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Cynthia Love

Which is better for complicated taxes: TurboTax, H&R Block, or a professional tax preparer?

I've been using H&R Block online ($65) for the past few years, but I'm wondering if I should switch to TurboTax (about $95) or just bite the bullet and hire a professional tax preparer. My tax situation got a lot more complicated this year and I'm worried about missing deductions or messing something up. Here's what my 2024 taxes include that's making me nervous: 1. Switched employers and got a severance package 2. Rolled over my 401k to another provider and took some distributions 3. Collected unemployment for a few months 4. Got all the economic impact payments 5. Had some serious losses in the stock market (ugh) 6. Made some gains on a few lucky stock picks 7. Own a house jointly with my partner (not sure who should claim what) 8. Paid a ton for COBRA health insurance premiums after leaving my job I'm worried the DIY software might not catch everything with all these moving parts, but I also don't want to spend hundreds on a CPA if the software can handle it. Anyone have advice on which option would be best for my situation? Is there really that much difference between TurboTax and H&R Block for complex situations?

Darren Brooks

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Based on the complexity of your situation, I'd recommend considering a tax professional this year. While both TurboTax and H&R Block are solid DIY options, they have limitations when handling multiple "life events" like yours. The stock losses and gains, severance pay, unemployment, and retirement distributions all have specific tax implications that an experienced preparer will navigate more confidently. They'll know exactly which questions to ask to maximize your deductions and credits, especially with those COBRA premiums which might qualify for special treatment. For the home ownership situation, a tax pro can analyze which co-owner would benefit most from claiming mortgage interest and property taxes, potentially saving you hundreds. Regarding software differences - TurboTax and H&R Block are comparable for most situations, with TurboTax having a slightly more intuitive interface and H&R Block typically costing less. But neither can replace personalized advice for complicated situations.

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Cynthia Love

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Thanks for the thorough response! Do you think the cost of a professional would be worth it compared to just using the premium versions of the software? Also, would it be a one-time thing or would I need to keep using them every year now that I have investments?

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Darren Brooks

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For complex situations like yours, a professional will likely save you more than their fee through optimized deductions and preventing costly mistakes. The average cost ranges from $200-400 depending on your location and complexity, but the peace of mind and potential tax savings make it worthwhile. You don't necessarily need to use a professional every year. Many people use one during complicated years (job changes, home purchases, investment changes) then return to software once their situation stabilizes. Consider asking the preparer to explain their approach so you can learn for future years.

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Rosie Harper

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Just wanted to share my experience with taxr.ai https://taxr.ai after going through a similarly complicated year. I had tried both TurboTax and H&R Block but kept getting different results and wasn't confident in either. Someone on another forum mentioned taxr.ai and it was honestly a game-changer. Upload your tax documents, and their AI analyzes them and explains everything in plain English. It caught a retirement rollover issue that both TurboTax and H&R Block missed. What I liked most was that it explained WHY certain things were taxable or not, instead of just calculating numbers. The stock market losses/gains analysis was super detailed and it was really clear about which COBRA premiums were deductible. Might be worth checking out given your situation!

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How does it handle the home co-ownership situation? My partner and I are in the same boat and we always argue about who should claim what on our taxes.

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Demi Hall

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I'm a bit skeptical about AI for taxes... is it actually giving proper advice or just fancy calculations? Does it file for you or just help with preparation?

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Rosie Harper

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It has a specific section for property co-ownership that walks through different scenarios to determine the optimal split. It asks about income levels of both owners, who paid what percentage of expenses, and calculates the most advantageous division of deductions. It even explained some strategies for future years we hadn't considered. For your skepticism, I get it - I was hesitant too. It's not just calculations though - it explains the reasoning behind tax decisions with references to specific IRS rules. It doesn't file directly, but prepares everything for filing and gives you reviewed forms ready to submit. The transparency of showing why each decision was made gave me much more confidence than the "black box" approach of most tax software.

