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Amelia Martinez

NYS Department of Labor requirements when you apply for unemployment - what to expect?

I'm about to file my first unemployment claim and I'm honestly pretty overwhelmed by the whole process. I know I need to apply through the NYS Department of Labor website but I'm not sure what documents I'll need or how long everything takes. My company just laid me off last week due to budget cuts and I really need to get this right the first time. Can someone walk me through what happens when you apply for unemployment in New York? Like what information do they ask for and how soon can I expect to hear back? I've heard horror stories about people waiting weeks just to get approved.

The initial application process is pretty straightforward but you'll want to have all your documentation ready. You'll need your Social Security number, driver's license, employment history for the last 18 months (including employer names, addresses, dates of employment, and reason for separation), and your most recent pay stub. The NYS Department of Labor will ask about your last day of work, gross wages, and whether you received any severance. After you submit, they'll send you a monetary determination letter within about a week showing your weekly benefit amount. Then you'll need to start filing weekly claims every Sunday.

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Thanks! Do I need to wait for that determination letter before I can start filing weekly claims or can I file right away?

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You can actually start filing your weekly claims the Sunday after you submit your initial application, even before you get the determination letter. Don't wait because you won't get paid for weeks you don't claim. Just make sure you're ready to start your job search immediately - NYS Department of Labor requires you to make at least three job contacts per week and keep a detailed log. They can ask to see it at any time during your claim period.

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wait really? I thought you had to wait until you were approved before doing weekly claims

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Nope, common misconception. You file weekly claims starting the first Sunday after your application regardless of approval status. If there are issues with your claim, they'll hold payment until resolved, but you still need to keep filing to maintain your place in line.

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One thing nobody tells you is how frustrating it can be to actually reach someone at NYS Department of Labor if you have questions. I spent hours trying to call their customer service line and either got busy signals or got disconnected after waiting on hold forever. The online system is usually pretty clear but when you need a human it's nearly impossible.

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I had the same problem until someone told me about Claimyr. It's a service that calls NYS Department of Labor for you and gets you connected to an actual agent. I used it when my claim was stuck in adjudication and finally got answers. There's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Way better than spending all day redialing the same number.

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Interesting, I'll check that out. Did it actually work for you or is it one of those things that sounds too good to be true?

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It worked for me. Got connected within 20 minutes and the agent was able to explain exactly why my claim was delayed. The site is claimyr.com if you want to look into it.

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ugh the whole system is such a nightmare... I applied back in January and it took SIX WEEKS to get my first payment because they said they needed to verify my employment history. Meanwhile I'm trying to pay rent and buy groceries with no income. And don't even get me started on the job search requirements - three contacts a week sounds easy until you realize how few places actually respond to applications these days!!

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That sounds awful, sorry you went through that. The verification delays are the worst part of the whole process.

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To answer your original question more completely - after you apply, expect to receive several pieces of mail from NYS Department of Labor. First will be your monetary determination showing your benefit amount, then instructions for filing weekly claims, and possibly requests for additional documentation depending on your situation. The key is to respond to everything promptly and keep filing those weekly claims even if your first payment is delayed. Most people get their first payment within 2-3 weeks if there are no complications with their claim.

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Just went through this process myself a few months ago and wanted to add a couple things that helped me. First, create your NY.gov account BEFORE you need it - the system can be slow and you don't want to deal with account setup when you're stressed about filing. Second, keep screenshots of everything you submit because the system occasionally glitches and loses information. Also, if you're worried about the job search requirement, LinkedIn Easy Apply jobs count toward your three weekly contacts, which makes it much easier to hit that number. The whole process is definitely overwhelming at first but once you get into the routine of filing weekly claims it becomes pretty straightforward.

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This is super helpful advice, especially about creating the NY.gov account ahead of time! I didn't think about the system potentially being slow when you actually need it. The LinkedIn Easy Apply tip is genius too - I was wondering how I'd find three legitimate job contacts every week. Thanks for sharing your experience, it makes the whole process seem less intimidating.

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