$4,331 Refund Stuck with 570/971 Codes - EIC of $3,090 on Hold Since April 17

I just checked my transcript and I'm concerned about what I'm seeing. There's a 570 code dated 04-18-2023 showing "Additional account action pending" and a 971 notice dated 04-25-2023 coming. My refund includes EIC of $2,090.00 and the account balance shows -$3,331.00 but nothing is moving. Here's what my transcript shows: --- ANY MINUS SIGN SHOWN BELOW SIGNIFIES A CREDIT AMOUNT --- ACCOUNT BALANCE: -3,331.00 ACCRUED INTEREST: 0.00 AS OF: Apr. 18, 2023 ACCRUED PENALTY: 0.00 AS OF: Apr. 18, 2023 ACCOUNT BALANCE PLUS ACCRUALS (this is not a payoff amount): -3,331.00 INFORMATION FROM THE RETURN OR AS ADJUSTED: EXEMPTIONS: 03 FILING STATUS: Single ADJUSTED GROSS INCOME: 7,739.00 TAXABLE INCOME: 0.00 TAX PER RETURN: 0.00 SE TAXABLE INCOME TAXPAYER: 0.00 SE TAXABLE INCOME SPOUSE: 0.00 TOTAL SELF EMPLOYMENT TAX: 0.00 RETURN DUE DATE OR RETURN RECEIVED DATE (WHICHEVER IS LATER) Apr. 15, 2023 PROCESSING DATE Apr. 18, 2023 TRANSACTIONS CODE | EXPLANATION OF TRANSACTION | CYCLE | DATE | AMOUNT 150 | Tax return filed | 20231305 | 04-18-2023 | $0.00 76221-472-79638-3 806 | W-2 or 1099 withholding | 04-16-2023 | -$555.00 766 | Credit to your account | 04-16-2023 | -$686.00 768 | Earned income credit | 04-16-2023 | -$2,090.00 570 | Additional account action pending | 04-18-2023 | $0.00 971 | Notice issued | 04-25-2023 | $0.00 Looking at the processing dates, my return was processed on April 18, 2023 (cycle 20231305), but everything seems to be stuck. The account balance plus accruals still shows -$3,331.00 with $0.00 in accrued interest and penalties as of Apr. 18, 2023. My transcript shows withholding of $555.00 and another credit of $686.00. My AGI is only $7,739.00 with taxable income of $0.00, filing as Single with 3 exemptions. Has anyone gone through this or know what these codes mean? Really worried about why my refund isn't moving when all the credits and withholding add up to $3,331.00 ($555 withholding + $686 credit + $2,090 EIC). The transcript says "This Product Contains Sensitive Taxpayer Data" at the bottom, so I know this is official information. I'm just stuck trying to understand what the 570 and 971 codes mean and why my refund seems to be held up.

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15 comments

Lydia Santiago

•10M

The transcript shows a delayed refund situation typical of EIC verification. Your total expected refund of $4,331.00 breaks down into three components: $455.00 in withholding from W-2/1099, a $786.00 credit, and $3,090.00 in Earned Income Credit (EIC). The transaction codes tell an important story: While your return was processed on April 17, 2023 (cycle 20231305), code 570 indicates the IRS has temporarily frozen your refund for review. This is followed by a 971 code dated April 24, 2023, meaning they're sending you a notice explaining the delay. Your financial details show a very low AGI of $7,739.00 with zero taxable income, filing as Single with 3 exemptions. This combination, especially with a significant EIC claim, often triggers additional verification by the IRS. The fact that there are $0.00 penalties and interest accruals suggests this is a routine review rather than a compliance issue. The negative account balance of -$4,331.00 represents your pending refund amount, which perfectly matches the sum of your credits ($455 + $786 + $3,090). Watch your mail for the notice referenced by code 971 - it will explain what additional information, if any, the IRS needs to process your refund.

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