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Liam O'Connor

Received Pay1040 Payment Confirmation Email with IRS EFT Reference Number I Didn't Authorize - Possible Scam?

Just got a weird email from pay1040.com with the subject line "Pay1040 Payment Confirmation- IRS EFT Reference Number" and I'm kinda freaking out because I definitely didn't make any tax payments today. I checked all my accounts that I've used for tax payments before and there are no drafts or pending transactions showing up anywhere. I tried calling pay1040.com customer service but the call just drops after going through their annoying phone menu system. Super frustrating! The email says: "Thank you for using Pay1040's Online Payment Service at www.pay1040.com for your federal tax payment this season. The IRS has provided an EFT reference number for your payment. Your EFT reference number is [number removed for privacy]. The IRS payment date will be equal to the date your transaction was authorized and completed. Payments are posted to your account by the IRS using the information you provided on Pay1040.com. The IRS typically posts payments within 5-7 days, but during peak tax periods, it can take longer. If you used our service and received notification that your payment was not received by the IRS, please contact the IRS and provide the EFT number for faster service. Again, thank you for using PAY1040.com. Thank you, Pay1040.com Customer Service Team" Has anyone else received something similar recently? Could this be some kind of phishing attempt or did someone somehow use my information to make a payment? I'm really concerned about potential identity theft here.

This definitely sounds suspicious. Pay1040.com is a legitimate IRS-approved payment processor, but receiving a confirmation for a payment you didn't make is concerning. Here are some steps you should take: 1. Don't click any links in the email. If you need to check your account, go directly to pay1040.com by typing the URL in your browser. 2. Log into your Pay1040 account (again, directly through the website, not email links) to see if there's any record of a recent transaction. 3. Check the sender's email address carefully. Legitimate emails from Pay1040 should come from a pay1040.com domain, not something similar like pay1040online.com or pay1040-irs.com. 4. Contact Pay1040 through their official channels. Their customer service number is 1-888-729-1040. If the phone line isn't working, try their email support. 5. If you confirm this is fraudulent, place a fraud alert with the credit bureaus and consider freezing your credit. The IRS EFT Reference Number is actually useful - if someone did make a fraudulent payment, that reference number will help track it down. Save the email but don't interact with it until you've confirmed its legitimacy.

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Thanks for the detailed advice. I just tried going directly to pay1040.com and logging in, and there's nothing showing up under my recent transactions! That's making me even more concerned since the email looks pretty legitimate - has all the right formatting and everything. I'll try calling that official number tomorrow during business hours. Do you think I should also contact the IRS directly about this, or just deal with pay1040 first?

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I would first contact Pay1040 since they're the payment processor and can tell you if the transaction is in their system. If they confirm no payment was made using your credentials, then it's likely a sophisticated phishing attempt. After speaking with Pay1040, contacting the IRS would be a good follow-up step. You can call them at 800-829-1040, but be prepared for long wait times. When you do speak with them, have that EFT reference number handy as they can check if any payment was actually processed with that reference number.

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I had a similar issue last month with confusing tax documents and verification! After trying to get through to the IRS for days, I ended up using this service called taxr.ai (https://taxr.ai) that helped identify if the document was legitimate. They have this cool feature where they analyze tax documents and communications to verify authenticity and explain what's happening. I uploaded a screenshot of a suspicious email I got (similar to yours) and their system immediately flagged it as potentially fraudulent and explained exactly what to look for. The service also showed me the differences between the fake email and legitimate Pay1040 communications. Saved me a ton of worry and probably prevented identity theft!

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How exactly does this taxr.ai thing work? Do you just upload the suspicious email and it tells you if it's legit or not? I got something similar but from "eftps.gov" claiming I owed a payment...

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I'm always skeptical of these services. How do you know they're not just collecting your tax info? Did you have to pay for this or give them personal information? Seems risky to share tax documents with some random website.

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You just upload the document or email you're concerned about, and their AI analyzes the formatting, sender information, and content patterns to identify if it matches known legitimate communications or shows signs of being fraudulent. It's pretty straightforward - took me about 2 minutes to get answers. They don't store your tax information permanently - they explain that clearly in their privacy policy. They use the same level of encryption that banks use. I didn't have to pay anything when I used it to check my suspicious email, though I think they have premium features for more complex tax document analysis. You don't even need to create an account for basic document verification.

