How to determine if my mom is on her own Social Security benefits or my dad's survivor benefits?
I need help figuring out my mom's Social Security situation. My dad passed away about 7 years ago, and I'm trying to help my mom with her finances. The problem is, I don't know if she's currently receiving her own retirement benefits or survivor benefits from my dad. She gets confused about these things and just says "it's my Social Security check." I know my dad made significantly more money during his working years, so I think she should be on survivor benefits, but I'm not sure. Is there a way to find this out without her having to call SSA and wait on hold forever? Would it show up on her annual statement or online account somehow? Any advice would be appreciated!
27 comments


Christopher Morgan
The easiest way to find out is to have your mom check her MySocialSecurity account online. When she logs in, it will show which type of benefit she's receiving under the "Benefits & Payments" section. If it says "Widow's Benefits" or "Survivor Benefits," she's getting payments based on your dad's record. If it says "Retirement Benefits," it's based on her own work record. If she can't access her online account, you can also look at her SSA-1099 tax form from last year. The description box sometimes indicates the benefit type. If all else fails, I used a service called Claimyr (claimyr.com) to reach SSA when I needed to sort out my aunt's benefits. They got me through to a real person at SSA in about 15 minutes instead of waiting for hours. You can see how it works in this video: https://youtu.be/Z-BRbJw3puU. Super helpful when you need to speak with someone directly.
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Zoey Bianchi
•Thank you! I'll check her MySocialSecurity account first - I helped her set it up a while back but we never really explored it much. I didn't realize it would show the benefit type. The SSA-1099 is a good backup plan too. I appreciate the suggestions!
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Aurora St.Pierre
my mom had same ishue. Turn out she was getting her OWN benefit even tho my dad made way more $$$ for 40 years!!! The SSA never told her she could switch to survivors and get MORE money. she lost out on like $400 more per month for 3 YEARS before i found out and helped her change it. Call them ASAP!!
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Zoey Bianchi
•Oh wow, that's exactly what I'm worried about! Thank you for sharing - I'm definitely going to look into this right away. $400 a month is a lot of money to miss out on. Did they give her any back pay for the months she should have been receiving the higher amount?
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Aurora St.Pierre
•nope!! they said she should of asked sooner. they only gave her 6 months backpay even tho she was eligable for 3 years. so frustrating!!!
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Grace Johnson
There's an important distinction to understand here. If your mother was already at her Full Retirement Age when your father passed away, she would have been automatically evaluated for both benefits (her own retirement and survivor benefits) and given the higher amount. The SSA is supposed to do this comparison automatically. However, if she was under FRA when he passed, or if she started her own benefits before he died, then the comparison isn't automatic. In those cases, she would need to specifically apply for survivor benefits. I'd recommend having your mother request an official Benefits Verification Letter through her MySocialSecurity account or by calling SSA. This document will clearly state which benefit type she's receiving and the exact amount. Also, keep in mind that if she's under her FRA and working, different earnings limits apply to survivor benefits versus retirement benefits, which could affect her optimal strategy.
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Zoey Bianchi
•This is really helpful information, thank you! She was 63 when my dad passed away, and I think she was already receiving her own benefits at that point. She's 70 now, so well past FRA. Based on what you're saying, it sounds like she might have needed to specifically apply for survivor benefits, which I'm not sure she ever did. I'll definitely help her get that Benefits Verification Letter.
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Jayden Reed
The system is SO CONFUSING! I spent TWO YEARS trying to sort out my mom's benefits after my dad died. Called SSA at least 15 times and got different answers EVERY TIME. Finally had to go to our local office in person and wait 4+ hours to speak to someone who actually knew what they were doing. Found out mom was getting her own benefit which was almost $600 LESS per month than what she should have been getting on dad's record!!! They fixed it but would only backpay 6 months even though their own employees gave wrong info! THE WORST PART? Mom's dementia got worse during those two years, so by the time we got it fixed, she didn't even understand what had happened or why her checks suddenly increased. THANKS SSA!!! 😡
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Nora Brooks
•I'm sorry about your experience, but I think it's important to clarify something. SSA does have a 6-month retroactivity limit for many benefit adjustments, which is actually written into their regulations. It's not arbitrary. Also, for anyone reading, this is why having a designated representative payee or someone with a proper Authorization to Represent can be so important when dealing with beneficiaries who have cognitive issues. The SSA form SSA-1696 allows someone to help manage these matters before they become problematic. For the original poster, if your mother might have cognitive issues that could affect her ability to understand her benefits, you might want to consider looking into becoming her authorized representative for SSA matters.
