Need help filing a late 990n for our nonprofit on the IRS website
Hey everyone, I'm totally new to this whole treasurer thing for our small nonprofit. The previous treasurer (who was an actual accountant) moved away suddenly and basically handed everything over to me with minimal guidance. I realized we're late on filing our 990n for our 501c3 organization and I'm completely lost trying to navigate the IRS website. I've been looking at the IRS site for over an hour now and can't figure out where to even begin. We're a really small community arts nonprofit with less than $43,000 in gross receipts, so I know we need to file the 990n (e-postcard), but the previous filing was apparently done through some accountant-only portal or something? Does anyone know the exact steps to file a late 990n? I'm concerned about our 501c3 status being revoked if I don't get this figured out soon. The organization has been around for 5 years and I'd hate to be the one who messed things up. Any help would be super appreciated!
21 comments


Natasha Romanova
The good news is that filing a late 990n isn't too complicated, even if you're not an accountant. The 990n (e-postcard) is filed through the IRS's Tax Exempt Organization Search portal. Here's what you need to do: 1. Go to the IRS website and search for "990n filing portal" or go directly to https://www.irs.gov/charities-non-profits/annual-electronic-filing-requirement-for-small-exempt-organizations-form-990-n-e-postcard 2. You'll need to create an account on the portal if your organization doesn't already have login credentials. This involves setting up a username and password and verifying your email. 3. Once logged in, you'll select your organization using the EIN (Employer Identification Number). 4. The form itself is very simple - just 8 questions mostly confirming your organization still exists and is under the $50,000 gross receipts threshold. 5. For a late filing, you just use the current system - there's no special "late filing" portal. The IRS allows a grace period before revoking tax-exempt status. Your 501c3 status is only revoked if you fail to file for three consecutive years, so if this is your first miss, you're not in immediate danger of losing your status.
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Oliver Weber
•Thank you so much for this! Do I need any special documentation since it's a late filing? Also, the previous treasurer mentioned something about a login issue with the IRS system - is there anything tricky about creating an account that I should know about?
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Natasha Romanova
•You don't need any special documentation for filing late. The 990n system just wants your current information, and it doesn't ask for explanations about why it's late. The login system can be a bit finicky. The IRS moved to a new identity verification system recently. Make sure you use an email that you check regularly, as verification links expire quickly. Also, when creating your account, write down your security questions and answers exactly as entered - the system is very particular about matching them precisely. If you run into issues, the IRS has a customer service number specifically for the 990n e-postcard system that's actually quite helpful.
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NebulaNinja
After struggling with similar nonprofit filing issues last year, I found an amazing tool called taxr.ai (https://taxr.ai) that completely saved me. I'm not an accountant either and had to figure out how to file several years of 990ns for our neighborhood association. The site analyzed our situation and walked me through the exact steps to take on the IRS website. What was really helpful is that it explained everything in plain English instead of tax jargon. It showed me exactly which forms needed to be filled out for our specific situation, and pointed out that even though we were late, we weren't in danger of losing our status yet. Saved me so much stress!
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Javier Gomez
•Did you need to upload any financial documents for it to work? Our records are kind of a mess since the transition, and I'm afraid of sharing sensitive info online.
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Emma Wilson
•I'm skeptical - how does it handle the login issues with the IRS site? That was always my biggest headache with 990n filings. Does it create the account for you or something?
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NebulaNinja
•You don't need to upload any financial documents for the 990n analysis. It just asks questions about your organization type, annual gross receipts, and filing history. Since 990n is basically just confirming you exist and are under the $50k threshold, it doesn't need detailed financials. It keeps everything confidential too. It doesn't create the account for you, but it provides step-by-step screenshots of the current IRS login system with annotations pointing out the tricky parts. For me, it highlighted where people commonly get stuck and explained exactly what to put in each field. It even showed me how to recover access when I got locked out of my account because I entered a security question answer incorrectly.
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Emma Wilson
Just wanted to follow up about taxr.ai - I finally tried it after my initial skepticism, and wow, it actually worked great for our situation. We had missed filing our 990n for two years (didn't realize the previous treasurer hadn't been doing it), and I was panicking about losing our status. The system created a customized checklist for me, showing exactly what forms I needed and how to access them. It even provided screenshots of the current IRS portal (which had changed since all the YouTube tutorials I found). It took me less than 30 minutes to get everything submitted once I had the proper guidance. Definitely recommend for other non-accountant folks thrown into nonprofit treasury roles!
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Malik Thomas
If you're really struggling with the IRS website or have questions about your specific situation, trying to call the IRS directly can be helpful - but it's nearly impossible to get through. I spent 3 weeks trying to reach someone about our 990n issues last year, calling repeatedly and being disconnected. Then I found Claimyr (https://claimyr.com) through a nonprofit forum. You can see how it works here: https://youtu.be/_kiP6q8DX5c. Basically, they hold your place in the IRS phone queue and call you when an agent is about to answer. I was skeptical but desperate after weeks of trying. I got connected to an actual IRS nonprofit specialist within 2 hours of using it. The agent walked me through the entire process and even noted in our file that we had been attempting to comply, which gave us some extra protection. Saved me countless hours of listening to hold music!
