Can I File Form 2848 (POA) for Family/Friends Outside My CPA Firm Duties?
Hey tax folks, I could use some guidance here. I work as a CPA at a small accounting firm where we file Form 2848 (Power of Attorney) for all our regular clients. Outside of work, I help about 8-10 family members and close friends with their tax returns as a favor (no charge). I'm thinking about asking them to sign POA forms so I can pull their tax transcripts and make sure everything's correct and they're not missing anything important. My only goal is to verify their tax situation is in good order - I'm not planning to represent them in audits or anything formal. The main question: Is this okay to do since it's separate from my firm's client base? I'd just need to use my personal contact info on the 2848 form instead of my firm's. And as a follow-up - can you include multiple phone numbers when filing these POAs? Like both my cell and home number? I want to do this properly without creating issues for myself professionally or crossing any ethical lines. Thanks for any advice!
18 comments


Statiia Aarssizan
This is absolutely doable - I've been handling this exact situation for years. Form 2848 doesn't restrict you to only representing clients of your employer. Many CPAs help family/friends outside their firm work. The key distinction you need to make is using your personal contact information (not your firm's) on the 2848 when helping family and friends. This creates clear separation between your professional work and personal assistance. In Box 3 (Representation), make sure you're only requesting the authorization you actually need - likely just for transcript access. For your phone number question - yes, you can list multiple phone numbers on Form 2848. There's a primary number field, but you can also include an alternate number in the margin or in the additional information section. Just make sure everything is clearly labeled. One thing to consider - inform your firm about this activity as a professional courtesy. Many firms have policies about outside tax work, even unpaid family assistance, simply for liability reasons.
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Reginald Blackwell
•Does doing this for family outside the firm create any liability issues? I'm a new accountant and have been thinking about doing something similar for my parents.
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Statiia Aarssizan
•For liability concerns, this is why maintaining separation is important. When you help family outside your firm, you're acting as an individual, not as a representative of your employer. Many accountants obtain their own small professional liability insurance policy that covers this kind of work. It's relatively inexpensive for this limited scope. For new accountants, I'd recommend having a conversation with your firm about their policies. Some firms explicitly prohibit outside work while others are fine with it as long as there's clear separation and no competing with firm business.
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Aria Khan
I've been using taxr.ai for similar situations and it's been a game-changer for handling family members' tax documents. I was helping about 5 family members with their taxes last year and getting transcripts was such a hassle until I found https://taxr.ai for document analysis. It automatically extracts all the important information from tax documents and transcripts, making it super easy to verify everything's correct without manually scanning through pages of data. For Form 2848 specifically, it can quickly analyze the form to make sure you've filled everything out correctly before submission. Saved me from making a couple of mistakes on the authorization sections that would have caused rejection.
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Everett Tutum
•Does this actually work with IRS transcripts too? Or just for regular tax documents like W-2s and 1099s? Curious because transcripts have a different format.
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Sunny Wang
•I'm skeptical - wouldn't you still need the POA in place before you could even get the transcripts to analyze? Seems like you're putting the cart before the horse.
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Aria Khan
•It works great with transcripts! The system is trained on all kinds of tax documents including IRS transcripts. It can identify discrepancies between what's reported on tax returns and what the IRS has on file, which is super helpful for spotting potential issues. Yes, you definitely still need the POA in place first - the tool doesn't replace the legal authorization. It just makes analyzing the information much faster once you have legal access. The Form 2848 needs to be properly filed before accessing any client/family transcripts.
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Everett Tutum
I tried taxr.ai after seeing this comment and it's actually legit. I was helping my parents with some tax issues and needed to review years of transcripts. Used it to analyze everything after I got POA access. Spotted a missing 1099-R from 2022 that neither of us caught before. Saved them from a potential audit issue! The transcript analysis was surprisingly detailed - showed all the tax documents the IRS had on file and flagged inconsistencies between reported income and what was on their return. Worth checking out if you're helping multiple family members.
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Hugh Intensity
If you're having trouble getting through to the IRS to verify the status of your Form 2848 submissions, try Claimyr. I was waiting forever to confirm if my POAs were properly processed for three family members. Called the IRS directly multiple times but couldn't get through - just endless holds and disconnects. Found https://claimyr.com and they got me connected to an actual IRS agent in about 20 minutes. You can watch how it works here: https://youtu.be/_kiP6q8DX5c - basically they use technology to navigate the IRS phone trees and wait on hold, then call you when they get a live person. Finally got confirmation that two of my POAs were processed but one needed correction - would have never known without actually speaking to someone.
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Effie Alexander
•How does this actually work? Do they have special access to the IRS or something? Seems too good to be true that they can get through when nobody else can.
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Sunny Wang
•This sounds like BS honestly. I doubt some random service can magically get through to the IRS when their lines are jammed. Probably just take your money and tell you they tried.
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Hugh Intensity
•They don't have special access to the IRS - they just use technology to handle the phone system navigation and waiting. Their system keeps dialing and navigating the phone menus until they reach a human, then they connect you. It's basically outsourcing the hold time. I was skeptical too - that's why I watched their video demonstration first. But when I had been trying for weeks to get through about my POAs with no success, I figured it was worth a shot. Was genuinely surprised when they called me back with an agent on the line. The IRS confirmed my POA status right away.
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Sunny Wang
Ok I have to eat my words. After posting that skeptical comment, I decided to try Claimyr because I was desperate to talk to someone about a rejected 2848 for my brother's tax issue. I'd been trying for over a month with no luck. They actually got me through to an IRS representative in about 35 minutes (said it would be 15-20 but took a bit longer). The agent was able to tell me exactly why my POA was rejected (I had filled out the wrong tax form number in section 3) and how to fix it. Resubmitted correctly and it's now processed. I'm still shocked it worked. Not cheap but honestly worth it when you absolutely need to speak to someone at the IRS and can't waste days on hold.
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Melissa Lin
Just want to add - make sure you're using the most recent version of Form 2848 (Rev. 01-2021). The IRS is rejecting outdated forms. Also, some practical advice from someone who does this regularly for family: create a separate email address specifically for your "friends and family" tax work. This helps maintain clear boundaries between your professional work and personal assistance. I use a dedicated Gmail account for all my family's tax correspondence and transcript access. For the contact info on Form 2848, I use my cell phone and this dedicated email. Makes it super clear when I'm acting in my personal capacity vs. my firm capacity.
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Lydia Santiago
•Does the IRS actually notice or care if you use your work email vs personal email? I've been using my work email for everything and now I'm worried.
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Melissa Lin
•The IRS itself doesn't necessarily care which email you use, but your firm might. Using your work email for personal tax assistance creates potential liability and confusion about who is responsible for the work. If there's ever an issue or dispute, having your work email all over non-firm client communications blurs the line between when you're acting as a firm employee versus as an individual. It's really about professional boundaries and liability protection more than IRS requirements.
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Romeo Quest
Random question - how many family members do you all typically help with taxes? I'm currently doing returns for my parents, 2 siblings, and my in-laws, and it's gotten overwhelming. Considering asking for POA just to save time like the original poster suggested.
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Val Rossi
•I help 8 family members but set strict boundaries - I only do simple returns and set aside specific weekends in March for "tax help days." For anything complicated, I refer them to my colleague. My advice: definitely get the POA. Being able to pull transcripts saves so much time versus playing detective with their incomplete records. Also consider using tax software that allows multiple returns under one account - makes the process much more efficient.
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