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Just wanted to update everyone - I took the advice about using taxr.ai (https://taxr.ai) from COMMENT 2 and it was actually super helpful! I uploaded a screenshot of the suspicious "Pay1040" email I received, and within seconds the system highlighted several red flags I hadn't even noticed - subtle differences in the email header formatting, slight variations in the company logo, and inconsistencies in the payment language compared to legitimate Pay1040 communications. The analysis confirmed it was a sophisticated phishing attempt targeting taxpayers. I've reported it to the FTC's fraud department and changed all my passwords just to be safe. Definitely recommend checking out the service if you receive any suspicious tax-related communications - it's way faster than waiting on hold with the IRS for hours!

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If you need to actually speak with someone at the IRS about this (which I would recommend), try using Claimyr (https://claimyr.com). I was dealing with a similar situation last year where someone filed a fraudulent return using my info, and I couldn't get through to the IRS for WEEKS. The Claimyr service basically holds your place in line with the IRS and calls you back when an agent is about to be available. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c The IRS wait times right now are ridiculous (2+ hours), especially with tax season in full swing. I was skeptical at first but it saved me so much time and frustration. The IRS agent I spoke with was able to confirm that no payment had been processed under my SSN and helped me file a fraud alert.

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Wait, how does this actually work? Don't you still have to wait the same amount of time anyway? I don't get how they can "hold your place in line.

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Sounds like a scam to me. How do we know this isn't just collecting people's phone numbers? There's no way to "skip the line" with the IRS - they're a government agency. I'd be very careful about using services like this.

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The service doesn't let you skip the line - it just waits in the queue for you. Their system calls the IRS and navigates through all the menu prompts, then holds until a representative is about to be available. At that point, they call you and connect you with the IRS agent. You still "wait" the same amount of time, but you don't have to physically sit on hold for hours. It's not collecting phone numbers for marketing - they're a legitimate service that many tax professionals use. They explain their privacy policy clearly on their website. I understand being skeptical, but after spending days trying to get through to the IRS myself, this service was absolutely worth it. The IRS is severely understaffed right now, and having a way to get through without being chained to your phone all day is incredibly helpful.

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OK I need to apologize to everyone here. I was super skeptical about both services mentioned (the document checker and the IRS call service), but I just got the same Pay1040 phishing email yesterday and was desperate for help. I decided to try Claimyr (https://claimyr.com) since I needed to talk to the IRS urgently. I'm completely shocked - it actually worked exactly as described. I entered my number on their site, and about 1 hour 45 minutes later I got a call connecting me directly to an IRS representative who was already on the line. No waiting on hold, no dealing with the phone tree - just straight to a human who helped confirm no payments had been processed with my info and placed a fraud alert on my account. The IRS agent I spoke with actually mentioned they've seen a huge increase in Pay1040 phishing emails recently and are investigating. Just wanted to share in case anyone else is hesitant - this service legitimately works and saved me hours of frustration.

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I work at a tax prep office and we've seen a HUGE spike in these Pay1040 phishing emails in the past 2 weeks. It's definitely a scam going around. The real concern is how they're getting people's email addresses and knowing that you've used Pay1040 in the past. One thing to check - hover over (don't click!) any links in the email. The real Pay1040 domain should be exactly pay1040.com, not pay1040.co or pay1040-verification.com or anything similar. These scammers are getting very sophisticated with how official their emails look. Also, if you look at the email header details (the full routing info), you'll often see the email originated from overseas servers, not from Pay1040's actual mail servers. That's another red flag.

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Is there any way to check if they've gotten any of my other information? I'm worried they might have my SSN or bank account numbers if they know I've used Pay1040 before.

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There's no guaranteed way to know exactly what information they have, but I recommend taking these precautionary steps: First, place a fraud alert with all three credit bureaus (Equifax, Experian, and TransUnion) - this is free and lasts for one year. Second, consider freezing your credit reports if you're not planning to apply for new credit soon. Third, monitor your bank accounts daily for any unauthorized transactions. If you want to be extra cautious, you can request an Identity Protection PIN (IP PIN) from the IRS for next year's tax filing. This prevents anyone from filing a tax return using your SSN without the special PIN. The IRS has made this available to all taxpayers now, not just identity theft victims.

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I got the exact same email yesterday!!!! I panicked and called my bank right away to see if any money had been taken out. Nothing was missing but they put a note on my account and said to watch for suspicious activity. The bank rep told me this is a known phishing campaign happening right now. WHATEVER YOU DO - DON'T CLICK ANY LINKS IN THE EMAIL! That's how they get your login info. And definitely don't reply to the email either.