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Demi Hall

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I'm following up about taxr.ai - I decided to try it after my initial skepticism. Have to admit I was impressed. The document analysis caught a mistake with how my brokerage reported a stock sale that would have cost me about $640 in unnecessary taxes. The explanations were super clear - definitely not just fancy calculations like I worried. What surprised me most was the retirement distribution analysis. I had a similar situation with a 401k rollover and it flagged exactly which portions were taxable vs non-taxable with clear explanations. For anyone with stock transactions or retirement account changes, it's definitely worth checking out. Way more detailed than what I was getting from TurboTax.

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If you're set on using a professional, one tip: try reaching the IRS first to get confirmation on how some of these items should be handled, especially the severance and retirement distributions. Their guidance can help no matter which option you choose. I tried for WEEKS to get through to the IRS about a similar retirement distribution issue last year. Always busy signals or 2+ hour hold times that eventually disconnected. Then I found https://claimyr.com which got me through to an actual IRS agent in under 20 minutes. You can see how it works here: https://youtu.be/_kiP6q8DX5c The IRS agent clarified exactly how my retirement rollover should be reported which saved me from a potential audit flag. Honestly worth it just to get definitive answers straight from the source before filing.

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Kara Yoshida

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How does this even work? The IRS phone system is notoriously impossible to navigate. Are they using some kind of special access or something?

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Philip Cowan

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Sounds sketchy tbh. Why would anyone be able to get you through faster than just calling yourself? The IRS doesn't have any "VIP" lines that regular people can't access.

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It uses an automated system that navigates the IRS phone tree and waits on hold for you. When an agent finally answers, you get a call connecting you directly to them. No special access or tricks - it just handles the tedious waiting part so you don't have to sit by your phone for hours. They're essentially using technology to automate the hold process. Think of it as having someone wait in a physical line for you, then calling you when you reach the front. Nothing sketchy about it - the IRS still verifies your identity when you talk to them, and you have the same conversation you would've had if you'd stayed on hold yourself.

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Philip Cowan

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I was completely wrong about Claimyr being sketchy. I decided to try it after seeing several positive reviews, mainly because I had a specific question about stock losses I couldn't find a clear answer for anywhere. After trying to call the IRS myself multiple times and getting nowhere, Claimyr got me through to an agent in about 35 minutes. The agent walked me through exactly how to report substantial stock losses when they span multiple transactions, which was exactly what I needed to know. The time saved was incredible - I would have spent hours on hold otherwise, if I even got through at all. For anyone dealing with specific tax questions that only the IRS can answer definitively, it's a huge help.

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Caesar Grant

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With your situation, I'd definitely go with a CPA this year. I was in almost the identical situation last year (job change, stock losses, unemployment) and tried using TurboTax premium. Ended up going to a CPA afterward who found nearly $1,200 in additional deductions TurboTax missed! The COBRA premiums especially - there are special rules about medical expense deductions that the software just doesn't explain well. And with stock losses, a good CPA can help with tax loss harvesting strategies for the future. H&R Block and TurboTax are both fine for simpler returns, but when you have multiple complex elements like yours, the professional guidance is worth every penny.

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Lena Schultz

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What kind of deductions did the CPA find that TurboTax missed? I'm wondering if I should get a second opinion on my taxes too.

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Caesar Grant

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The biggest one was properly handling the COBRA premiums as a medical expense deduction. TurboTax asked about them but didn't optimize how they were categorized. The CPA also found some eligible business expenses related to my job search that I didn't realize were deductible. For the stock losses, the CPA helped identify wash sales I hadn't recognized and restructured how some losses were carried forward. They also explained how certain unemployment benefits were taxed differently based on when they were received. None of these were things TurboTax prompted me about in a way that made me realize their importance.

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Gemma Andrews

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One thing nobody's mentioned is that you could try a middle-ground approach. Use TurboTax or H&R Block to prepare everything yourself first, then take it to a professional for review. Many CPAs offer a "review service" that costs less than full preparation. This gives you the best of both worlds - you learn how to use the software and understand your tax situation better, but also get professional eyes on it to catch mistakes or missed opportunities. I did this last year and paid $125 for the review instead of $350 for full preparation. If your situation gets simpler next year, you'll have learned enough to possibly handle it yourself with confidence.

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Pedro Sawyer

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That's actually really smart. Do most tax preparers offer this kind of review service? And do they just look it over or do they actually file it for you?

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