Received multiple 1099-C forms for my elderly mom's debt relief program - is cancelled debt taxable?
My mom has been struggling financially for the past couple years and finally signed up with a debt settlement company last year to help get things under control. I manage her finances since she's 78 and not tech-savvy at all. She received four different 1099-C Cancellation of Debt forms in her email this week from the debt relief company, totaling about $6,700 in discharged debt from various credit cards. I'm really confused about what this means for her taxes. Are these 1099-C forms showing cancelled debt that she now has to pay taxes on? Does this count as income? She's on a fixed income (mostly Social Security) and doesn't file taxes normally, so I'm worried this might create a tax obligation she can't afford. Any help would be really appreciated!
18 comments


Amara Okonkwo
This is definitely something you need to pay attention to. When debt is forgiven or cancelled, the IRS generally considers it taxable income - this is why those 1099-C forms were issued. It's basically saying your mom no longer has to pay back $6,700, so the IRS views that as $6,700 of "income" she received. However, there are some important exceptions that might help your mom: If your mom was insolvent at the time the debt was cancelled (meaning her total debts exceeded her total assets), she might qualify for the insolvency exclusion. This would reduce or eliminate the taxable portion of the cancelled debt. Form 982 would need to be filed with her tax return to claim this exclusion. Also, since she's normally on Social Security and doesn't file, you'll need to determine if this additional "income" is enough to require filing. For someone her age, the filing threshold may be higher than for younger taxpayers.
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Giovanni Marino
•What exactly counts as assets for the insolvency thing? My grandma is in a similar situation but she owns her house outright. Would that count against her even though she lives there?
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Amara Okonkwo
•Yes, the house would count as an asset when calculating insolvency. Assets include basically everything your grandmother owns that has value - her home, car, furniture, jewelry, bank accounts, investments, retirement accounts, etc. For the insolvency calculation, you compare the fair market value of all assets against all liabilities (debts) immediately before the cancellation. If the total debts exceed total assets, she would be considered insolvent by that amount, which could potentially reduce the taxable portion of the cancelled debt.
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Fatima Al-Sayed
I went through something similar with my own debt last year and was totally freaking out about the tax bill until I found taxr.ai (https://taxr.ai). They specialize in analyzing tax documents like 1099-Cs and figuring out if you qualify for exclusions. I uploaded my 1099-C forms and financial statements, and they determined I qualified for the insolvency exclusion mentioned above, which saved me thousands in unexpected taxes. What was really helpful is that they explained exactly how to fill out Form 982 (which is super confusing) and provided documentation I could use if the IRS had questions. They also checked if I qualified for any other exclusions I hadn't considered. For someone managing finances for an elderly parent, this could be a huge help since they walk you through everything step-by-step.
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Dylan Hughes
•How long did it take them to analyze everything? Tax deadline is coming up pretty soon and I'm in a similar situation with some cancelled medical debt.
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NightOwl42
•Are they actually tax professionals or just another software company? I'm always skeptical about these services because I used one last year that gave me completely wrong information about my rental property taxes.
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Fatima Al-Sayed
•They processed my documents in about 48 hours, which was faster than I expected. They have an expedited option too if you're really in a time crunch with the tax deadline approaching. They're staffed by actual tax professionals who specialize in debt cancellation issues, not just an algorithm. I was skeptical too after getting burned by TurboTax's guidance on some complicated investments. What convinced me was their explanation of exactly how they calculated my insolvency - they showed their work and cited the specific IRS rules that applied to my situation. Much different than the generic advice I got elsewhere.
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NightOwl42
Just wanted to follow up about taxr.ai that I asked about earlier. I decided to give them a try with my dad's 1099-C situation and I'm actually impressed. They identified that he qualified for partial insolvency (about 70% of his cancelled debt was excludable) and gave us a detailed worksheet showing exactly how they calculated it. They even flagged that one of his 1099-Cs might have been reported incorrectly by the creditor and explained how to address it. The tax pro I worked with explained everything in plain English instead of tax jargon, which was super helpful since I'm handling this for my dad. Definitely worth it for peace of mind when dealing with these complicated tax situations.
