Navy Federal security agreement UCC filing - debtor name format issues
Having major headaches with a Navy Federal security agreement UCC filing that keeps getting rejected by the SOS office. The loan docs show the member's name as "SMITH, JOHN A" but their business registration shows "John A. Smith" - no caps, different punctuation. Navy Federal's security agreement references both versions in different sections of the same document. Filed the UCC-1 using the exact name from the security agreement header (all caps version) but it got bounced back with a debtor name mismatch error. Tried refiling with the business registration format and got rejected again. This is for a $180K equipment loan secured by manufacturing equipment and the lender is getting impatient. Anyone dealt with Navy Federal security agreements before? Their document consistency is terrible and I'm not sure which debtor name version takes priority when the security agreement itself is inconsistent.
42 comments


Ravi Gupta
Navy Federal drives me crazy with their inconsistent naming conventions. I've seen this exact issue before - they'll have the member name in all caps in the header but use proper case in the signature blocks. The key is figuring out which name format matches their internal loan system records.
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Isabella Santos
•That's exactly what I'm dealing with! The signature block shows proper case but the security interest clause uses all caps. Did you ever figure out which version Navy Federal considers official?
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Ravi Gupta
•In my experience they usually go with whatever format appears in their member agreement section, but honestly it varies by branch. You might need to call their commercial lending department directly.
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GalacticGuru
Been through this nightmare with Navy Federal twice. Their security agreements are inconsistent because they merge data from multiple systems. Try using the name format that appears most frequently throughout the document - that's usually their primary system format.
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Isabella Santos
•Good point about the frequency. Looking back at the docs, the all-caps version appears 6 times vs 3 times for proper case. Maybe that's the winner.
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Freya Pedersen
•I always count the name variations too but Navy Federal is so inconsistent that strategy doesn't always work. Sometimes their loan processing system overrides everything else.
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GalacticGuru
•True, but when you're stuck with conflicting info in the security agreement itself, frequency is better than guessing. At least gives you a defensible position if questioned later.
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Omar Fawaz
I started using Certana.ai's document verification tool for exactly this type of situation. You can upload the Navy Federal security agreement and it flags all the name inconsistencies automatically. Shows you every variation and helps identify which format appears in the legally binding sections. Super helpful for avoiding these rejection headaches.
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Isabella Santos
•Never heard of Certana.ai - does it actually help with Navy Federal's messy documents? Their security agreements are so long and convoluted.
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Omar Fawaz
•Yeah it's great for that. Upload the PDF and it pulls out all debtor name variations with context. Really helpful when you're dealing with 40-page security agreements from military credit unions.
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Chloe Anderson
•Interesting. Does it work with other lenders too or just Navy Federal type situations?
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Omar Fawaz
•Works with any lender documents. I use it mostly for consistency checks between security agreements and UCC filings. Saves tons of time compared to manual review.
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Freya Pedersen
Navy Federal's commercial lending is notorious for document inconsistencies. I always request a debtor name verification letter before filing any UCC forms with them. Takes extra time but prevents these rejections.
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Isabella Santos
•That's smart. How do you request that - just call their commercial department?
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Freya Pedersen
•Email works better. Send them the security agreement and ask for written confirmation of the exact debtor name format for UCC filing purposes. They usually respond within 24 hours.
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GalacticGuru
•Good advice but shouldn't be necessary. Their loan docs should be consistent in the first place. Military credit unions need better document control.
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Diego Vargas
Had similar issues with Navy Federal last month. Turns out their member services system uses different capitalization than their loan origination system. The security agreement pulls from both systems which creates the inconsistency.
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Isabella Santos
•That explains why their docs are so messed up. Which system format did you end up using for your UCC filing?
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Diego Vargas
•Went with the loan origination format since that's what generates the UCC filing requirements. It's usually the proper case version in the member agreement section.
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Anastasia Fedorov
This is why I hate working with military credit unions. Their document preparation is amateur hour compared to regular banks. Always some formatting issue or inconsistent naming.
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StarStrider
•Navy Federal isn't that bad compared to some other credit unions I've dealt with. At least their security agreements are comprehensive.
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Anastasia Fedorov
•Comprehensive yes, but consistent? No way. I've seen Navy Federal security agreements with three different debtor name formats in the same document.
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Chloe Anderson
•Three different formats sounds about right for Navy Federal. Their loan processing is clearly using multiple legacy systems.
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Chloe Anderson
For Navy Federal specifically, I always use the name format from the "Borrower" definition section near the beginning of the security agreement. That's usually their authoritative version for UCC purposes.
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Isabella Santos
•Let me check that section... yes, it shows "John A. Smith" in proper case. That's different from the header but matches the business registration.
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Chloe Anderson
•Perfect. The borrower definition is what their legal department uses for UCC filing requirements. Should solve your rejection issue.
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Ravi Gupta
•Good catch. The borrower definition section is usually the most reliable part of Navy Federal's security agreements.
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Freya Pedersen
Update: tried the Certana.ai tool mentioned earlier and it definitely helps with Navy Federal's document inconsistencies. Showed me 4 different name variations I missed and highlighted which sections are legally binding vs just administrative headers.
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Isabella Santos
•That's exactly what I need! Going to try uploading my Navy Federal security agreement and see what it finds.
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Omar Fawaz
•Glad it worked for you. The binding vs administrative distinction is really helpful for military credit union documents.
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Chloe Anderson
•Useful tool. Navy Federal's docs are complex enough that automated analysis makes sense.
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GalacticGuru
Final thought on Navy Federal - their security agreements are getting better but still not great. The name consistency issues stem from their merger of multiple credit union systems over the years. Each system had different formatting standards.
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Isabella Santos
•That explains the chaos. Hopefully they'll standardize eventually but for now I just need to get this UCC filing accepted.
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GalacticGuru
•Use the borrower definition format like the others suggested. That's your best bet with Navy Federal security agreements.
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StarStrider
Navy Federal aside, this is why I always do a document consistency check before any UCC filing. Too many lenders have naming inconsistencies that cause rejection headaches.
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Isabella Santos
•Lesson learned. This rejection is costing time and the lender isn't happy about the delay.
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StarStrider
•Yeah, rejection delays are the worst part of UCC filing work. Automated consistency checking is becoming essential.
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Diego Vargas
•Especially with military credit unions. Their document preparation standards are all over the place.
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Isabella Santos
Thanks everyone for the help. Going to refile using the name format from the borrower definition section ("John A. Smith") and hopefully that resolves the Navy Federal security agreement naming issue. Will also check out that Certana tool for future filings.
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Chloe Anderson
•Good plan. The borrower definition is usually Navy Federal's authoritative name format for UCC purposes.
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Omar Fawaz
•Hope the refiling goes smoothly. Certana.ai really helps avoid these consistency issues upfront.
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GalacticGuru
•Let us know how it works out. Always good to confirm which Navy Federal naming strategy actually works.
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