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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO post tips & tricks to help folks.
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Join the conversation
Join the conversation
I've been waiting for my Maryland unemployment since April 2021 and this community has been a lifesaver! After reading through everyone's experiences, I tried a combination of the strategies mentioned here and finally made some progress. I used the phone tree tip (1-1-3) that Evelyn shared and got through after about 90 calls over 3 days. The tier 2 specialist found that my claim had been flagged for "identity verification" even though I had submitted all my documents months ago. She was able to clear the flag and told me to expect payment within 10-14 business days. I also filed complaints with both the AG's office and the ombudsman like Mei suggested - having multiple pressure points definitely seems to help. For anyone still fighting this battle, I'd recommend keeping a spreadsheet of every call you make (date, time, who you spoke to, reference numbers) because it really helped when I finally got someone who could assist. The Maryland Legal Aid clinic that GalaxyGuardian mentioned is also on my list to try if this payment doesn't come through as promised. Stay strong everyone - the money IS there, we just have to navigate this broken system to get it!
Congratulations on making progress after all these months! Your experience with the "identity verification" flag is really eye-opening - it's frustrating how these technical issues can hold up claims for so long without any clear communication to us. The spreadsheet idea for tracking calls is brilliant and something I'm going to start doing immediately. Having those reference numbers and dates documented seems like it could be crucial when you finally get the right person on the line. I'm also dealing with a claim that's been stuck since around the same time (March 2021) and your success with the 1-1-3 phone tree method gives me hope. 90 calls over 3 days sounds intense but totally worth it if it gets results! I'm curious - when the specialist cleared your identity verification flag, did they mention why it had been stuck for so long or what triggered the flag in the first place? I'm wondering if there are common issues that cause these flags that we should be aware of. Really hoping your payment comes through in that 10-14 day window they promised. Thanks for sharing your experience and keeping the rest of us motivated to keep fighting!
I've been stuck in the Maryland unemployment nightmare since May 2021 and this thread has been incredibly helpful - thank you all for sharing your real experiences! I'm planning to try the combination approach that's worked for others: the 1-1-3 phone tree method, filing complaints with both the AG's office and ombudsman, and calling the Maryland Legal Aid hotline. One thing I wanted to ask - has anyone had success using social media to get attention on their case? I've seen some people mention tweeting at @MarylandDOL or posting on their Facebook page to create public pressure. I'm also wondering if anyone has tried contacting local news stations - seems like there are enough of us dealing with this that it could be a story worth covering. I know it sounds desperate but after 8+ months of waiting, I'm willing to try anything! Going to start making those calls tomorrow and will keep detailed records like everyone suggested. This community gives me hope that there's actually light at the end of this tunnel. Stay strong everyone - we shouldn't have to fight this hard for money we're legally entitled to, but at least we're not fighting alone!
You're definitely not alone in this struggle, and I think your multi-pronged approach is smart! I haven't personally tried the social media route, but I've seen a few people mention some success with tagging @MarylandDOL on Twitter - apparently they have a social media team that sometimes responds and can escalate cases. The key seems to be keeping it professional and factual rather than just venting frustration. As for local news, that's actually a great idea - Channel 11 News (WBAL) did a series on unemployment issues last year, and I know other stations have covered similar stories when they get enough people reaching out. You might try contacting their consumer advocacy reporters. After 8+ months, you've definitely earned the right to try every avenue available! The combination strategy that others have shared here really does seem to be the most effective - creating pressure from multiple directions while also working the phones with that 1-1-3 method. Keep us posted on your progress, and don't lose hope. Reading all these success stories shows that persistence really does pay off eventually, even though we shouldn't have to work this hard for our own money!
Connor Murphy
I just went through this exact True ID verification nightmare about 6 weeks ago and wanted to share what finally worked for me! The photo quality really is everything - I must have retaken my documents 6 times before figuring out the right setup. Here's what finally got me approved: I used my dining room table with a black tablecloth as the background, took photos around noon when I had the best natural light from my sliding door (but not direct sunlight), and made absolutely sure my ID was laying completely flat with no curves or bends. For the selfie part, I made sure my face was well-lit and tried to match the expression from my driver's license as closely as possible - even down to whether I was smiling or not. The calling strategy that worked for me was actually calling at 7:57am to get in the queue before they opened at 8am. Took 3 attempts but I finally got through to someone who walked me through exactly what was wrong with my previous submissions. The whole ordeal took about 4 weeks from start to finish, but I did get all my back payments once it was resolved. It's such a broken system but persistence really does pay off. Hang in there @Ethan Moore - you've got this! 💪
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ElectricDreamer
•@Connor Murphy This is incredibly detailed and helpful! I m'dealing with the same True ID issues right now and your setup description is exactly what I needed. The dining room table + black tablecloth + noon lighting combo sounds like the perfect formula. I never thought about matching my facial expression to my driver s'license photo - that s'such a smart detail that could make all the difference with their automated system. The 7:57am calling strategy is genius too, getting in the queue even earlier than the 7:58am others have mentioned. It s'really encouraging to hear that even after 6 photo attempts and 4 weeks total, you did get everything resolved with full back payments. This whole thread has been such a lifesaver for navigating this broken system! Thanks for sharing such specific advice - definitely going to try your exact method! 🙏
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Liam Fitzgerald
I'm dealing with a very similar True ID verification issue right now and this entire thread has been incredibly helpful! Reading through everyone's experiences gives me hope that this nightmare will eventually end. I've been stuck in limbo for about 2 weeks now and was starting to panic about my bills piling up. Based on all the advice here, I'm going to try the natural lighting + black background photo setup that so many people have had success with. I've been taking photos with my regular camera in poor lighting, which probably explains why I keep getting rejections. The 7:58am calling strategy sounds like a game changer too - I had no idea about getting in the queue before they officially open. I've been calling randomly throughout the day and never getting through. @Ethan Moore - we're all rooting for you! This community has shown that while the system is absolutely broken, people do eventually get through it with persistence. Keep us updated on your progress, and don't give up! 💪 Thank you to everyone who shared their detailed experiences and tips. It's so reassuring to know we're not alone in dealing with this bureaucratic mess!
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