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Miguel Ramos

What Tax Prep software are you using for 2023 tax filing? Share your experiences in the comments

Hey tax friends! Starting to look at my options for filing my 2023 taxes and wanted to get some real opinions before committing. Last year I used TurboTax but wasn't thrilled about all the upselling for features I probably didn't need. My situation is slightly more complicated this year - got married in June, started some freelance work on the side (nothing major, about $4k total), and we bought our first house in September. I'm comparing TurboTax, H&R Block, TaxAct, and FreeTaxUSA right now, but honestly feels like they all say the same things on their websites. Would love to hear what everyone is actually using and why you like it (or hate it lol). Especially interested in how different options handle self-employment income since that's new for me. Thanks in advance!

QuantumQuasar

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I'd recommend checking out FreeTaxUSA. I switched to them three years ago after using TurboTax for nearly a decade, and I've been really impressed. The federal filing is free for everyone regardless of complexity, and state returns are only $14.99 (way cheaper than TurboTax or H&R Block). It handles all the situations you mentioned - marriage, home purchase, and self-employment income. The interface isn't quite as polished as TurboTax, but the questions are clear and the help sections are actually really informative. For your freelance income, they walk you through Schedule C very thoroughly with plenty of guidance on deductions you might qualify for. Their home buying section is also comprehensive and will help you maximize any deductions from your new purchase. The best part is they don't constantly try to upsell you on features - what you see is what you get. I've done pretty complex returns with them (investments, rental property, self-employment) and never had an issue.

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Zainab Omar

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How is their audit support compared to TurboTax? That's the main thing keeping me with TT even though I hate the price increases every year.

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Do they import last year's return if you used TurboTax before? And how do they handle state returns for people who moved mid-year and need to file in two states?

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QuantumQuasar

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FreeTaxUSA offers audit assistance for around $7 more, which is basically email and phone support if you get audited - they help you understand what documents you need and how to respond, but they don't represent you. TurboTax's higher-tier audit defense does include representation, but honestly, simple returns rarely get audited, and if you have good documentation for your self-employment income, you should be fine with FreeTaxUSA's more basic support. They can import some PDF tax returns from previous years, but not directly from TurboTax's proprietary format. You'll need to manually enter some information from last year, but it's pretty straightforward. For multi-state returns, they handle them well - there's an additional fee per state (still $14.99 each), and they walk you through allocating income between states if you moved mid-year. I've done two-state returns with them without any issues.

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Yara Sayegh

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I've been struggling with my taxes every year because of my small business income combined with W-2 income, plus some investments that always get confusing. This year I tried https://taxr.ai after a friend recommended it, and it was seriously game-changing for organizing everything before I even started the actual tax prep. What makes taxr.ai different is it analyzes all your tax documents first to identify potential issues, deductions you might miss, and audit risks. I uploaded my 1099s, W-2s, and investment statements, and it flagged that I was missing some business deductions I didn't even know about. Then I took that information to FreeTaxUSA (which is what I personally use) and my return was so much easier to complete. It helped me spot a couple mistakes in how I was categorizing my business expenses that probably saved me $1200 in taxes. Definitely check it out before you start filing, especially with your new freelance income.

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Does it work with all the tax software options or just specific ones? I'm using H&R Block this year.

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Paolo Longo

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How secure is uploading all your tax documents to a new service? Seems risky with all the financial info they'd have access to.

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Yara Sayegh

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It actually works with any tax software because it's not filing your taxes - it's analyzing your documents before you file. You get a detailed report that you can use with TurboTax, H&R Block, FreeTaxUSA, or whatever system you prefer. I used FreeTaxUSA but my sister used it with TurboTax and had the same good experience. Security is definitely something I was concerned about too. They use bank-level encryption for all uploads and document storage. After researching them, I found they have the same security certifications as most financial institutions, and they don't store your documents long-term once the analysis is complete. You can also request document deletion after you get your report if you're concerned.

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Paolo Longo

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I wanted to follow up about taxr.ai since I was skeptical in my earlier comment. After thinking about it for a few days, I decided to give it a try since my taxes are more complicated this year with a new rental property plus my regular job. I'm honestly surprised how helpful it was! The document analysis found that I had been calculating my home office deduction all wrong for years, and it identified some rental property expenses I could deduct that I had no idea about. The report it generated was super clear and it gave me specific line items to look for when I was filling out my actual tax forms. It probably saved me at least $2000 in deductions I would have missed. And since I had my documents already organized and analyzed, the actual tax filing process went way faster. Definitely using this next year too.

