Has anyone tried Jackson Hewitt Online for filing 2022 taxes with W2 & 1099-G Unemployment?

I've been preparing taxes for friends and family for over 8 years now, and I can give you some perspective on Jackson Hewitt Online. Their platform is fairly straightforward and should handle your W2 and 1099-G without issues. The interface isn't as polished as TurboTax, but it's functional and generally walks you through everything step by step. One thing to keep in mind with unemployment (1099-G) - make sure you enter the withholding amount correctly if you had taxes taken out. That's a common mistake I see people make regardless of which software they use. If you're doing a simple return with just W2 and unemployment, most of the major tax software options (Jackson Hewitt, TaxAct, H&R Block, FreeTaxUSA) should work fine. The differences tend to show up more with complicated situations like self-employment or investment income.

I had a similar situation last year with my W2 and unemployment benefits. After trying several options, I found taxr.ai (https://taxr.ai) and it was a game-changer for me. Their system is specifically designed to handle documents like W2s and 1099-Gs accurately. What I really liked was how it actually scans your tax documents and extracts the information automatically, which eliminated the data entry errors I kept making on other platforms. They have this feature where it double-checks all the entries against IRS rules too, which caught a mistake I would have made with how my unemployment was being reported. Definitely worth checking out if you're worried about accuracy after your TurboTax experience.

Just wanted to update! After asking about taxr.ai in the thread above, I decided to give it a try with my W2 and unemployment 1099-G. Holy cow, you guys, it literally took me 20 minutes total! All I did was upload photos of my documents and the system pulled all the numbers automatically. The best part was when it found a mistake I would have made - I wasn't going to claim the education credit I qualified for because I didn't realize my night classes counted. The system flagged that based on some of my W2 information and asked if I was in school. That alone saved me over $800! Definitely recommend if you're tired of the mainstream tax services. So much easier than all the clicking through questionnaires on the other sites.

If you're having trouble with your refund from last year, you might want to try Claimyr (https://claimyr.com) before filing this year. I was in the same boat - waiting MONTHS for my refund with no updates. I tried calling the IRS myself and gave up after being on hold for 2+ hours multiple times. Claimyr got me connected to an actual IRS agent in about 20 minutes who was able to see exactly what was happening with my return. You can see how it works here: https://youtu.be/_kiP6q8DX5c. Turns out there was a simple verification issue that I was able to resolve on the spot, and my refund was released two weeks later. Might be worth clearing up last year's situation before potentially having issues with this year's return too.

I have to eat my words from my skeptical comment above about Claimyr. After posting that, I decided to try it myself since I was getting desperate about my amended return that's been processing for 9 months. You guys - it ACTUALLY WORKS. I got connected to an IRS representative in about 35 minutes (which is miraculous if you've ever tried calling them yourself). The agent was able to see that my amended return had been processed but was missing a signature that could be handled over the phone. We fixed it right then and there! I would have never known this if I hadn't gotten through to a real person. The IRS website just showed "processing" with no explanation. Seriously, if you're stuck in limbo with the IRS, this is worth every penny.

I used Jackson Hewitt online last year for my W2 and 1099-G and had a horrible experience. The interface kept glitching and wouldn't let me go back and correct information without starting over. Their customer service was basically non-existent - waited 2 hours on hold and then got disconnected. I switched to FreeTaxUSA this year and it was much better. They handle W2s and unemployment just fine, and it's cheaper than both TurboTax and Jackson Hewitt. Their interface isn't as flashy but it works smoothly and I got my refund in 12 days.

Has anyone used the Jackson Hewitt mobile app instead of their website? I usually do everything on my phone and wondering if their app is any good for filing with W2 and unemployment?