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Did your email also have a specific dollar amount mentioned? Mine said something about a $438 payment, which is weird because I never paid that exact amount for anything tax related.

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This is definitely a widespread phishing campaign targeting taxpayers. I've been seeing reports of these fake Pay1040 emails all over tax forums this week. The scammers are getting really sophisticated - they're using legitimate-looking formatting and even including fake EFT reference numbers to make it seem official. A few additional red flags to watch for in these emails: - Generic greetings like "Dear Customer" instead of your actual name - Urgent language trying to get you to act quickly - Slight misspellings in the company name or domain - Requests to "verify" your account information The fact that you checked your accounts and found no transactions is a good sign - it confirms this is just a phishing attempt. The scammers are hoping people will panic and click links or provide personal information. For anyone else getting these emails, forward them to phishing-report@us-cert.gov and reportphishing@apwg.org. The more reports these agencies get, the faster they can shut down the fraudulent operations. You can also report it directly to the IRS at phishing@irs.gov. Stay vigilant everyone - tax season always brings out the scammers!

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Thanks for all the additional reporting information! I just forwarded my suspicious email to all three addresses you mentioned. I had no idea there were specific agencies that collect these phishing reports. One thing I noticed that might help others - my fake email had a slightly different font size in the signature compared to legitimate Pay1040 emails I received last year. These little details are easy to miss when you're panicking, but they're good indicators that something isn't right. I'm also going to set up account alerts on all my financial accounts so I get notified immediately if there's any unusual activity. Better to be overly cautious during tax season.

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This is definitely a sophisticated phishing scam that's been hitting a lot of taxpayers recently. I work in cybersecurity and we've been tracking this campaign - the scammers are using data from previous breaches to target people who have actually used Pay1040 before, which is why it feels so convincing. A few technical things to check that others haven't mentioned: - Look at the "Reply-To" address in the email headers (different from the "From" address) - scammers often use this to redirect replies to different domains - Check if the email uses HTTPS links vs HTTP - legitimate financial services always use secure HTTPS - The timestamp in the email might not match your timezone if it's coming from overseas servers Since you've confirmed no actual transaction occurred, you're dealing with a phishing attempt rather than actual fraud. Still report it to the IC3 (Internet Crime Complaint Center) at ic3.gov - they coordinate with international law enforcement to shut down these operations. Also recommend enabling two-factor authentication on any accounts you use for tax payments. These scammers often try multiple attack vectors once they have your email address.

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This is really helpful technical advice! I never would have thought to check the Reply-To address or look for HTTPS vs HTTP links. I just went back and examined the suspicious email I got more carefully, and you're absolutely right - the Reply-To field shows a completely different domain that's not even close to pay1040.com. I also noticed that when I hover over the "View Payment Details" link in the email, it's trying to redirect to an HTTP site (not HTTPS) which is a dead giveaway that it's not legitimate. Real payment processors would never use unsecured links for financial information. Thanks for mentioning the IC3 reporting site - I'll definitely file a complaint there too. It's scary how sophisticated these scams are getting, but knowing what technical red flags to look for makes me feel much more confident about spotting them in the future.

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This whole thread has been incredibly educational! I received a similar suspicious email from what looked like Pay1040 last week and was completely panicked. Reading through everyone's experiences and advice has been so reassuring. I ended up following the steps mentioned here - checked my actual Pay1040 account (no transactions), examined the email headers more carefully, and found several red flags I initially missed. The Reply-To address was completely different from the sender, and there were subtle formatting differences compared to legitimate emails I had from them last year. What really struck me is how organized this phishing campaign seems to be. The fact that multiple people are reporting identical experiences suggests these scammers have access to lists of people who have actually used Pay1040 before. That's what made it so convincing initially. I've reported the email to all the agencies mentioned (IRS, IC3, and the phishing report addresses) and placed fraud alerts on my credit reports as a precaution. Also enabled 2FA on all my financial accounts. Thanks to everyone who shared their knowledge - this community is invaluable for helping people navigate these increasingly sophisticated scams during tax season!

