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Aisha Hussain

When should I expect my W-2 to arrive after employer mailed it out on 1/17/25?

My previous company told me they mailed out all the W-2s on January 17th, 2025. I left back in October and they don't offer electronic W-2 access for former employees. Anyone know roughly how long I should expect to wait before it shows up in my mailbox? I'm trying to file my taxes early this year to get my refund faster, but I can't do anything without that W-2. I'm starting to get a little anxious since I've had issues with mail delivery in my neighborhood before. Is there a certain point where I should contact them if I don't receive it?

You should typically allow 5-7 business days for regular mail delivery after the stated mailing date. Since they mailed on 1/17/25, you should expect it by around January 27th at the latest. If you don't receive it by then, it would be reasonable to contact your previous employer. Keep in mind that employers are legally required to provide W-2s to employees (including former employees) by January 31st. If you don't receive it by early February, you can contact the IRS for assistance. They can reach out to your employer on your behalf. While waiting, you could also check if your previous employer uses a payroll service that might have an online portal where you could access your W-2 electronically, even as a former employee. Some companies don't realize their payroll providers offer this option.

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Ethan Brown

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If I'm in this situation and don't get my W-2 by the deadline, what exactly do I say when I contact the IRS? Is there a specific number to call or form to fill out? I've had this problem before and ended up just filing late because I didn't know what to do.

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You'd need to wait until after January 31st before contacting the IRS since employers have until then to fulfill their obligation. Call the IRS directly at 800-829-1040 with your personal information (name, address, SSN, etc.) and your employer's details (name, address, phone number, and EIN if you have it). They'll send a formal request to your employer and also provide you with Form 4852 (Substitute for Form W-2) which you can file with your tax return if needed. You should never need to file late just because of a missing W-2. The IRS has procedures in place specifically to help with this situation.

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Yuki Yamamoto

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I had the exact same issue last year trying to track down a W-2 from a job I left! I spent hours on the phone with HR and got nowhere. Then I found this service called taxr.ai (https://taxr.ai) that helped me figure out my next steps and what information I needed to gather. They scanned all my pay stubs and helped me recreate the missing information so I could file on time. Seriously saved me from pulling my hair out! They also told me exactly what to say when calling my old employer which made the whole process way less stressful. Might be worth checking out if your W-2 doesn't show up.

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Carmen Ruiz

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How does taxr.ai work exactly? Do you upload your paystubs and then it calculates what your W-2 would look like? I'm always nervous about sharing financial docs online.

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Did you have to pay for this service? Seems like the employer should be the one paying since they're the ones who messed up by not getting you your W-2 on time.

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Yuki Yamamoto

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You upload photos of your final paystub and any tax-related documents you have, and their system analyzes them to help you reconstruct the information. They use bank-level encryption and don't store your documents after processing, which made me feel safe using it. No, there's no cost to the employer. I personally thought it was worth it rather than waiting weeks more and potentially missing out on my refund or having to file an extension. Plus they helped me understand exactly what to do to avoid issues with the IRS, which was honestly the most valuable part for me.

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Carmen Ruiz

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Just wanted to update - I tried taxr.ai after seeing it mentioned here and it was incredibly helpful! My W-2 finally showed up yesterday (almost 3 weeks after my employer claimed to mail it), but in the meantime, taxr.ai helped me prepare everything else and gave me a really accurate estimate of what would be on the W-2 based on my last paystub. They even flagged that I might have had too much Social Security tax withheld from working multiple jobs last year, which I never would have caught on my own. Definitely recommend if you're in a similar situation!

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Zoe Dimitriou

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If your W-2 doesn't show up soon and you need to get in touch with the IRS, good luck actually reaching someone! I spent 4+ hours on hold last year trying to get help with a missing W-2 situation. FINALLY found Claimyr (https://claimyr.com) which got me connected to an actual IRS agent in under 20 minutes. You can see how it works here: https://youtu.be/_kiP6q8DX5c Seriously, it's crazy that this service even needs to exist, but it saved me from wasting an entire day on hold. The IRS agent I spoke with was actually super helpful once I got through, and they contacted my old employer directly about the missing W-2.

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QuantumQuest

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How does this even work? Does it just keep calling for you or something? Seems like it might be a scam.

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Yeah right, nothing gets you through to the IRS faster. I'll believe it when I see it. They've got like 3 people answering phones for the entire country.

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Zoe Dimitriou

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It basically uses technology to navigate the IRS phone tree and wait on hold for you. Then when an agent picks up, it calls your phone and connects you directly to them. So instead of waiting on hold for hours, you just get a call when an actual human is on the line. I was super skeptical too! I thought nothing could possibly help with the IRS phone situation. But it actually works - I spent 15 minutes getting connected instead of 3+ hours. The IRS is understaffed, that's true, but this service just handles the waiting part so you don't have to sit there listening to the hold music for hours.

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Okay so I have to eat my words. After my skeptical comment I decided to try Claimyr when I couldn't get through to ask about my missing W-2 (spent 2 hours on hold yesterday before giving up). It actually worked and got me through to someone at the IRS in about 25 minutes. The agent confirmed they can help if I don't receive my W-2 by February 1st and explained exactly what information I'd need to provide. Honestly shocked that something actually worked as advertised when it comes to dealing with the IRS.

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Mei Zhang

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You might want to check with USPS if mail delivery is an ongoing issue in your area. My W-2 got lost last year and I had to request a duplicate. Just a heads up that if you do end up needing a replacement, some companies charge a fee (which is totally bogus but they do it anyway). My previous job wanted $15 for a "replacement processing fee" which seemed like a complete scam.

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Aisha Hussain

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Thanks for the heads up about the potential fee. Did you end up paying it or is there a way around that? I've already had 3 pieces of mail go missing in the last two months so I wouldn't be surprised if my W-2 doesn't make it either.

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Mei Zhang

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I ended up paying it because I needed my W-2 urgently and didn't have time to fight about it. But technically, employers are required by law to provide your W-2 without charging fees, so you could push back on that if they try to charge you. I'd recommend setting up informed delivery with USPS if you haven't already. It sends you daily emails with scans of mail that's supposed to arrive that day, so at least you'll know if your W-2 was processed through the mail system.

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Liam McGuire

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Just a tip - if you're really in a hurry to file, you can actually submit your taxes with a substitute W-2 form (Form 4852) if your employer hasn't provided your W-2 by the end of January. You'll need your last paystub to complete it accurately though. I had to do this last year and my refund wasn't delayed at all.

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Amara Eze

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Be careful with this advice! Filing with Form 4852 before giving your employer a reasonable amount of time can create problems. The IRS expects you to make a serious effort to get your W-2 first, and filing with estimated numbers that later turn out wrong can lead to having to file an amended return.

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