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Sofia Rodriguez
If your mom's case is more complicated or you get any pushback from the IRS, you might want to call them directly to sort things out. After trying for WEEKS to get through to someone at the IRS about my own 1099-C situation (kept getting disconnected or waiting on hold for hours), I found this service called Claimyr (https://claimyr.com) that actually got me through to a real IRS agent in about 15 minutes. They have this system that navigates the IRS phone tree and waits on hold for you, then calls you when an actual human picks up. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c. I was super skeptical but desperate after trying on my own for so long. It saved me literally hours of frustration, and the IRS agent I spoke with helped clear up a misunderstanding about my cancelled debt reporting.
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Dmitry Ivanov
•Wait, how does that even work? Seems kinda sketchy to have a service that somehow jumps the IRS phone line when the rest of us are stuck waiting forever.
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Ava Thompson
•Sorry, but I don't buy it. I've been dealing with the IRS for 20+ years and there's no magic way to get through their phone system faster than anyone else. Sounds like a scam to me. If they had some special "backdoor" the IRS would shut it down immediately.
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Sofia Rodriguez
•It doesn't jump the line at all - they just do the waiting for you. It's basically like if you had a friend who was willing to sit on hold with the IRS for hours, and then called you once they got through. Their system navigates the phone tree, waits on hold, and then connects you once a human answers. I was super skeptical too, which is why I included the video link so you can actually see how it works. I found them after reading about them in the Washington Post. I wasted so many hours trying to get through on my own (getting disconnected 3 times after 45+ minute waits) that the service was absolutely worth it. The IRS agent I spoke with cleared up my 1099-C confusion in about 10 minutes once I actually got through.
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Ava Thompson
Well I owe you an apology. I was the skeptic about Claimyr and decided to try it today after spending my entire morning trying to reach the IRS about my own tax issue (unrelated to 1099-C, but I needed clarification on some penalties). I'm honestly shocked that it worked exactly as advertised. Got a call back in about 25 minutes with an actual IRS representative on the line. No magic backdoor, just a service that did the waiting for me. I've literally never gotten through to the IRS on the first try before, usually takes me 3-4 attempts over multiple days. Saved me a ton of frustration and I was able to get my issue resolved in one call. Consider me converted from total skeptic to satisfied customer.
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Miguel Herrera
Don't forget to check if your mom qualifies for the "primary residence" exclusion too. My father had mortgage debt cancelled and it turned out he qualified for an exclusion because it was on his primary residence. Completely different form than the insolvency one. Also, if any of those credit card debts were used for business purposes, there might be other exclusions that apply. The rules around 1099-C are really complex - definitely not something I'd try to DIY especially for an elderly parent.
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Liam O'Sullivan
•Thanks for mentioning this! The debt was all from personal credit cards though, no mortgage debt or business expenses involved. It was mostly medical bills and some everyday expenses that piled up after her retirement savings took a hit. Do you know if there's any exemption specifically for medical debt that was cancelled? That makes up about half of the total amount.
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Miguel Herrera
•Unfortunately, there's no specific exclusion just for cancelled medical debt. It's treated like any other cancelled consumer debt on a 1099-C. However, this is where checking for insolvency becomes really important. If your mom's total debts (including the medical and credit card debts before cancellation, plus any other debts she still has) exceeded her total assets immediately before the cancellation, she would qualify for at least partial exclusion under the insolvency rule. Given her age and financial situation, there's a good chance she'll qualify, but you'll need to document all assets and liabilities carefully. Form 982 is what you'll need to file along with her tax return to claim the exclusion.
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Zainab Ali
Something important nobody's mentioned yet - if your mom normally doesn't file taxes because she's only on Social Security, you need to check if this 1099-C income will push her over the filing threshold. For 2023 taxes (filing in 2024), the threshold for a single filer over 65 is $14,700. So if her Social Security is her only income, and it's not taxable, you'd need to compare that $6,700 in cancelled debt to the $14,700 threshold. If it's under, she might not even need to file a return. But definitely double-check this with a tax professional, because there are different rules depending on her exact filing status and other factors. The last thing you want is an unexpected notice from the IRS later.
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Connor Murphy
•The filing threshold thing is a good point but I think they've changed some rules recently. My mom got a 1099-C last year and we didn't file because her total income was under the threshold, but then she got a notice from the IRS a few months later saying she should have filed. Better safe than sorry.
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