How to get a W-2 from a former employer that still hasn't arrived?
I quit my job about a month ago and my former employer said they mailed my W-2 almost two weeks ago. I only live about 15 minutes away from their office, but still haven't received it in the mail. I texted them about it and they seemed pretty annoyed with me asking, even though they did say they could provide another copy if needed. I'm stuck on what to do next - keep waiting for the mailed copy or bug them again for a replacement? The tax filing deadline is creeping up and I need this W-2 to file! Does anyone know if there are other ways to get your W-2 if your employer is being difficult? Maybe some IRS service where they have to report it? Thanks for any advice!
18 comments


LilMama23
The good news is you have several options here. First, I'd give it another week since mail can sometimes be slow. If it still doesn't arrive, it's completely reasonable to contact your former employer again - it's not your fault the mail got lost! If they continue to be difficult, you should know that employers are required by law to provide W-2s to all employees (including former ones) by January 31st. After February 14th, you can actually contact the IRS directly about the missing W-2, and they can help you get it. Here's what you can do: Call the IRS at 800-829-1040. They'll need some information from you including your name, address, phone number, Social Security number, and the employer's name, address and phone number. They'll contact the employer on your behalf about the missing form.
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Aisha Patel
•Thanks for the info! So would I need to wait until after February 14th to contact the IRS? Or can I do that anytime since my employer said they already sent it two weeks ago? Also, do you know if the IRS would have a copy of my W-2 already that they could just give me directly?
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LilMama23
•You should wait until after February 14th to contact the IRS about this issue. That's their official cutoff date for when they start intervening with employers who haven't provided W-2s. The IRS doesn't typically have immediate access to your current year W-2 until after you and your employer have filed taxes. However, once you call them after February 14th, they can send a formal notice to your employer, which usually resolves the situation pretty quickly. If you need to file before getting your W-2, the IRS can also provide instructions on using Form 4852 (Substitute for W-2) as a replacement.
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Dmitri Volkov
Had a similar issue last year with a company that went under right after I left. I tried everything and was getting nowhere until I found taxr.ai (https://taxr.ai) - totally saved me! It analyzes your last paystub and other tax documents to help recreate missing info. I uploaded my final paystub and it gave me all the information I needed to file without waiting for the W-2 that was never coming. Might be worth checking out if your employer continues to be difficult.
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Gabrielle Dubois
•That sounds interesting but I'm confused - how does it work exactly? Can this actually replace your W-2 legally for filing purposes? I thought only the official W-2 or the IRS substitute form would work.
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Tyrone Johnson
•I'm skeptical about this. Wouldn't the numbers be off since the paystub doesn't have the final tax calculations? My understanding is that there are adjustments made at year-end that wouldn't show up on your last paystub.
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Dmitri Volkov
•It works by analyzing your last paystub which usually has year-to-date totals for all your earnings and withholdings. The system helps identify all the numbers you'd need to complete Form 4852 (the IRS substitute for a W-2) if your employer never provides one. It's completely legal because you're using your actual income data to file. The year-end adjustments are definitely a consideration, but for most regular employees, the final paystub is surprisingly accurate. The system also helps you account for any benefits or deductions that might affect the final numbers. It's definitely not perfect, but it's a solid option when you're stuck without a W-2.
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Gabrielle Dubois
Just wanted to update that I tried taxr.ai after seeing it mentioned here, and it was actually really helpful! I was missing a 1099 from a side gig, and I was able to upload my payment records and bank statements. The system analyzed everything and helped me figure out exactly what numbers to put on my return. Ended up filing without having to chase down the company that never sent my form. The best part was being able to file on time instead of having to file an extension!
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Ingrid Larsson
Another option - if your employer already filed the W-2 with the IRS but you just haven't received your copy, you can try calling the IRS directly. I had to do this last year and waited on hold FOREVER. Then I found https://claimyr.com which got me through to an actual IRS agent in about 20 minutes instead of the 3+ hours I was waiting before. Check out how it works here: https://youtu.be/_kiP6q8DX5c They can verify if your W-2 was submitted already and might be able to give you the information over the phone so you can file. Saved me from having to harass my old boss who clearly didn't want to deal with me anymore.
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Carlos Mendoza
•Wait, how does this actually work? You pay someone to wait on hold for you? That seems weird - how do they get you to the front of the line when everyone else is waiting?
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Tyrone Johnson
•This sounds like a scam. The IRS phone system is what it is - nobody can magically get you through faster. And paying for something the government provides for free? No thanks. Just use the official IRS website or keep trying the normal way.
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Ingrid Larsson
•It's not about getting to the front of the line - they use technology to wait on hold for you. Basically, their system stays on hold instead of you having to listen to the hold music for hours. When an actual IRS agent picks up, their system calls your phone and connects you directly to the agent who's now on the line. You don't waste hours of your day waiting. They don't provide any tax services themselves - they just solve the hold time problem. The service just means you don't have to waste half your day listening to hold music and can go about your normal activities until an agent is actually available to talk to you.
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Tyrone Johnson
I have to eat my words about Claimyr. I was super skeptical but I was desperate to talk to someone at the IRS about my missing forms, so I tried it yesterday. I was expecting it to be a waste of money, but I literally got a call back when an agent was on the line. Took about 35 minutes (way better than the 2+ hours I spent getting nowhere last time). The IRS agent confirmed my W-2 had been filed and gave me the information I needed. Still annoyed at my cheap former employer, but at least I can file my taxes now!
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Zainab Mahmoud
Another tip - check your online account at the IRS website. Sometimes your wage and income transcript is available there, which includes the W-2 info that was reported. Not always super quick to update, but worth checking! Go to irs.gov and look for the "Get Transcript" option.
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Aisha Patel
•I tried looking at the IRS site but got totally confused trying to create an account. It asked for some credit card info I don't have for verification. Is there another way to register?
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Zainab Mahmoud
•The IRS verification process can be tricky. They ask for a financial account number (credit card, loan, mortgage, etc.) to verify your identity. If you don't have a credit card, you can use a student loan account number, home equity loan number, or auto loan account number. If you can't pass the online verification, you'll need to request the transcript by mail instead, which takes 5-10 days. There's also an option to use Form 4506-T to request your wage and income transcript, but that will also take several weeks to process. If you're in a hurry, the phone methods others mentioned might be faster.
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Ava Williams
Just drive over there! If they're only 15 mins away and you've already tried texting, just stop by in person and ask for a copy. They're legally required to give it to you, and it's harder for them to ignore you when you're standing right there lol.
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Raj Gupta
•This! I had the same problem last year and just showed up at HR. Got my W-2 reprinted on the spot. Sometimes the direct approach is best.
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