TWC closes at 5pm CT, couldn't get through. Any tips for applying for benefits?
Hey everyone, I'm trying to apply for benefits and I'm having a hard time getting through to TWC. I called today but they close at 5pm central time. I didn't get a call back before they closed and I'm worried I might not be able to answer in the morning when they open again. Has anyone else dealt with this? Any advice on how to get through to them?
23 comments
Tom Maxon
I found a way to solve contacting TWC for benefits, watch this: https://www.youtube.com/watch?v=MwqD7U12898
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StarStrider
Ugh, I feel your pain. TWC is a nightmare to get ahold of. I've been trying for weeks and keep getting the runaround. It's like they don't want us to actually get our benefits 🙄
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Yuki Sato
Seriously! It's like they purposely make it difficult. I swear the system is designed to frustrate people into giving up.
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Carmen Ruiz
Yep, same boat here. Been calling non-stop for days. It's ridiculous how understaffed they are.
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StarStrider
Glad im not the only one. This whole process is so stressful 😫
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Andre Lefebvre
Pro tip: try calling right when they open. Like, literally at 8:00:01 AM. Sometimes you can get through before the lines get jammed up.
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Ethan Clark
Thanks for the tip! I'll give that a shot tomorrow morning. Fingers crossed 🤞
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Zoe Alexopoulos
This works sometimes, but man, it's like playing the lottery. I've tried it and still got the busy signal 😑
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Jamal Anderson
I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/V-IMvH88P1U
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Mei Wong
Sounds too good to be true. Has anyone else tried this?
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QuantumQuasar
20 bucks? Idk man, seems kinda sketchy. How do we know it's legit?
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Jamal Anderson
I get the skepticism, but I swear it worked for me. Was desperate and took a chance. Totally worth it to finally talk to someone.
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Liam McGuire
Just tried it and it actually worked! Got through in about an hour. Thanks for sharing!
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Amara Eze
Have you tried using their online portal? Sometimes you can submit questions or requests there without having to call.
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Ethan Clark
I've looked at it, but my issue seems too complicated for the online system. Guess I'll have to keep trying to call 😕
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Giovanni Greco
Here's what I've learned after dealing with TWC for months: 1. Persistence is key. Keep calling, even if it feels hopeless. 2. Try different times of day. Sometimes mid-afternoon is less busy. 3. Have all your info ready when you call. Makes the process faster if you get through. 4. Be polite to the agents. They're swamped and doing their best. 5. If you can't get through, try reaching out to your local state representative. They sometimes have direct lines. 6. Document everything. Keep a log of your calls and attempts. 7. Check your spam folder regularly. Sometimes important emails end up there. Hope this helps someone. Stay strong, everyone. We're all in this together! 💪
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Fatima Al-Farsi
This is gold 💯 Thanks for sharing your experience!
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Dylan Wright
The state rep tip is clutch. They helped me break through when I was stuck for weeks.
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Sofia Torres
Wish I had known all this when I started. Would've saved me so much stress!
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GalacticGuardian
anyone else feel like were living in a dystopian novel? like, we cant even access the benefits were entitled to. its a joke 🤡
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Dmitry Smirnov
For real tho. Sometimes I wonder if this is all just a bad dream lol
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Ava Rodriguez
Kafka would be proud of this bureaucratic nightmare we're living in 😂
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Miguel Diaz
Hey OP, just a heads up - if you miss their call in the morning, keep trying throughout the day. Sometimes they'll try calling back multiple times.
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