Disqualified from PA UC and filed appeal - how to prepare and win my case?
So frustrated right now. I got laid off in January from my warehouse job (7 years there!), filed for PA unemployment right away and was getting payments fine until this week when I suddenly got DISQUALIFIED. No warning at all! I immediately filed an appeal online but now I'm panicking about how to actually win this thing. The letter mentions something about 'voluntary quit' which is absolute nonsense - I was part of a group layoff. Has anyone gone through an appeal hearing? What kind of evidence should I gather? Do I need a lawyer? My rent is due in 2 weeks and I'm seriously freaking out right now.
26 comments


Norah Quay
I won my appeal last year. The most important thing is to gather documentation that proves you were laid off rather than quitting. Do you have any paperwork from your employer about the layoff? An email? Text messages? Anything written that shows it wasn't voluntary would be extremely helpful. Also, make sure you keep filing your weekly claims even during the appeal process - that's crucial if you win.
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Kelsey Chin
•Thanks for responding! I have the official layoff notice they gave everyone in my department, so that should help. I wasn't sure about continuing the weekly claims since I'm disqualified now - so thanks for that tip. How long did your appeal process take from filing to hearing?
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Leo McDonald
same thing happnd to me last month!!!! they said i quit BUT I DIDNT. the employer just reported wrong info to unemployment. make sure u bring all ur pay stubs and the contact info for ur old supervisor who can back u up. my hearing was over the phone and only took like 20 mins
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Jessica Nolan
•Did you have a lawyer or just represent yourself? I've heard these hearings can get pretty formal with the referee asking all these legal questions.
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Leo McDonald
•no lawyer just me! it was way less scary than i expected. the referee was actually pretty nice
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Angelina Farar
The PA UC appeal system actually has a fairly high success rate when the claimant has proper documentation. Here's what you'll need to prepare: 1. Written documentation of the layoff (sounds like you have this) 2. Names and contact information of supervisors who can verify 3. Any performance reviews showing you were in good standing 4. A timeline of events written out clearly 5. Copies of any communication about the layoff Make sure to submit any evidence to the Unemployment Compensation Board of Review at least 5 days before your hearing. Be concise and factual during the hearing - just stick to demonstrating that you did not voluntarily quit. The burden of proof is actually on the employer to prove you quit voluntarily, not on you to prove you didn't.
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Kelsey Chin
•This is SUPER helpful - thank you! I didn't know I could submit evidence before the hearing. The disqualification letter doesn't say why they think I quit voluntarily. Is there a way to find out what my employer claimed before the hearing?
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Sebastián Stevens
I've been through the whole PA unemployment nightmare THREE TIMES in the last few years and the system is DESIGNED to frustrate you! They automatically side with employers and hope you'll just give up instead of appealing. DON'T GIVE UP! My last appeal took almost 6 weeks before I got a hearing date and then another 2 weeks for a decision, but I won and got ALL my back pay. The system is horrible but you can beat it if you're persistent!!!
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Kelsey Chin
•6 weeks?! I can't wait that long... my savings are almost gone. Did you find any way to speed up the process?
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Bethany Groves
When I had my appeal hearing last year, I was so nervous I could barely speak clearly. One thing that really helped was writing down exactly what happened in chronological order so I wouldn't get flustered. The referee will ask you specific questions about your separation from employment. Make sure you clearly state you were laid off as part of a group layoff and have that documentation ready. Also, did you try calling UC to ask why they marked it as a voluntary quit? Sometimes it's just a coding error that can be fixed without a hearing.
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Kelsey Chin
•I've been trying to call them for 3 days straight but keep getting busy signals or disconnected. It's beyond frustrating. Writing everything down is a good idea though - my thoughts are all over the place right now.
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KingKongZilla
If you're struggling to get through to PA unemployment on the phone, I finally had success using Claimyr (claimyr.com). They basically hold your place in line and call you when they get an agent. Saved me days of frustration when I was dealing with a similar disqualification issue. They have a video showing how it works: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2. Might be worth it to find out exactly why they're claiming you quit before your hearing.
