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Quick update based on what I'm hearing from some workers: If your documents are showing in your upload history, there's a good chance they were received by the county system even if the status isn't updating properly. Many counties are doing manual checks of the document repository to process SAR7s during this system issue. If your benefits don't reload on March 15th, request an administrative hearing immediately - you have 90 days to appeal if your benefits are incorrectly discontinued.
That's really good to know - thank you! I have screenshots of my upload confirmation just in case. I'll definitely request a hearing immediately if my benefits aren't reloaded on time.
I had this issue last month and somebody told me to check my junk email folder - turned out the county HAD sent me an email saying they needed more info but it went to spam! Might be worth checking?
Just checked my spam folder and there's nothing there from the county 😕 But that's a good tip to keep checking there too, thanks!
i bet its about ur upcoming recert. Mine was due in march but they started calling in JANUARY!!!! so annoying. they like to start bugging u way ahead of time so they can blame u if anything goes wrong lol
Since you've confirmed there's nothing in your BenefitsCal account and your recertification/SAR7 aren't due, my professional guess is that it's one of two things: 1. There's been income reported to the system (through quarterly wage matching) that doesn't match what they have on file 2. They're doing a random quality control review (yes, these happen) Either way, you need to call them back. And definitely take care of that lost EBT card immediately. Those are two separate issues with two different phone numbers: - EBT Card: 1-877-328-9677 - CalFresh Case: Your county office
I just checked our cards after reading this thread and found the $180 payment from September! Nothing for October yet though. But at least I know the program is still active.
Important notice for everyone: If your address has changed since you first got the P-EBT cards, you NEED to update it through the P-EBT portal or by calling. They won't forward these cards even if you have mail forwarding set up with USPS. I learned this the hard way when we moved last year and nearly missed out on $500+ in benefits that were sitting on cards mailed to our old address!
Oh that's really good to know! We moved in July so I better update our info right away. Thanks for the tip!
When my calfresh got stolen they kept tellin me different things about when id get it back. one worker said 10 days another said 30 days. ended up bein like 3 weeks. now i just use my benefits as soon as they load and buy stuff that lasts all month so theres nuthin to steal lol
UPDATE: Used the Claimyr service someone suggested above and actually got through to a supervisor! They're processing my replacement as a hardship case and said I should have emergency benefits in 3 business days. Still going to try the food bank tomorrow but at least there's light at the end of the tunnel. Thanks everyone who shared advice - I'm keeping my card frozen between uses now and set up text alerts for any transactions.
So glad you're getting help! The same supervisor probably handles hundreds of these cases but you'd never know because they make it so hard to reach anyone. Don't forget to file a police report too - it won't help get your benefits back faster but it helps create a paper trail for future cases.
good news! try 211 for emergency food 2day while u wait
Amara Nnamani
This is EXACTLY why I hate CalFresh! They put random letters and codes on our accounts without explaining what they mean and expect us to just figure it out. Then if we miss something we get our benefits cut and have to fight for months to get them back. I've been on and off CalFresh for 5 years and they NEVER make things clear. The whole system is designed to confuse people so they can kick us off.
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Yuki Ito
•It is frustrating not knowing what these codes mean. I wish they'd send a notification explaining changes to our accounts instead of just having mysterious letters appear.
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Mei Lin
UPDATE: I just checked with a colleague who works for CalFresh administration. The 'P' status is indeed part of the new 2025 EBT system update. It appears when: 1. A change has been reported and is being processed 2. Verification documents are under review 3. There's an upcoming reporting deadline (SAR7 or recertification) Your benefits remain usable during this time. The P will automatically clear once processing is complete or when required documents are received. If it doesn't disappear within 10 business days, then it would be worth contacting your worker.
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Yuki Ito
•Thank you so much for checking! This is really helpful. I'll wait the 10 business days and see if it clears on its own. I appreciate everyone's help with this!
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