SSA.gov? I've been searching everywhere and can't find anything official stating the minimum amount. I want to be prepared when I finally get through to someone.
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Dmitri Volkov
I went through this last year when they claimed I was overpaid by $3,800. The key is filing the SSA-632 form (Request for Waiver of Overpayment Recovery) FIRST, then if that's denied, file the SSA-634 for reduced payments. When I finally got through to SSA, they told me they can go as low as $10/month for hardship cases, but I actually got them to approve a $5/month repayment plan by bringing detailed documentation to my local office showing my medical expenses were extremely high compared to my income. The exact minimums aren't clearly stated on their website, but the local office staff have internal guidelines they follow.
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Aisha Patel
•That's really helpful! I didn't even consider trying for a waiver first. Did you need anything special for the waiver request? And did you make an appointment at your local office or just walk in?
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Gabrielle Dubois
my mom had this problem and they took 10% of her check every month until it was paid back. she cried every month cause she couldnt pay her electric bill on time anymore. the SS people dont care at all if u cant afford it.
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LilMama23
•If your mother was having her benefits reduced by 10%, she likely didn't file the financial hardship forms (SSA-632 or SSA-634). The standard recovery rate is 10% of benefits if you don't request hardship consideration. It's always worth filing these forms if repayment creates genuine hardship.
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Tyrone Johnson
Try Claimyr to get through to Social Security faster. I was in your same situation last month - spent days trying to get through about an overpayment. I found this service that got me through to a real person at SSA in about 20 minutes instead of waiting on hold for hours. It's at claimyr.com and they have a video showing how it works: https://youtu.be/Z-BRbJw3puU. Totally worth it when you're dealing with something this stressful.
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Ingrid Larsson
•I was skeptical about this at first, but I ended up using Claimyr too after spending FOUR DAYS trying to reach someone at SSA about my husband's disability payment issues. Got through in less than 30 minutes. Wish I'd known about it sooner!
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Aisha Patel
•I'll check this out! At this point I'm desperate to talk to a real person at SSA. Thanks for the suggestion.
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Carlos Mendoza
THE WHOLE SYSTEM IS RIGGED!! They deliberately make it impossible to find the actual rules so they can take whatever they want from us! I had an overpayment of $2,500 last year and they wouldn't accept less than $50/month even though I SHOWED THEM I couldn't afford my heart medication at that rate!!! The local office supervisor told me "that's just how it is" and wouldn't show me any documentation about minimum amounts. They just make up whatever rules they want!!!
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Dmitri Volkov
•While the system can definitely be frustrating, there are actually established guidelines. Different offices sometimes interpret them differently, and some staff aren't as knowledgeable as they should be. Always ask to speak with a Technical Expert (TE) at your local office if you're getting pushback - they have more training on complex situations.
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LilMama23
To answer your specific question about documentation - the minimums aren't clearly spelled out on SSA.gov for the public, but they are in their internal Program Operations Manual System (POMS). The relevant section is GN 02210.030 for Title II benefits. You can actually cite this when speaking with them. While they typically start at $10/month minimum for extreme hardship, they do have authority to go lower in exceptional cases. What's most important is thoroughly documenting your income, expenses, and resources on the SSA-634 form.
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Aisha Patel
•This is exactly what I needed! Thank you so much for the specific POMS reference - at least now I can mention that when I talk to them. I'll make sure to be extremely detailed on my SSA-634 form.
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Zainab Mahmoud
i had an overpayment too, they said i could do a "partial waiver" where they forgive part of what i owe because of hardship. might be worth asking about that too
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LilMama23
•Good point! The partial waiver option is sometimes overlooked. SSA can approve a partial waiver if recovering the full amount would create hardship, even if they don't waive the entire overpayment. It's definitely worth mentioning when filing your SSA-632 form.
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Ingrid Larsson
My situation was almost identical to yours last year! I was living on $1,120/month with barely anything left over after bills. Got hit with a $3,800 overpayment. I went to my congressman's office and asked for help with my case. They have caseworkers who deal with federal agencies and can sometimes get things moving faster. Their office helped me file for both the waiver (which was denied) and then for the reduced repayment plan. I ended up with a $15/month repayment which I could manage. Don't give up - there ARE options for people in real financial hardship.
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Aisha Patel
•I hadn't even thought about contacting my congressman. That's a great idea if I keep hitting walls with SSA directly. Thank you for sharing your experience - it gives me some hope that I'll be able to work something out.
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LilMama23
One more important thing - make sure to request the minimum payment arrangement within 30 days of receiving the overpayment notice. If you don't respond within that timeframe, they can start automatic withholding from your benefits (usually at 10% of your monthly benefit). You can still request the hardship rate after this happens, but it's better to prevent the higher withholding from starting in the first place.
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Aisha Patel
•That's really important to know - thank you! My letter is dated 10 days ago, so I still have time to get this filed. I'll make it my top priority this week.
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