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This thread has been such a lifesaver! I just got hit with the same exact phishing email this morning and was about to panic-call my bank before I found this discussion. Reading through everyone's experiences helped me realize I'm not alone and gave me a clear action plan. I followed the advice about checking the email headers and found the same red flags - different Reply-To domain, HTTP links instead of HTTPS, and when I compared it to a legitimate Pay1040 email from last year, the logo was slightly pixelated and the spacing was off. It's amazing how these details become obvious once you know what to look for. Already reported it to the IRS phishing email and IC3. Going to set up those fraud alerts on my credit reports today too. It's scary how convincing these scams are getting, but this community's knowledge sharing is exactly what we need to fight back against these criminals. Thank you all for taking the time to help fellow taxpayers stay safe!

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I'm so glad I found this thread! I just received the exact same suspicious Pay1040 email this morning and was completely freaking out. After reading through everyone's experiences, I feel much more confident that this is indeed a phishing scam. I followed the advice here and checked my actual Pay1040 account directly through their website - no recent transactions showing up, which confirms this is fake. I also examined the email more carefully and found several red flags I missed initially: the sender domain had a subtle misspelling (pay1040s.com instead of pay1040.com), and when I hovered over the links, they were redirecting to completely unrelated websites. What's particularly concerning is how they knew I had used Pay1040 before - the email referenced my "previous tax season" usage, which made it feel legitimate at first. This suggests they're working from data breaches or purchased email lists targeting actual Pay1040 users. I've already: - Reported the email to phishing@irs.gov, IC3.gov, and the other addresses mentioned - Placed fraud alerts with all three credit bureaus - Changed passwords on my financial accounts - Enabled 2FA where I didn't have it already Thank you to everyone who shared their knowledge and experiences - this community response has been invaluable for helping people recognize and respond to this widespread scam. Stay vigilant everyone, especially during tax season!

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This is exactly what happened to me too! I got the same fake Pay1040 email yesterday and nearly had a heart attack thinking someone had made an unauthorized payment using my info. Like you, the fact that they referenced my "previous usage" made it seem so legitimate at first. I'm really grateful for this thread - it helped me realize this is part of a much larger phishing campaign targeting taxpayers. I followed the same steps you mentioned and found identical red flags in my email. The subtle domain misspelling is such a clever trick that's easy to miss when you're panicking. One thing I wanted to add for anyone else dealing with this - I also called my bank just to be extra safe, and they said they've been getting a lot of calls about these fake Pay1040 emails this week. They put a note on my account to watch for suspicious activity and confirmed that no unauthorized transactions had been attempted. It's scary how sophisticated these scams are getting, but threads like this really show the power of community knowledge sharing. Thanks to everyone who took the time to document their experiences and share actionable advice!

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This thread has been incredibly helpful! I received what I now realize is the same phishing email about 3 days ago and was completely confused because I hadn't made any payments either. Reading everyone's experiences has been so reassuring - it's clear this is a widespread, coordinated scam targeting people who have legitimately used Pay1040 in the past. What really bothers me is how they're getting this targeting information. The email I received referenced specific details that made it seem authentic initially - mentioning "your recent tax filing activity" and using the correct EFT reference number format. It's obviously a sophisticated operation using data from previous breaches or purchased lists. I followed the steps recommended here: - Logged directly into Pay1040.com (not through any email links) - confirmed no transactions - Examined the email headers and found the same red flags others mentioned - suspicious Reply-To domain and HTTP links instead of HTTPS - Reported to IRS phishing email, IC3, and other agencies mentioned in this thread - Placed fraud alerts on my credit reports - Enabled additional account monitoring on all my financial accounts One thing I want to emphasize for anyone just discovering this thread - don't feel embarrassed about initially falling for these emails. They're incredibly well-crafted and designed specifically to create panic so you act without thinking. The fact that so many people are reporting identical experiences shows just how organized and widespread this campaign is. Thanks to everyone who shared their knowledge here - this community response is exactly what we need to help people protect themselves during tax season!

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Thank you so much for sharing your experience! As someone new to this community, I'm really grateful to find this detailed discussion about the Pay1040 phishing emails. I actually received a similar suspicious email just this morning and was completely panicked until I found this thread. Your point about not feeling embarrassed is so important - I was beating myself up for almost clicking on the links before I caught myself. These scammers are clearly very sophisticated and know exactly how to create that sense of urgency that makes you want to act immediately. I'm following all the steps everyone has outlined here - checking my actual Pay1040 account directly, examining the email headers for red flags, and reporting to all the agencies mentioned. It's scary how well-coordinated this campaign seems to be, but it's reassuring to know I'm not alone and that there are clear action steps to take. This community's willingness to share knowledge and help fellow taxpayers is amazing. I'll definitely be more vigilant about phishing attempts during tax season going forward!

