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One other thing to check - make sure they didn't accidentally count your sister's previous income from before she lost her job. I've seen cases where they mistakenly used old income information rather than the current unemployment. Also, did you report her as "mandatory" or "non-mandatory" when adding her? Everyone who lives together and purchases/prepares food together should be mandatory.
hey did u ever get this resolved?? my friend just had her benefits drop after adding her mom to the case too so wondering what happened with yours
Yes! Finally got through yesterday. Turns out they had accidentally counted my sister's previous income FROM HER JOB along with her unemployment! So they had us at like $5,500 household income instead of $3,900. They fixed it and our benefits are going up to $780 next month, plus they're giving us back pay for this month's shortage. Tell your friend to check if they did something similar!
That's amazing Emma! So glad you got it sorted out. My friend is dealing with the exact same thing - they added her mom who's on social security and their benefits dropped way more than they should have. I'll tell her to specifically ask them to check if they're double-counting income sources. Thanks for the update!
Update: I downloaded both BenefitsCal and ConnectEBT. The ConnectEBT was super easy to set up and I can see my balance right away. The BenefitsCal was more complicated - I had to create an account and then it asked for my case number, which I had to find on an old notice. But now I have access to everything! Thanks everyone for your help!
I'm still confused about all this. So CalWIN is completely gone now? I have my annual recertification interview for CalFresh next week and I'm worried I'm supposed to be using some new system I don't know about. Will my EBT card still work the same? And when they say "BenefitsCal" is that the same as the old "MyCalFresh" website or something completely different? Sorry for all the questions, I just don't want to lose my benefits because I missed some announcement.
Great questions! Let me clarify: 1. Your EBT card works exactly the same at stores regardless of which system/app you use to check it 2. BenefitsCal has replaced both CalWIN and MyCalFresh (it's a new unified system) 3. For your recertification interview, you should receive instructions specific to your county 4. You won't lose benefits just because you haven't switched to the new system yet If you're worried about your recertification interview, you can create a BenefitsCal account now, but you can also still complete your recert by phone or with paper forms if needed.
I just wanted to share that in my experience, following up with the county office BEFORE summer starts makes a huge difference. Last year, families who proactively checked their children's eligibility status in May were able to resolve issues before the benefit distribution started. Those who waited until July or August to check often missed out because of the backlog of requests. So definitely call your CalFresh office soon to verify your son's status!
Just wanted to add that you can also check if your preschool participates in the federal meal programs by looking them up on the California Department of Education's website. They have a searchable database of schools that participate in the National School Lunch Program. This might save you a phone call and give you the info right away! The database is usually pretty up-to-date, and if your son's preschool is listed there, he should definitely qualify for Summer EBT as long as you're on CalFresh.
Thank you for mentioning the California Department of Education database! I didn't know that existed. That sounds like a much faster way to check than waiting on hold with the school. Do you happen to remember what the database is called or have a link? I'd love to look it up myself to double-check before I call the county office.
One important thing to remember - always check your balance before withdrawing! You can check your CalWORKs cash balance for free by calling the number on the back of your EBT card (1-877-328-9677) or using the BenefitsCal website/app. I learned this the hard way after getting hit with an insufficient funds fee once when I assumed money had been deposited but it was delayed.
Just wanted to add that if you're in the South Bay area, the ATMs at most County Federal Credit Union locations are also part of the surcharge-free network for EBT cash withdrawals. They have branches in San Jose, Campbell, and Santa Clara. I've used the one on Stevens Creek Boulevard several times without any issues. Also, pro tip - if you're ever unsure about an ATM, look for the "Quest" logo on the machine - that's the network that processes EBT transactions. If you see that logo, you should be good to go!
Anastasia Popov
UPDATE: Our P-EBT card just got reloaded this morning! $198 for each child, which I think covers June and July. So they're definitely starting to issue the June payments now. Check your cards everyone!
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Sean Murphy
•just checked mine and got it too!!! same amount $198 per kid
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Aisha Rahman
For anyone else following this thread who might be confused about P-EBT eligibility: 1. The P-EBT 0-6 program is continuing through fiscal year 2025 (ends September 2025) 2. Children must be under 6 years old 3. Your household must receive CalFresh benefits or be newly eligible under the expanded income guidelines 4. Benefit amounts for 2025 are $33 per child per eligible month 5. Payments come every other month, covering two months of benefits ($66 per child typically) 6. The schedule for 2025 has benefits being issued in January, March, June, August, October, and December If you're having trouble accessing your benefits or have questions about eligibility, contact your county CalFresh office. The P-EBT customer service line (877-328-9677) is often overwhelmed, so reaching your direct county worker is usually more effective.
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Nia Davis
•lol good luck "contacting your county worker" - they NEVER answer and the voicemail is always full!!!
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