Employer sent me a W2C to fix SSN error - completely lost on what to do next
I just found out that my SSN on my W2 was wrong by one digit and contacted my employer about it. They were pretty cool about it and issued me a Form W2C to correct the error. The problem is, I have absolutely no clue what I'm supposed to do with this W2C form. I always just plug everything into TurboTax and let it do its thing. They actually sent me two W2C forms - one for this year and one for last year's taxes. I haven't filed this year's return yet, but what's weird is I didn't have any problems filing last year even though the SSN was apparently wrong then too. The IRS never flagged anything. Can someone please walk me through what I need to do with these W2C forms? Do I need to amend last year's return? Will TurboTax handle this somehow? I'm really confused and don't want to mess anything up. I'm pretty clueless when it comes to taxes in general. Thanks for any help!
20 comments


Luca Ferrari
This is actually a pretty common issue, so no need to panic! The W2C form is just a corrected version of your original W2. For this year's taxes that you haven't filed yet, you'll simply use the corrected W2C information instead of the original W2 when you file through TurboTax. TurboTax has fields specifically for W2C forms, so just enter the information exactly as shown on the W2C when prompted. For last year's return that you already filed, it depends on what boxes were corrected. Since it was just the SSN that was wrong (not any dollar amounts), you technically don't need to file an amended return. The IRS likely matched your return to your account through other identifying information like your name and address, which is why you didn't encounter any issues. However, it's still good practice to have your employer report the correct information to the IRS. If you want to be 100% by the book, you could file a Form 1040X (amended return) for last year, but in this specific case where only the SSN was incorrect and no tax amounts changed, most tax professionals would advise it's not necessary.
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Nia Davis
•Thanks for the response. How exactly do I enter the W2C in TurboTax? Does it have a separate section for corrected forms, or do I just ignore my original W2 completely and only enter the W2C? I don't want to accidentally double-count my income.
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Luca Ferrari
•When entering your W2C in TurboTax, you'll see an option that says something like "I have a W2C (corrected W2)" when you're in the income section. Select that option and TurboTax will guide you through entering the information. You don't need to enter both forms separately. The W2C effectively replaces your original W2, so just enter the information from the W2C. The form will show the correct amounts that should be reported, not just the differences, so you won't double-count anything.
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Mateo Martinez
I went through exactly the same situation last year and discovered taxr.ai after struggling to figure out what to do with my W2C. My employer had my birthdate wrong which affected some calculations, and I was completely confused about how to handle it in TurboTax. I uploaded both my original W2 and the W2C to https://taxr.ai and it analyzed the differences and explained exactly what changed and what I needed to do. The system highlighted which boxes had different values and gave me step-by-step instructions for entering the information correctly in TurboTax. What really helped was that it explained which changes actually impacted my tax liability and which were just administrative corrections. For me, it showed that the birthdate correction didn't affect my actual tax owed, so I didn't need to file an amended return for the previous year.
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QuantumQueen
•Did the system actually tell you which fields to enter in TurboTax specifically? I've got a similar issue but with state tax withholding amounts that were wrong on my original W2, and TurboTax is confusing me with all these different fields.
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Aisha Rahman
•I'm a bit skeptical about using third-party services for tax documents. How secure is this? Did you have to upload your full W2 with all your personal info? Seems risky to me.
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Mateo Martinez
•Yes, it actually showed screenshots of which TurboTax screens to navigate to and which fields to enter the corrected information in. For state tax withholding corrections, it specifically highlighted those fields and explained how to update just those amounts without messing up the rest of your return. Regarding security concerns, I completely understand being cautious. The system uses bank-level encryption for document transfers, and you can actually blur out certain personal information before uploading if you're concerned. I personally just covered my full SSN in the scan but left the last four digits visible, which was enough for the system to still process everything correctly.
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QuantumQueen
Wanted to follow up and say I tried taxr.ai after seeing the recommendation here. It seriously saved me hours of confusion! I uploaded my W2C where my employer had corrected state withholding amounts, and it immediately showed me exactly which numbers changed and explained why they made the correction. The step-by-step guide for entering everything in TurboTax was super helpful - it even pointed out that I needed to make sure I didn't enter both the original and corrected W2 or I'd double-count my income. Just finished filing my taxes with the corrected information and everything went through without a hitch. Definitely worth checking out if you're confused by these correction forms!