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Jayden Reed
•Oh sure, DEFEND the broken system! My mom ASKED them multiple times if she was getting the right amount and they said YES! How is she supposed to know they're giving WRONG INFORMATION??? And yes we DID have the authorization paperwork - took them 3 MONTHS just to process it! Complete disaster from start to finish.
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Eli Wang
when my husband died i just went to the social security office with his death certificate and they switched me to survivors benefits right away. they told me i get 100% of what he would have gotten if i wait till my full retirement age. but if you take it early you get less, like maybe 70%. does your mom have her own mysocialsecurity account? it should say what kind of benefit she gets on there.
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Zoey Bianchi
•Thanks for sharing your experience. Yes, she does have her own account that I helped her set up. I'm going to log in with her and check what type of benefit it shows. Sounds like going in person with the death certificate is the most straightforward approach if we need to make changes.
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Cassandra Moon
This is a common issue many families face! If you have her permission, you can become her Authorized Representative by completing form SSA-1696. This allows you to speak to SSA on her behalf and get detailed information about her benefits. One quick way to tell: check the deposit amount. Survivor benefits are typically 100% of what your father would have received if your mom is at full retirement age or older. If the amount seems too low based on your dad's career earnings, that's a red flag she might be on her own smaller benefit. And yes, as others mentioned, the SSA doesn't always automatically switch people to the higher benefit - you often need to specifically request it, which many people don't realize!
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Zoey Bianchi
•Thank you for the suggestion about becoming her Authorized Representative - that's a good idea since I'm helping with her finances anyway. The deposit amount comparison is smart too. My dad worked as an engineer for 40+ years while my mom worked part-time as a teacher's aide, so I'm pretty sure his benefit would be significantly higher. I'll check the exact amount she's receiving now and see if that gives us a clue.
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Nora Brooks
A few technical details that might help you: 1) Benefit types are coded differently in the SSA system. Retirement Insurance Benefits (RIB) are based on one's own record. Widow(er)'s Insurance Benefits (WIB) are survivor benefits based on a deceased spouse's record. 2) The maximum survivor benefit is 100% of what your father was receiving or would have received at his full retirement age. If your mother started survivor benefits before her full retirement age, she would receive a reduced percentage. 3) SSA is supposed to perform a AERO (Automatic Earnings Recomputation Operation) each year to determine if your parent is eligible for a higher benefit, but this system isn't perfect, especially with survivor benefit comparisons. 4) If your mother was receiving her own retirement benefit when your father passed away, she would have needed to apply for survivor benefits separately - this isn't automatic. 5) Unlike retirement benefits, survivor benefits can be taken as early as age 60 (or 50 if disabled), though at a reduced rate.
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Zoey Bianchi
•This is exactly the kind of technical information I was hoping for, thank you! I didn't realize there were these specific benefit codes (RIB vs WIB). That will help me figure out what to look for in her paperwork. My mom was already collecting her own retirement when my dad passed, so based on what you're saying, she would have needed to specifically apply for survivor benefits. I'm not sure that ever happened, which means she might have been missing out on higher payments all this time. We'll definitely need to contact SSA about this.
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Aurora St.Pierre
anyone else notice how ss office workers seem to no nothing about there own rules?? my grandma went in 3 times and got told 3 different things about surviver benefits. finaly the 4th person knew what they were talking about!
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Jayden Reed
•YES!!! Happens ALL THE TIME! My theory is they're purposely undertrained so they give out wrong info and pay less benefits. Call me cynical but after what I went through with my mom's case, I don't trust anything they say without getting it in writing and citing the exact regulation. The whole system is designed to be confusing so people don't get what they're entitled to!
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Christopher Morgan
Just wanted to follow up - were you able to check your mom's MySocialSecurity account? Curious what you found out and if she was getting the right benefit amount.
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Zoey Bianchi
•Thanks for checking back! We looked at her account yesterday and discovered she's been receiving her own retirement benefit this whole time, not survivor benefits! We've scheduled an appointment at our local SSA office for next week to see about switching her to survivor benefits. I'm guessing she'll be eligible for quite a bit more money based on my dad's earnings history. I'll update once we know more about whether she can get any back payments.
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Oliver Fischer
•That's great news that you figured it out! Definitely sounds like she should be getting more money on survivor benefits. Just a heads up - when you go to the appointment, bring your dad's death certificate if you have it, and maybe any old tax documents or benefit statements that show his earnings history. Also, don't be surprised if they can only backpay 6 months like others mentioned here. But even with limited backpay, the monthly increase going forward will make a big difference! Good luck with the appointment and definitely let us know how it goes.