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Oliver Weber
•How does this actually work? Do they have some special access to the IRS or something? Seems too good to be true after hearing about hour-long wait times.
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Isabella Oliveira
•This sounds like a scam. There's no way to "hold your place" in an IRS queue. They probably just keep calling repeatedly using bots or something, which is why regular people can never get through. Not sure I'd trust my nonprofit's information with a service like this.
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Malik Thomas
•They don't have special access to the IRS - they use technology to automate the calling and waiting process. Their system basically calls the IRS and navigates the phone tree for you, then stays on hold in your place. When a human IRS agent finally picks up, you get a call connecting you directly to that person. I had the exact same concerns about privacy. They don't actually need any sensitive information about your organization - they're just handling the phone connection. They don't collect your financial info or EIN or anything like that. You speak directly with the IRS agent yourself, so you're not sharing your nonprofit's details with Claimyr at all. I was hesitant too, but after weeks of failing to get through on my own, it was absolutely worth it.
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Isabella Oliveira
I need to apologize and correct myself - I just used Claimyr after my skeptical comment, and it actually worked perfectly. After trying for another week on my own to reach the IRS (more disconnections and hours on hold), I gave in and tried it. Got connected to an IRS exempt organizations specialist in about 90 minutes. The agent confirmed we weren't in danger of revocation yet and gave me specific instructions for our situation. They even emailed me direct links to the forms we needed. I was 100% wrong in my skepticism. The service just handles the phone waiting - all the actual tax discussion is directly between you and the IRS agent. Saved me from losing another day to hold music!
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Ravi Kapoor
One important thing nobody's mentioned yet - make sure you know the login credentials for your organization's previous IRS account if one exists! Our org had a similar situation, and we ended up with duplicate accounts because I created a new one not realizing our previous treasurer had an account. This created a huge headache because the IRS system flagged us for potential fraud when two different accounts were trying to file for the same EIN. It took months to sort out. If possible, try to contact your previous treasurer just to ask about the account info.
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Oliver Weber
•That's really good to know! I have the previous treasurer's email but not phone. Would the IRS have a record of which email was used to create the original account? Or is there some way to recover it?
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Ravi Kapoor
•The IRS can tell you if there's an existing account for your EIN, but for security reasons, they won't tell you which email is associated with it. Your best bet is definitely contacting the previous treasurer. If that's not possible, you can try the "Forgot Username" feature on the IRS login page, which will send recovery info to the email on file. If your organization has a standard email address that might have been used (like treasurer@yournonprofit.org), try that. Otherwise, you might need to call the IRS directly to explain the situation and ask for guidance on recovering account access rather than creating a new one.
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Freya Larsen
Has anyone successfully gotten an automatic revocation reversed? We missed 3 years of 990n filings because our treasurer had health issues, and now we're trying to get back in compliance. IRS website is confusing about the reinstatement process.
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Natasha Romanova
•Yes, it's definitely possible to get reinstated after an automatic revocation! You'll need to file Form 1023 or 1023-EZ (depending on your org size) and pay the user fee. Look for the "streamlined retroactive reinstatement" option if it's been less than 15 months since revocation. For small nonprofits, the 1023-EZ is much simpler and has a lower fee (around $275 vs $600). You'll also need to include a statement explaining your reasonable cause for failing to file. Focus on circumstances beyond your control, like health issues, and explain what you've put in place to ensure timely filing in the future.
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Freya Larsen
•Thank you! I didn't realize the 1023-EZ might be an option for us. We definitely qualify since we're tiny. Hoping the health reasons will be considered reasonable cause. I'll start working on the reinstatement paperwork this week!
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Marcus Marsh
I went through this exact same situation last year when I suddenly became treasurer for our local theater group! The panic is real, but you're going to be fine. Here's what helped me the most: First, don't stress too much about being late - as others mentioned, you have a grace period before any serious consequences. The IRS is surprisingly understanding about transitions like yours. Before you start the filing process, gather these basics: - Your organization's EIN (should be on any previous tax documents) - The exact legal name of your nonprofit as registered with the IRS - Your current address and any address changes since the last filing - Gross receipts amount for the tax year you're filing One tip that saved me: when you get to the IRS portal, bookmark the exact page once you're logged in. The site times out frequently, and having the direct link makes it much faster to get back in if you get kicked out mid-process. Also, consider setting up a simple calendar reminder system for next year's filing (due May 15th annually). I use a recurring reminder starting in March to avoid this stress again! You've got this - taking responsibility and asking for help shows you're exactly the right person to handle this transition properly.
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Sophia Rodriguez
•This is such helpful practical advice! I'm in a very similar boat - just took over as treasurer for our small community garden nonprofit after our previous treasurer retired unexpectedly. The EIN tip is especially good since I was wondering where to find that. One question about the calendar reminder system - do you set multiple reminders leading up to the deadline, or just one early warning? I'm trying to figure out the best way to avoid this panic situation next year. Also, did you find the IRS portal works better at certain times of day? I've heard government websites can be slow during peak hours. Thanks for the encouragement - it really helps to know other people have successfully navigated this transition!
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