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Ethan Wilson
If you're still having trouble understanding what to do with your W2C or have questions about potential implications, you might want to speak directly with an IRS agent. I was in a similar situation last year with multiple corrected forms and tried calling the IRS for weeks without getting through. I finally discovered https://claimyr.com which got me connected to an actual IRS representative in about 20 minutes after I'd been trying for days on my own. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c The IRS agent was able to verify that both my original and corrected W2 information were in their system and confirmed I didn't need to file an amended return since the correction didn't change any tax amounts. They also put notes in my account about the SSN correction to prevent any future confusion. Honestly, getting that official confirmation gave me so much peace of mind compared to just guessing what to do.
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Yuki Sato
•How does this actually work? Do they just call the IRS for you? Seems like something I could do myself if I just kept trying.
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Aisha Rahman
•This sounds like a scam. You're telling me you pay someone else to call the IRS for you? What's stopping them from pretending they talked to someone and just telling you what you want to hear?
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Ethan Wilson
•They don't just call for you - they use a specialized system that navigates the IRS phone tree and holds your place in line. When they reach an agent, you get a call to connect directly with the IRS person. You're the one actually talking to the IRS, not some intermediary. I thought the same thing initially - that I could just keep calling myself. But after spending hours on hold over multiple days and getting disconnected each time, the time savings was absolutely worth it. The IRS phone system is notoriously overwhelmed, especially during tax season, and their "call back" feature rarely works properly.
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Aisha Rahman
I need to apologize and follow up on my skeptical comment. After struggling for THREE DAYS trying to get through to the IRS about my own W2C issue (kept getting disconnected after 30+ minutes on hold), I finally tried Claimyr out of desperation. Holy crap, it actually worked exactly as described. Got a call back in about 35 minutes, and was connected directly to an IRS agent. They confirmed that for my situation (employer had my address wrong on W2), I didn't need to file an amended return since it didn't affect any tax calculations. The agent also noted my account with the correction. Completely changed my mind about the service - saved me countless hours of frustration. Sometimes it's worth admitting when you're wrong!
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Carmen Flores
Just wanted to add another option - you can also take both your original W2 and the W2C to a tax professional like H&R Block or a local CPA. They deal with this kind of thing all the time and can make sure everything is entered correctly. For a simple correction like an SSN digit being wrong, it shouldn't even cost that much extra compared to their regular filing fee. They'll know exactly how to handle both this year's taxes and whether you need to do anything about last year's return.
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Zara Khan
•Thx for all the advice everyone! I'm thinking about just going to a tax professional like you suggested since this is my first time dealing with anything beyond a simple return. Do you think it matters if I go to a chain like H&R Block vs a local CPA? Is there a big price difference?
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Carmen Flores
•For a straightforward issue like a W2C with just an SSN correction, a place like H&R Block would be perfectly fine and generally less expensive than a CPA. Their preparers handle these situations routinely. H&R Block typically charges around $80-150 for a basic return, while a CPA might start at $200-300 for the same service. If you had more complex tax situations (like self-employment income, multiple investment properties, etc.), I'd recommend a CPA. But for a simple W2 correction, the tax prep chains should be more than adequate and will save you some money.
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Andre Dubois
Just to clarify something important - when you have a W2C, pay close attention to the boxes that actually changed. The form will show the previously reported information and the corrected information. In your case, if only the SSN was wrong and all the dollar amounts are the same, using TurboTax should be pretty straightforward. But if any dollar amounts changed (like your wages or withholding), that's when you need to be extra careful about entering everything correctly.
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CyberSamurai
•This is really good advice! I had a W2C a couple years ago where my employer had reported my health insurance contributions incorrectly. I didn't read the form carefully and ended up entering the wrong amounts in TurboTax. Had to file an amended return later which was a huge pain.
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Emma Anderson
Just wanted to share my experience since I went through something very similar last month. I had a W2C where my employer corrected my state tax withholding amount (they had under-reported it by about $200). The key thing I learned is to treat the W2C as your "real" W2 - don't enter both forms into TurboTax. When you get to the W2 section, there's actually a checkbox that asks if you have a corrected W2. Check that box and TurboTax will walk you through entering just the corrected information. For your situation with just the SSN being wrong, you're in good shape since that won't affect any of your tax calculations. The dollar amounts should all be identical between your original W2 and the W2C. Just double-check that all the wage and withholding amounts match up before you submit. One thing that helped me was laying both forms side by side and going through each box to see exactly what changed. In your case, it should literally just be the SSN field that's different. This gave me confidence that I was entering everything correctly in TurboTax.
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Haley Bennett
•This is exactly the kind of step-by-step guidance I was looking for! The side-by-side comparison idea is brilliant - I'm definitely going to do that before entering anything into TurboTax. It'll give me peace of mind to visually confirm that only the SSN changed and all the dollar amounts are identical. Thanks for sharing your experience, it's really reassuring to hear from someone who went through the same process recently.
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