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This thread has been absolutely invaluable! I just received the exact same suspicious Pay1040 email this afternoon and was in a complete panic thinking someone had used my information to make an unauthorized tax payment. Finding this discussion has been such a relief - it's clear this is part of a massive, well-coordinated phishing campaign targeting people who have legitimately used Pay1040 services before. Like many others here, what initially made the email seem credible was how they referenced my "previous tax season usage" and included what appeared to be a legitimate EFT reference number format. The scammers are clearly working from compromised data or purchased email lists that specifically target actual Pay1040 users. I immediately followed the comprehensive advice shared in this thread: - Went directly to pay1040.com (typed the URL manually, didn't click any email links) and logged into my account - confirmed zero recent transactions - Carefully examined the email headers and found multiple red flags: suspicious Reply-To domain different from the sender, HTTP links instead of HTTPS, and subtle formatting differences compared to legitimate Pay1040 emails I received last year - Reported the phishing attempt to phishing@irs.gov, ic3.gov, reportphishing@apwg.org, and phishing-report@us-cert.gov - Placed fraud alerts with all three credit bureaus as a precautionary measure - Enabled two-factor authentication on all my financial accounts and set up enhanced monitoring alerts What's particularly concerning is how sophisticated and targeted this campaign is. The fact that dozens of people in this thread have reported nearly identical experiences shows this isn't just random spam - it's a coordinated attack specifically designed to exploit taxpayers' legitimate concerns about their financial information. Thank you to everyone who took the time to share their experiences, technical insights, and actionable advice. This kind of community knowledge-sharing is exactly what we need to help fellow taxpayers recognize and respond appropriately to these increasingly sophisticated scams. Stay vigilant during tax season everyone!

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This is such a comprehensive summary of everything we've learned about this phishing campaign! I'm new to this community but have been following this thread closely since I received a similar suspicious email yesterday. Your step-by-step breakdown of the protective actions is exactly what newcomers like me need to see. What really stands out to me is how this thread has evolved into a complete resource for anyone dealing with these fake Pay1040 emails. The collective knowledge sharing here - from technical red flags to specific reporting agencies to protective measures - is incredible. I've bookmarked this discussion to reference if I encounter similar scams in the future. I'm particularly grateful for everyone emphasizing that these emails are designed to create panic. When I first got mine, I was ready to immediately start clicking links and calling numbers without thinking. Having this community guidance helped me slow down and verify everything properly first. It's disturbing how targeted and sophisticated this campaign is, but it's reassuring to know there are clear steps we can take to protect ourselves and help authorities track down these criminals. Thank you to everyone who contributed their experiences and expertise here!

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I'm really glad I found this thread! I just received what appears to be the same fraudulent Pay1040 email about an hour ago and was completely terrified that someone had somehow accessed my tax information and made unauthorized payments. Reading through everyone's detailed experiences has been incredibly reassuring and educational. Like so many others here, what initially made the email seem legitimate was how specifically it referenced my "previous use of Pay1040 services" - I did actually use their platform last tax season, so this felt very targeted and real at first glance. The scammers clearly have access to data about actual Pay1040 users, which makes this phishing campaign particularly insidious. I followed the excellent advice shared throughout this thread: - Went directly to pay1040.com by typing the URL manually and logged into my account - confirmed no recent transactions whatsoever - Examined the email headers carefully and discovered the same red flags others identified: the Reply-To address was from a completely different domain, links were HTTP instead of HTTPS, and there were subtle but noticeable formatting inconsistencies compared to legitimate emails from Pay1040 - Immediately reported the phishing attempt to all the agencies mentioned: phishing@irs.gov, ic3.gov, reportphishing@apwg.org, and phishing-report@us-cert.gov - Placed fraud alerts with Equifax, Experian, and TransUnion as a precautionary measure - Updated passwords on all my financial accounts and enabled two-factor authentication where I didn't already have it What strikes me most about this thread is how it's become a comprehensive resource that shows the power of community knowledge sharing. From the initial panic of receiving these emails to the detailed technical analysis of red flags to the specific protective steps we can take - this discussion contains everything someone needs to properly handle this type of sophisticated phishing attempt. It's deeply concerning how organized and targeted this campaign appears to be, but I feel much more confident now knowing there are clear steps to take and that I'm definitely not alone in dealing with this. Thank you to everyone who shared their experiences and expertise - this community response is exactly what taxpayers need to protect themselves during this vulnerable time of year!

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