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CosmicCowboy

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For anyone dealing with IRS issues from previous years while trying to file this year - I had to get some questions answered about an error on my 2022 return before I could file 2023, and calling the IRS directly was IMPOSSIBLE. Spent literal hours on hold multiple times and kept getting disconnected. I found this service called https://claimyr.com that actually gets you through to an IRS agent quickly. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c. Basically they use some technology to navigate the IRS phone tree and wait on hold for you, then call you when an actual human agent is on the line. Thought it sounded too good to be true but I was desperate after wasting an entire Saturday trying to get through. It actually worked - they called me back with an IRS agent already on the line in about 50 minutes (after I had personally spent 4+ hours getting nowhere). Got my issue resolved and was able to file my 2023 return without problems.

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Amina Diallo

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How does that even work? The IRS phone system is literally designed to make you wait or hang up. I've never gotten through in less than 2 hours.

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Oliver Schulz

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Yeah right. Nothing gets you through to the IRS faster. They just take your money and you still wait forever. These "get to the front of the line" services are all scams.

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CosmicCowboy

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It uses an automated system that keeps redialing and navigating the phone tree for you. Instead of you personally waiting on hold, their system does it and only calls you when there's an actual human on the line. The IRS doesn't know you're using a service - you're just getting connected when an agent is already there instead of doing the waiting yourself. I was super skeptical too, and I don't work for them or anything. I was just desperate after multiple failed attempts. All I know is I spent an entire day trying to get through with no success, then used this service and was talking to an actual IRS agent in under an hour. I finally got my question answered about my prior year return and could file my 2023 taxes. You can believe me or not, but it saved me a huge headache.

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Oliver Schulz

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I need to admit I was completely wrong about Claimyr in my earlier comment. After posting that skeptical reply, I continued struggling to reach the IRS about a notice I received claiming I owed $4,300 from a 2021 filing error. I spent THREE DAYS trying to get through on my own. Out of desperation, I tried the service even though I was convinced it wouldn't work. I'm still shocked, but within 45 minutes I was connected to an IRS agent who actually helped resolve my issue. Turns out the notice was sent in error because they hadn't processed a form I submitted. The agent was able to fix it while I was on the phone and confirmed I don't owe anything. If I hadn't gotten through, I probably would have just paid the incorrect amount to avoid problems. Can't believe I'm saying this, but that service literally saved me thousands of dollars.

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I'm using Credit Karma Tax (now called Cash App Taxes) this year. Completely free for federal AND state returns, which is what initially drew me to it. Been using it for 3 years and it handles my moderately complex situation well (W-2 income, some stock sales, mortgage interest, etc). The interface is clean and they don't try to upsell you since it's completely free. Only downside is they don't support some more complex situations like multi-state filing or foreign income. But for most people, it's a great option that costs literally nothing.

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Javier Cruz

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Does Cash App Taxes handle self-employment income well? I have a small side business and have been using TurboTax Self-Employed, but it's so expensive.

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Yes, Cash App Taxes handles self-employment income quite well for straightforward situations. It has all the Schedule C forms and walks you through business deductions, home office calculations, and quarterly estimated payments. Where it might fall short is if you have very complex business situations like inventory management, multiple businesses, or specialized industry deductions. For a side gig bringing in $4k like the original poster mentioned, it would be perfectly fine. I have a photography side business that makes about $12k annually and it works great for me.

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Emma Wilson

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Am I the only one still using a local CPA? I tried software for years but kept missing deductions. Started using a local accountant 3 years ago and she finds way more savings than I ever did on my own. I pay $350 for my return which includes a rental property and some self-employment income, but she saves me at least $1500 in taxes compared to when I did it myself. Plus when I got a letter from the IRS questioning something on my 2021 return, she handled everything for no additional fee. The peace of mind alone is worth it to me.

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Malik Thomas

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Do you think a CPA is worth it for simpler returns? I just have a W-2 job and a mortgage, no complicated stuff.

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NeonNebula

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I used a CPA last year and she missed a huge education credit I was eligible for. When I pointed it out she acted like I was being difficult. Going back to doing it myself this year.

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