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I'm in the same situation - submitted my application 7 weeks ago and it's still showing "pending" with absolutely no updates or communication from DCF! It's so incredibly frustrating when you're already struggling financially and then have to deal with this completely broken system. I've called probably 40+ times and either get disconnected or stuck on hold for hours with no one picking up. Reading through everyone's experiences here has been both helpful and alarming - it's clear this is a massive systemic problem affecting tons of people right now. I'm definitely going to try that early morning office visit strategy that @Amun-Ra Azra mentioned since that seems to be the only thing that actually works for getting real answers. It's absolutely insane that we have to take time off work and camp out at government offices just to get basic information about our own applications, but at this point I'm willing to try anything. Thanks to everyone for sharing their stories and tips - knowing I'm not alone in this nightmare really helps! Hopefully we'll all get some movement on our cases soon 🙏
@Emma Johnson I feel your pain - 7 weeks is absolutely ridiculous! I m'new to this community but dealing with the same exact issue. Applied 4 weeks ago and it s'been crickets from DCF ever since. The fact that you ve'called 40+ times without getting through really shows how completely broken their phone system is right now. I m'also planning to try that early morning office visit approach that @Amun-Ra Azra shared since it seems like that s literally'the only way to get actual human contact and real answers about what s going'on with our applications. It s so'messed up that we re all'having to become detectives and waste our time camping out at government offices just to access basic help we re entitled'to. But hey, if that s what'it takes then I guess we don t have'much choice! Thanks for adding your voice to this thread - the more people who speak up about these issues, the better. Hang in there, hopefully we ll all'see some progress soon! 💪
I'm dealing with this exact same nightmare right now! Applied for benefits 5 weeks ago, uploaded all my documents, and my application is just sitting there in "pending" status with zero communication from DCF. It's so stressful when you're already struggling financially and then have to deal with this broken system on top of everything else. I've tried calling multiple times but can never get through - either the line is busy or I get stuck on hold forever. Reading through everyone's experiences here is both reassuring (I'm not going crazy, this really is a widespread problem) and terrifying (how is the system this broken?!). I'm definitely going to try that early morning office visit strategy that several people mentioned - sounds like showing up in person first thing in the morning might be the only way to actually get real answers about what's happening with our applications. It's ridiculous that we have to take time off work and camp out at government offices just to access basic help, but at this point I'm willing to try anything. Thanks everyone for sharing your stories and tips - this community support really helps when dealing with such a frustrating situation! 🙏
@Ella rollingthunder87 I totally understand your frustration! I m'new here but going through the exact same thing - applied 3 weeks ago and my status hasn t'budged from pending "either." It s'so disheartening to see how many people are stuck in this same situation right now. The early morning office visit strategy that @Amun-Ra Azra shared seems to be our best bet at this point since the phone system is completely useless. I m planning'to try it this week too - figure if I get there right when they open, maybe I can actually talk to a real person who can tell me what s going'on with my application. It s crazy'that we all have to become our own advocates and figure out these workarounds just to get basic help, but I guess that s the'reality we re dealing'with. Thanks for sharing your experience - it helps to know we re all'in this together! Hopefully we ll start'seeing some progress soon 🤞
Bruh, the benefits system is a total dumpster fire rn. I've been trying to get my claim sorted for MONTHS. Good luck, you're gonna need it 💀
I'm sorry you're going through this stress! The same thing happened to my neighbor last year. Here's what worked for her: she went to the local DCF office in person first thing in the morning with all her paperwork. Sometimes showing up in person gets faster results than calling. If you can't get there, definitely try the online account suggestion others mentioned - there might be a new appointment date already scheduled that you haven't seen yet. Also, document everything with screenshots in case you need to prove what happened. You've got this! 💪
Lucas Turner
I'm in a similar situation - been waiting about 4 weeks now and it's driving me crazy! One thing I discovered is that you can sometimes get updates by texting their automated system. I found the number buried somewhere on their website (I think it was like 67283 or something similar?). You text your case number and sometimes get a status update without having to wait on hold. It's not always helpful but at least it's something! Also, make sure you have your confirmation number from when you submitted - apparently that can help speed things up when you do get someone on the phone. This whole process is so stressful but we'll get through it! 💪
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Oliver Wagner
•Wait, there's a text system?! 🤯 I had no idea that existed - their website is such a maze I probably would never have found that. Do you remember what kind of info it gives you when you text your case number? Like does it tell you if documents are missing or just basic status stuff? And omg yes about having the confirmation number ready - I learned that the hard way after spending forever on hold just to have them tell me they couldn't help without it 🤦♀️
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Evan Kalinowski
Wow, reading through all these comments makes me feel so much less alone in this struggle! I'm currently at week 3 of waiting and was starting to panic that something was wrong with my application. @Lucas Turner that text system tip is AMAZING - I'm definitely going to try to find that number on their website tonight! And @Santiago Martinez the checklist idea is so smart, I'm going to make one right now with all my documents and dates. It's wild how we all have to become detectives just to navigate this system. Has anyone had luck with the online chat feature, or is that just as useless as the phone lines? Thanks everyone for sharing your experiences - it really helps to know we're all in this together! 🤞
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