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What does 'maximum amount payable' actually mean for NY unemployment benefits?

I got laid off from my restaurant job in November and finally got my NY unemployment claim approved in December. When I log into my account, there's this section called 'maximum amount payable' showing $14,820. I'm currently getting $495 weekly payments, but I'm confused about what that maximum number actually means. Is that the total I can receive before my benefits run out? If I do the math, it seems like I'd get about 30 weeks of benefits (14820 ÷ 495 = ~30). Does this mean after 30 weeks I'm completely done with unemployment benefits regardless of whether I find a job? Also, does the amount decrease if I report some part-time income? The unemployment website is so confusing and I can never get through on the phone to ask questions.

Yes, that maximum amount is your total benefit amount for your benefit year. Once you use it up, thats it. Your weekly benefit amount (the $495) times the number of weeks you're eligible for (usually 26 weeks in NY) equals your maximum benefit amount. So yeah, about 30 weeks in your case which is a bit more than usual. And yep, if you report part-time income, they'll reduce your weekly payment but your maximum amount stays the same - so your benefits will last longer since you're using less each week. Hope that helps!

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Thanks for explaining! So even if I'm still jobless after 30 weeks, I wouldn't get any more benefits? That's kinda scary considering how tough the job market is right now.

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Not the person who replied to you but yeah thats how it works. After your benefit year ends you would need to have worked enough in the meantime to qualify for a new claim. The system is pretty brutal tbh.

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Ugh that's what I was afraid of. Appreciate the confirmation though.

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After months of trying to get ny unemployment on the phone, I finally used this service called Claimyr (claimyr.com) and they set me up with a callback from an actual agent within an hour. Talking to the agent got my benefits processed so much faster than trying to figure out all this confusing stuff on my own. It was the only way I could finally talk to a real person and get my questions answered! Check out their explainer video too: https://youtu.be/Rdqa1gKtxuE

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Does this actually work? I've been trying to get through for weeks with no luck 😩

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100% worked for me! I was super skeptical at first but was desperate after calling the regular line like 50 times. The callback came through in about 45 mins and the agent fixed my issue right away.

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yeah right, another 'miracle solution'... what's the catch? 🙄

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No catch - they just call the unemployment office for you and stay on hold so you don't have to. When an agent picks up, they connect you. Saved me literally days of waiting on hold.

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hmm I've been burned by so many of these 'services' before... what makes this different?

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They don't ask for any personal info - they just call the unemployment line and wait on hold for you. When a real agent answers, they connect you directly. I was honestly about to give up on my claim before I tried it.

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Maximum amount payable is basically your entire unemployment fund. Think of it as your personal unemployment bank account. Every week you claim, they withdraw your weekly amount from that total. Once it hits zero, you're done - no more benefits till you work again and build up enough wages for a new claim.

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This is the simplest explanation I've seen. Love the bank account analogy!

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Glad it helped! I had to figure all this out the hard way lol

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CALLING THE UNEMPLOYMENT OFFICE IS LITERALLY IMPOSSIBLE. I spent 3 weeks straight calling every day and never got through. The system is designed to make you give up. 🤬

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Have u tried calling right when they open? I got through once that way after like 20 attempts

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Lim Wong

Tried that. Tried calling at 7:59 am. Tried calling 5 mins before close. Tried mid-day. Nothing works. Its like they have 2 people answering phones for the entire state.

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Try claimyr.com - only thing that worked for me after weeks of trying

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Lim Wong

wait hold up - does this actually work or is it just the usual BS?

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It worked for me! Got a callback in like 35 minutes after trying for weeks on my own

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pro tip: if u work part time while on ui, report all ur earnings honestly but your maximum amount stays the same. So lets say u usually get $300/week but work some shifts and only get $150 that week from ui. Your maximum total doesn't change, so your benefits last longer. good luck out there friendo

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Here's everything I know about NY unemployment's maximum benefit amount from dealing with the system for way too long: The maximum amount payable is your TOTAL potential benefits for your entire benefit year (which is 12 months from when you first apply). How it works: - Your weekly benefit rate is based on your earnings during your base period - In NY, you typically get 26 weeks of full benefits - If you work part-time, your weekly payment is reduced but your maximum amount doesn't change - Once you exhaust your maximum amount, you can't get more until you qualify for a new claim - The benefit year is important - even if you don't use all your benefits, they expire after your benefit year ends If you need to talk to someone directly (which is nearly impossible through normal channels), I'd recommend claimyr.com - they got me a callback from an actual NYSDOL agent in about an hour. Talking to a real person was the only way I finally got my issues sorted. Hope this helps you navigate this confusing system!

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THIS. The system was designed in the dark ages and no one can figure it out. I'm saving this comment for reference.

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Thank you so much for this detailed explanation! One more question - if I get a job but lose it again within my benefit year, can I reopen the same claim? Or is it a completely new application?

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If you lose another job within the same benefit year, you can usually reopen the same claim and continue using whatever is left from your maximum amount. But if your benefit year ends, you'd need to file a completely new claim.

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Xan Dae

Man I remember when I got laid off back in 2021, the unemployment system was a complete dumpster fire. Things any better now? Seems like the same old confusing mess.

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WORSE if you can believe it. They updated the website but somehow made it even more confusing 🤡

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The phone system is actually better now. I got through last week after only 45 minutes on hold, which is basically a miracle compared to 2021 lol

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The amount they show you isn't even garuanteed. I had the maximum amount payable of $12,400 on my account but they randomly suspended my claim after 8 weeks for an 'identity review' and I never saw another penny. Been fighting for 4 months to get it restored with no luck.

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OMG the same exact thing happened to me! Did you ever get through to anyone?

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Yeah finally did through claimyr.com - got a agent on the phone who fixed it in literally 10 minutes after I spent months getting nowhere

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not falling for another unemployment 'hack'... these never work

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So I was about to throw my phone after 3 hours on hold when I decided to try this as a last resort. Got a call from an actual DOL agent in like 40 mins. They sorted my identity verification issue right there on the phone. Not saying it fixes everything but at least you can talk to a human

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To actually answer the question about the maximum amount: its basically 26 weeks (thats standard in NY) times your weekly benefit rate. if its showing 30 weeks for you thats unusual but good! once its gone its gone tho

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Does this maximum amount reset every year? Like if I don't use it all up during my benefit year, does it carry over?

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Nope, doesn't carry over. If you dont use it during your benefit year, u lose it. And you need to have worked enough in between to qualify for a new claim.

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Dang that sucks. Thanks for the info tho

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fun fact: u can calculate exactly how many weeks u have left by dividing ur remaining maximum amount by ur weekly benefit rate! i track mine in a spreadsheet so i know exactly when I'm gonna run out 📊

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spreadsheet gang rise up 💯

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OMG I do this too! I thought I was the only one obsessively tracking my benefits lol

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Sorry to hijack but my weekly claim says "pending" for 3 weeks now. Will I still get my full maximum amount or am I losing these weeks?

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Anna Xian

You should still get them eventually if approved. The max amount doesn't change, just delayed.

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thank god, was worried those weeks were just gone. this system is so stressful

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