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Keisha Jackson

Help figuring out my wife's AGI from last year to continue filing on TurboTax?

I'm literally stuck mid-way through our tax filing and going crazy. TurboTax is demanding my wife's AGI from last year and I'm completely lost. I've tried accessing her IRS transcripts online but the system keeps rejecting my verification attempts (something about her phone not matching their records?). We filed jointly last year but used H&R Block then switched to TurboTax this year. I have my own AGI from my records but her documentation is missing after our move last summer. The tax paperwork box apparently got put in storage and who knows when we'll find it. I remember her income was around $52,000 from her teaching job plus some tutoring side gigs, but I don't know what deductions or adjustments might have applied to calculate the final AGI. Does anyone know how I can figure this out without having to mail in our return? We're expecting a decent refund and really don't want to wait months for a paper filing to process.

Paolo Moretti

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The AGI (Adjusted Gross Income) is basically your total income minus certain adjustments like student loan interest, HSA contributions, or retirement contributions. If you filed jointly last year, you actually need the AGI from your joint return, not just your wife's income. Check your tax return from last year (Form 1040) - the AGI appears on Line 11. If you used H&R Block last year, you might be able to log into your online account there to access your previous return. If you can't access your H&R Block account, another option is to call the IRS directly at 800-908-9946 to request a tax transcript. They can mail it to your address on record, though this will take 5-10 business days.

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Amina Diop

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I'm in a similar situation but with my ex-husband's AGI. Will TurboTax let me enter $0 if I genuinely can't get last year's number? I heard there's some sort of override option?

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Paolo Moretti

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Yes, TurboTax does have an option if you can't access your prior year AGI. You can enter $0 as your prior year AGI if you filed last year but can't access the number. This acts as an override in the system. If you're e-filing and it's your first time, you might need to enter 0 as your prior-year AGI. If you didn't file a tax return last year at all, you should also enter 0.

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Oliver Weber

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I went through this exact headache last month! After struggling for days trying to get my wife's AGI from last year, I found this AI tool called taxr.ai (https://taxr.ai) that actually helped me figure it out. I uploaded our W-2s and some tax docs I could find, and it analyzed everything and gave me a really good estimate of what our AGI likely was. What I really liked was that it explained all the calculations so I understood where the number came from - it factored in standard deductions and all that technical stuff I always forget about. Ended up being just what I needed to get past that TurboTax roadblock.

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Does it actually work with previous year returns or just current year stuff? I'm in the same boat but need my 2023 AGI for filing my 2024 taxes.

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NebulaNinja

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I'm curious - how accurate was the estimate? Did you eventually find your actual AGI to compare it with? I'm worried about submitting the wrong number and getting my return rejected.

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Oliver Weber

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It works with any tax year! It analyzes the documents based on the year on the forms, so it handled my 2023 docs just fine to help with my 2024 filing. The estimate was surprisingly accurate. I eventually found our tax summary from H&R Block buried in my email and the number was off by only about $120 on a $78,000 AGI. The IRS accepted my return without any issues. The tool factors in standard deductions and common adjustments, so unless you had really unusual tax situations, it gets pretty close.

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Just wanted to follow up about taxr.ai that was mentioned earlier. I was skeptical but desperate after spending hours on hold with the IRS trying to get my transcript, so I gave it a try. Uploaded my W-2 and 1099 from last year that I found in my email, and it calculated what my AGI would have been. Used that number in TurboTax and my return was accepted yesterday! Saved me from having to file by paper which would have delayed my refund by months. The analysis breakdown was actually educational - showed me exactly how AGI is calculated from gross income with all the adjustments. Going to keep better records this year for sure.

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Javier Gomez

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If you're still struggling with getting through to the IRS for a transcript (those phone lines are IMPOSSIBLE), you might want to try Claimyr (https://claimyr.com). I found it after my 9th attempt waiting on hold with the IRS for literally hours. They somehow get you connected with an actual IRS agent without the ridiculous wait. I was super skeptical, but you can see how it works here: https://youtu.be/_kiP6q8DX5c I used it last week when I needed my transcript for a mortgage application, and I was talking to a real IRS person in about 15 minutes instead of waiting for hours or getting disconnected. The agent pulled up my transcript info right on the call.

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Emma Wilson

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How does this actually work? Seems kinda sketchy that they can somehow bypass the IRS phone system when millions of people can't get through.

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Malik Thomas

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I call BS on this. Nothing can get you past the IRS phone tree. I've tried calling at all hours for weeks. If this actually worked, everyone would be using it and the system would be jammed again.

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Javier Gomez

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It's not bypassing anything sketchy. They use an automated system that navigates the IRS phone menu and waits on hold for you. When an agent picks up, you get a call connecting you. Totally legitimate - they're just handling the hold time so you don't have to sit there for hours. They're transparent about how it works - it's basically a robocaller that waits in the queue and then connects you. Nothing magical, just technological. The IRS actually knows these services exist and they're completely legal since you're still going through the normal channels, just with automation handling the wait.

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Malik Thomas

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I feel like an idiot for my skeptical comment earlier about Claimyr. After another failed 1.5 hour hold with the IRS that ended with a disconnection, I broke down and tried it yesterday. Got connected to an IRS agent in about 25 minutes. The agent pulled up both my and my wife's tax transcripts and gave me the AGI over the phone. Filed my taxes last night and they've already been accepted. I've never been happier to admit I was wrong about something. If you need your AGI and can't get your transcripts online, this is definitely worth trying instead of waiting weeks for a mailed transcript.

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Have you checked if you saved a PDF copy of last year's return on your computer? I always save digital copies in a tax folder and it's saved me so many times. Might be worth searching your files for "H&R Block" or "tax return 2023" or whatever year you need.

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I've torn apart every folder on both our laptops looking for it! I'm usually super organized but between the move and my wife's laptop dying (we recovered the files but they're a mess), I can't find the tax folder anywhere. Checked my email too for any confirmation from H&R Block but nothing with the actual return attached. Should have printed it...lesson learned for sure.

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That's rough, moving definitely creates chaos with important documents. For future reference, I started using a digital storage system where I immediately upload tax documents to a secure cloud folder as soon as I receive them. For your current problem, if you used H&R Block online last year, try calling their customer service. Sometimes they can help you access previous returns even if you don't have your login info. Worth a shot before going the IRS route which will take longer.

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Ravi Kapoor

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Has anybody used the "Get Transcript" feature on IRS.gov? I know OP mentioned they couldn't verify online, but for anyone else reading - it worked great for me. Just needed to answer some identity verification questions about my credit history, and I was able to download all my transcripts right away.

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Freya Larsen

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The verification is the problem for many people. It often requires a credit card, loan account, or mobile phone that matches exactly what's in their system. I couldn't get in because my phone is on my partner's family plan, not in my name. Super frustrating!

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