Can't reach USAA? Claimyr connects you to a live USAA agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the USAA
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the USAA drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
Join the conversation
Natasha Petrov
Honestly, a month does seem excessive for a straightforward auto claim. I'd definitely call them and ask for a specific timeline - don't let them give you vague answers like "it's processing." Ask exactly what steps are left and when you can expect each one to be completed. Also, if you haven't already, make sure you've submitted everything they need upfront. Sometimes they'll sit on a claim waiting for one document without bothering to tell you. Document everything too - dates, times, who you spoke with. If they keep dragging their feet, mention you're considering filing a complaint with your state's insurance commissioner. That usually gets their attention pretty quick!
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Jasmine Quinn
•This is excellent advice! I especially like the tip about asking for specific timelines instead of accepting vague responses. I've dealt with insurance companies before and they definitely try to brush you off with generic "processing" answers. The part about documenting everything is so important too - having a paper trail can be a game changer if you need to escalate. And wow, I had no idea mentioning the state insurance commissioner could light a fire under them! That's a really smart move. Thanks for sharing such detailed and practical advice!
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Ava Garcia
I've been dealing with USAA for years and here's what I've learned about speeding up claims: First, make sure you have your adjuster's direct contact info - don't just call the general claims line. If you don't have it, ask for it specifically when you call. Second, send a follow-up email after every phone conversation summarizing what was discussed and what the next steps are. This creates a paper trail and keeps them accountable. Third, if it's been over 30 days, you can absolutely escalate to a supervisor and ask about their internal time standards for your type of claim. USAA is generally pretty good, but sometimes claims get stuck in weird bureaucratic loops. Don't be afraid to be politely persistent - you're paying for this service!
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Diego Castillo
•This is incredibly helpful, thank you! I didn't even know I could ask for my adjuster's direct contact info - I've just been calling the main number every time. The email follow-up idea is brilliant too, I never thought about creating that paper trail. It's good to know that 30 days is long enough to reasonably escalate to a supervisor. I'm definitely going to try all of these strategies when I call tomorrow morning. Really appreciate you taking the time to share your experience with USAA specifically!
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