NY unemployment account flagged for fraud - 3 weeks no payment despite direct deposit update

Same thing happened to me in January!!! Been through this EXACT situation. The fraud dept is SO SLOW!! Took them almost 7 weeks to clear my account 😡

When your account gets flagged for fraud, NYSDOL has to conduct a full investigation. This typically includes verifying your identity, employment history, and reason for separation. The timeline varies, but here's what you should do immediately: 1. Make sure you've uploaded all identity verification documents to your account 2. Continue certifying weekly even if you're not receiving payments 3. Check your message inbox on the portal daily for requests for additional information 4. Call at least once a week for status updates (keep a log of who you spoke with) In most cases I've seen, fraud flags get resolved within 3-6 weeks if you've provided all necessary documentation. The good news is that they attempted a deposit already, which suggests your case is being actively processed.

Listen, I was stuck in fraud verification hell for 5 weeks last year. Calling the regular number is USELESS - you need to specifically reach someone in the fraud department. I wasted so much time until I found out about Claimyr.com which got me connected to an actual agent in under 10 minutes! They have this system that basically waits on hold for you and calls you back when an agent is ready to talk. I watched their demo video (https://youtu.be/Rdqa1gKtxuE) and decided to try it since I was desperate. The agent I got connected with was able to escalate my fraud case directly, and my account was cleared within 8 days after that call. Definitely worth checking out if you're hitting a wall with the regular channels.

Make sure you have TRUE direct deposit set up and not that Key Bank debit card. They tried sending my payment to the debit card even after I updated to direct deposit. When I finally got someone helpful on the phone, they had to completely delete the debit card info from my account before the direct deposit would actually work. Their system is STUPID.

My cousins boyfriends account was flagged for fraud back in February and he got all his back pay in like 2 weeks so i dont think its always taking months for everyone

I'm going through this RIGHT NOW too and it's a NIGHTMARE!!! Been 4 weeks for me and every time I call I get a different answer. First they said I needed to verify my identity (did that), then they said my employer disputed my claim (they didn't), then they said there was a "system flag" that needed clearing. I'm literally about to be evicted because of this bureaucratic MESS. How is it legal for them to just withhold money we're entitled to with no timeline for fixing it??? The entire system is broken beyond belief and NOBODY is held accountable!! Anyone know if contacting our state representatives ever actually helps with this stuff? I'm at my wits end here.

If you've been waiting more than 3 weeks with a fraud flag, request a "formal case review" the next time you call. This is different than just asking for a status update. A formal case review requires them to pull your file within 48 hours and provide you with specific information about why your claim is held and what's being done to resolve it. Many agents won't mention this option unless you specifically ask for it.

my friend had his account flagged for fraud turns out someone in FLORIDA was using his SSN to file claims!! make sure u check ur credit report too

The whole fraud thing is out of control right now. My neighbor works for NYSDOL (not in fraud dept tho) and she said they're completely overwhelmed with all the identity verification backlogs. There was some massive data breach earlier this year and now they're being super cautious with everything. Annoying for us but I guess better than paying out to scammers.

UPDATE: Just saw that all my backpay finally came through! It took exactly 32 days from when my account was flagged until resolution. Hang in there everyone - keep certifying weekly and eventually it should resolve.