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Paolo Moretti
This is such an important thread - thank you for bringing this up! I work with seniors on benefit optimization and unfortunately see this situation ALL the time. The automatic switching between benefit types that's supposed to happen often doesn't, especially when people were already collecting their own retirement before their spouse passed. A few additional tips for your SSA appointment: - Ask specifically to see a "benefit comparison" showing both your mom's current benefit and what she would receive on survivor benefits - Request they calculate any potential backpay period (usually up to 6 months, but sometimes 12 months in certain circumstances) - Get everything in writing - don't just accept verbal promises - If the first person you speak with seems unsure, politely ask to speak with a supervisor or someone who specializes in survivor benefits The fact that your dad was an engineer for 40+ years while your mom worked part-time strongly suggests she should be getting significantly more on survivor benefits. Keep us posted on how the appointment goes - these success stories help other families realize they might be in similar situations!
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CyberSamurai
•This is incredibly helpful advice, thank you! I didn't know I could ask for a "benefit comparison" specifically - that sounds like exactly what we need to see the numbers side by side. I'll definitely request everything in writing too, especially after reading about other people's experiences with getting inconsistent information. The tip about asking for a supervisor if the first person seems unsure is really smart. I'm feeling much more prepared for this appointment now. Will definitely update everyone on how it goes!
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Effie Alexander
I'm dealing with a similar situation with my elderly father right now. After reading through all these responses, I'm realizing there might be a pattern here where SSA doesn't automatically optimize benefits like they're supposed to. For anyone else in this situation, I'd recommend documenting everything when you contact SSA. I started keeping a log with dates, times, and names of who I spoke with because I was getting different answers each time I called. It's been really helpful when following up. Also, if your parent has any cognitive issues or gets easily confused (like many elderly people do when dealing with bureaucracy), consider going to the appointment WITH them rather than just sending them alone. I learned this the hard way when my dad came back from his first SSA visit with more questions than answers because he got overwhelmed. Good luck with your appointment next week! Really hoping your mom gets the higher survivor benefit she deserves.
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Felix Grigori
•This is excellent advice about documenting everything! I've already started a folder with all of my mom's SSA documents, but I hadn't thought about keeping a call log with names and dates. That's really smart, especially given how many people here have mentioned getting inconsistent information from different SSA representatives. I'm definitely planning to go to the appointment with her. She's sharp for her age, but you're right that all the SSA terminology and bureaucracy can be overwhelming even for people without cognitive issues. Having an extra set of ears there to ask follow-up questions will be really valuable. It does seem like there's a pattern of people not getting automatically switched to the optimal benefit when they should be. Makes me wonder how many other families are in similar situations without even realizing it. Thanks for sharing your experience - it's really helpful to know I'm not the only one dealing with this kind of confusion with SSA!
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Savanna Franklin
I'm so glad you started this thread! As someone who works in elder care advocacy, I see this exact scenario constantly. The reality is that SSA's systems are not designed to proactively notify people when they could be getting higher benefits, especially with survivor benefits. Here's what I tell families in your situation: 1) Print out your mom's current benefit statement from her MySocialSecurity account before the appointment - having the exact monthly amount will help the SSA worker do the comparison 2) If possible, try to find any old Social Security statements your dad received that showed his estimated benefits. These usually arrive annually and would give you a ballpark of what your mom should be getting as a survivor 3) Don't let them brush you off if the first calculation seems wrong. I've seen cases where the initial comparison was incorrect due to data entry errors or not accounting for delayed retirement credits your dad may have earned 4) Ask about "protective filing" - if there's any delay in processing the switch, this can help preserve some retroactive benefits The unfortunate truth is that thousands of widows and widowers are likely receiving suboptimal benefits simply because they were never informed they could switch. Your persistence in figuring this out could save your mom hundreds of dollars every month for the rest of her life. Please keep us updated - these stories help other families realize they need to double-check their benefits too!
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Michael Green
•Thank you so much for this detailed guidance! I really appreciate you taking the time to lay out these specific steps. I had no idea about "protective filing" - that sounds like something we should definitely ask about given that it's been 7 years since my dad passed away. I'm going to look through my mom's paperwork tonight to see if I can find any of my dad's old Social Security statements. I remember him getting those annual mailings, but I'm not sure if mom kept them after he passed. If I can't find them, do you know if there's a way to get his earnings history from SSA, or would that be something they could look up during our appointment? Your point about thousands of people potentially being in this situation is really eye-opening. It makes me wonder if there should be some kind of automatic review process when someone's spouse dies, rather than relying on grieving families to navigate this complex system on their own. But I guess that's a bigger policy issue. Thanks again for all the practical advice - I'm feeling much more prepared for this appointment now!
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