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Leo McDonald
•does that actually work? i spent like 4 days trying to get thru last month and gave up
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KingKongZilla
•Yeah, it worked for me. Got connected in about 2 hours instead of spending days redialing. Found out my employer had coded my layoff as a voluntary separation by mistake.
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Norah Quay
To answer your question from earlier - my appeal process took about 4 weeks from filing to hearing, and then I got the decision 10 days later. They're usually faster with appeals than with initial claim issues because there are legal timeframes they have to follow. One more tip: during the hearing, answer only exactly what the referee asks - don't volunteer additional information or try to vent about how frustrating the process has been. The referee is only looking for facts related to your separation from employment.
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Kelsey Chin
•Thank you! That's really helpful advice about not volunteering extra info. I tend to ramble when I'm nervous.
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Jessica Nolan
Just wondering - what was the exact wording of your disqualification? Was it under Section 402(b) of the PA UC law? That's the voluntary quit section. My sister got disqualified under that even though she was actually laid off too!
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Kelsey Chin
•Yes! That's exactly what it says - Section 402(b). So this seems to be a common error? Did your sister win her appeal?
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Jessica Nolan
She totally won! The employer didn't even show up to the hearing lol. But she had her termination letter showing it was a position elimination. Bring copies of EVERYTHING to your hearing!
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Angelina Farar
One more important thing about PA UC appeals: You have the right to request a continuance if you need more time to gather evidence or if the hearing date conflicts with something important. However, only do this if absolutely necessary as it will delay your potential benefits. Also, make sure to check your mail and email frequently - the hearing notice might come with short notice, and missing the hearing automatically means losing the appeal. If you're successful, they'll pay all the back benefits you're owed from the weeks you were disqualified (as long as you kept filing those weekly claims).
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Kelsey Chin
•I've been checking my mail obsessively! I'll definitely keep filing weekly claims too. This whole situation is just so stressful - I never imagined I'd have to go through a legal hearing just to get the unemployment I'm entitled to after being laid off.
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Norah Quay
Just wanted to update you that I got through to PA UC yesterday after trying that Claimyr service someone mentioned above. The agent confirmed that my employer had miscoded my separation reason, but wouldn't fix it without the hearing process. However, she did give me information about exactly what they had on file, which helped me prepare better. Thought that might help you too.
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Carmen Sanchez
I'm dealing with a similar situation right now - got disqualified last week after being laid off from my retail job. Reading through all these responses is giving me hope that I can actually win this appeal! @Kelsey Chin - have you received your hearing date yet? I'm curious how long it's taking them to schedule these days. Also wanted to mention that when I called (took forever to get through), the agent told me to make sure I have witness contact info ready in case the referee wants to call my former supervisor during the hearing. Might be worth having that prepared just in case!
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Alexis Robinson
•Thanks Carmen! I haven't gotten my hearing date yet - it's only been about a week since I filed the appeal. That's a great tip about having witness contact info ready! I didn't think about them potentially wanting to call my supervisor during the hearing. I should probably give my old manager a heads up that they might get contacted. It's actually reassuring to know I'm not the only one going through this mess right now. How long ago did you file your appeal?
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Kai Rivera
I went through this exact same situation about 8 months ago - also got hit with a "voluntary quit" disqualification when I was clearly laid off due to company downsizing. It's infuriating but totally winnable if you have the right documentation! A few things that helped me beyond what others have mentioned: 1) If you have any coworkers who were laid off at the same time, get their contact info as potential witnesses, 2) Check if your company issued any press releases or public statements about layoffs that you can print out, and 3) Look through your employee handbook for the section on layoffs vs terminations - it can help establish that your employer knew the difference. My hearing was scheduled about 3 weeks after filing the appeal, and the whole thing lasted maybe 30 minutes over the phone. The key is staying calm and sticking to the facts. You've got this! The system is frustrating but it does work when you have solid evidence like that layoff notice you mentioned.
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Ali Anderson
•This is really helpful advice, especially about checking for press releases! I hadn't thought of that. My company actually did post something on LinkedIn about "restructuring and workforce optimization" around the time of my layoff - I should definitely screenshot that. The coworker witness idea is smart too since there were about 12 of us laid off from different departments on the same day. Did you end up needing witnesses at your hearing or was your documentation enough on its own?
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