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Hunter Edmunds

Need help fixing Free Fillable Form error on Schedule 8812 for Child Tax Credit

I've been using Free Fillable Forms for my taxes and hit a brick wall with Schedule 8812. Getting this frustrating error message: "Business Rule IND-460 - If `NrfdblCTCODCOrNrfdblODCAmt` in the return has a value greater than zero and [ Schedule 8812 (Form 1040), `MainHomeInUSOverHalfYrInd` or `BonaFidePRResidentInd` is checked ], then it must be equal to Schedule 8812 (Form 1040), `NonrefundableODCAmt`." I've watched like five YouTube tutorials trying to figure this out and I STILL can't fix it. When I search for this error on the IRS website, absolutely nothing comes up. I'm so confused about what I'm doing wrong with the child tax credit stuff. Anyone else run into this with Schedule 8812? Help!!

This error is actually pretty common with Free Fillable Forms when dealing with Schedule 8812 for the Child Tax Credit. The error message is confusing because of all the technical terms, but it's basically saying there's a mismatch between two amounts. The issue is likely that you have an amount in the "Nonrefundable Child Tax Credit or Credit for Other Dependents" section on Form 1040, but that amount doesn't match what you calculated on Schedule 8812 in the "Nonrefundable Other Dependent Credit Amount" field. The system is checking that these two numbers are identical when you've checked that your main home was in the US for more than half the year. Double-check both forms to make sure the amounts match exactly. Also verify you've checked the correct box about your main residence being in the US (or Puerto Rico) for more than half the year on Schedule 8812.

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Thanks for this explanation, but I'm still a little confused. So do I need to make sure the number on my 1040 matches exactly with what's on Schedule 8812? And which line specifically on the 1040 needs to match with which line on Schedule 8812?

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On Form 1040, look at Line 19 (Nonrefundable Child Tax Credit or Credit for Other Dependents). That amount needs to match exactly with the amount you calculated on Schedule 8812, Part I, Line 15. The error occurs when these amounts don't match but you've checked the box indicating your main home was in the US for more than half the year. Make sure you're also consistently checking the residency boxes on Schedule 8812. If you check that your main home was in the US for over half the year, but then calculate amounts as if you weren't a US resident, the system flags this inconsistency.

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After struggling with tax forms for YEARS, I finally found something that actually helps with these confusing error messages. I used this tool called taxr.ai (https://taxr.ai) last month when I got a similar error on my Schedule 8812. It literally saved me hours of frustration! You just upload a screenshot of your error message or tax form, and it explains in plain English what's wrong and how to fix it. For my Schedule 8812 issue, it pointed out exactly which boxes weren't matching up properly. The explanation was way clearer than anything on the IRS website.

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Does it work for all tax forms or just specific ones? I've been getting weird errors with Schedule C too and wondering if this would help with that.

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Sounds interesting but is it secure? I'm always nervous about uploading my tax documents to random websites. How do you know they're not storing your information?

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It works with pretty much all IRS forms from what I can tell. I've used it for Schedule C errors too, and it was equally helpful at decoding those cryptic error messages and pointing out exactly what needed to be fixed. Regarding security, they use bank-level encryption and don't store your documents after analysis. There's actually an explanation of their security measures on their site. I was hesitant too at first, but I only uploaded the error message screenshot anyway, which doesn't contain sensitive personal info. They also have an option to manually type in the error message if you're worried about uploading images.

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If you're still stuck with that Schedule 8812 error and need help from an actual IRS agent (which honestly might be your best bet at this point), try using Claimyr (https://claimyr.com). I was getting nowhere with these Free Fillable Form errors last month and was ready to throw my laptop out the window. I tried calling the IRS directly but kept getting the "due to high call volume" message for days. Then I found Claimyr which basically holds your place in the IRS phone queue and calls you back when an agent is available. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c When I finally got through to an IRS agent, they walked me through fixing my Schedule 8812 issue in about 5 minutes. Turned out I was overthinking it and just had a checkbox in the wrong place.

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How long did you have to wait for them to call you back? And did you have to pay for this service? Seems too good to be true considering how impossible it is to reach the IRS.

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This sounds sketchy af. How do you know this isn't just some scam to get your phone number? And even if they do connect you, how do you know you're actually talking to the real IRS and not some scammer pretending to be IRS?

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They called me back in about 2 hours, which was amazing considering I had tried calling directly for three days with no luck. They don't actually talk to the IRS for you - they just hold your place in line and then connect you directly with the official IRS phone line when an agent is available. The service is legitimate - they're just solving the problem of having to sit on hold for hours. You still talk directly with actual IRS agents through the official IRS phone number. I was skeptical too, but when I got connected, the agent verified they were with the IRS and even referenced my previous calls to them, so I knew it was legit.

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Ok, I need to apologize for calling Claimyr sketchy in my earlier comment. I was super skeptical but decided to try it yesterday out of desperation with my own tax issue. IT ACTUALLY WORKS. I got a call back in about 90 minutes and was connected directly to an IRS agent who helped me fix my Schedule 8812 issue. The agent confirmed they were with the IRS and had access to my previous filing attempts. Turns out I had checked the residency box but then entered amounts in fields that contradicted that selection. For anyone else dealing with these cryptic Free Fillable Forms errors - talking to an actual human at the IRS is seriously the fastest way to resolve them. They deal with these specific error codes all day and can spot the problem immediately.

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Have you tried using a different tax software instead of Free Fillable Forms? I used to get these weird technical errors all the time with FFF, then switched to TurboTax and never saw them again. The paid software has better error detection that explains things in normal language instead of these cryptic IRS business rule codes.

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I considered using TurboTax but was trying to avoid the fee since my taxes are pretty straightforward except for this child tax credit stuff. Do you think it's worth paying for if Free Fillable Forms keeps giving me this error? Does TurboTax handle Schedule 8812 better?

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Absolutely worth paying for TurboTax if you're stuck. They handle Schedule 8812 much better and have built-in error checking that prevents these kinds of mismatches from happening in the first place. It walks you through each step with explanations in plain English instead of technical IRS terminology. TurboTax also keeps track of the connections between different forms automatically, so you won't get errors about amounts not matching because it calculates and transfers the numbers for you. The deluxe version isn't too expensive and will save you hours of frustration, especially with child tax credit calculations which got more complicated in recent years.

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For what it's worth, I had this exact same error last year. The problem was that I checked the box saying my main home was in the US for more than half the year, but then I incorrectly filled out Part I-B instead of Part I-A on Schedule 8812. Double check which part of Schedule 8812 you're completing. If you checked the US residency box, you should be filling out Part I-A, not Part I-B. The error happens when there's a mismatch between your residency selection and which calculation section you complete.

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This is actually really helpful! I just checked my form and I think this is exactly what I did wrong too. I checked the US residency box but then filled out the wrong section below it.

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I had the exact same IND-460 error with Schedule 8812 last month and it drove me crazy! After hours of troubleshooting, I found the issue was in the calculation flow between forms. Here's what fixed it for me: Go to your Form 1040 Line 19 and write down that exact amount. Then go to Schedule 8812 and make sure you're using the correct worksheet (Part I-A if you're a US resident, Part I-B if not). The amount that flows to Line 15 on Schedule 8812 MUST match Line 19 on your 1040 exactly. The error happens because Free Fillable Forms doesn't automatically sync these amounts like paid software does. You have to manually ensure they match. Also double-check that you haven't accidentally entered the same child in multiple places or mixed up refundable vs non-refundable credit amounts. Once I made sure these numbers were identical and consistent with my residency status, the error disappeared and I could finally e-file!

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