FAFSA shows processed but school sent missing signature email - should I risk fixing it?

This exact thing happened to us last year! The issue turned out to be that my daughter's initial FAFSA was processed, but when they ran the verification checks, something triggered a signature verification problem. The school could see the initial processing was complete, but the system flagged a secondary issue. Call the financial aid office ASAP - do NOT ignore this email, even though everything seems fine on your end. Usually they need you to submit a signature page separately. It won't affect his current aid package as long as you handle it promptly.

idk man that seems fishy... make sure its not a scam email first

OMG the exact same thing is happening to me right now!!!!! Everything shows processed but they're saying my daughter's signature is missing. I already called the school and they said ignore what's in the portal and fix the signature issue through studentaid.gov ASAP or they'll put a hold on her account. The aid package showing is what she WOULD get IF we fix the signature thing. This is so frustrating!!!!

Financial aid advisor here. This is actually quite common and happens for a few specific reasons: 1. Sometimes a signature issue is flagged AFTER initial processing during verification checks 2. The school's system and the FAFSA system don't always sync in real-time 3. Different departments may be looking at different status indicators What you need to do: Log into studentaid.gov, go to your son's FAFSA, and look specifically for any alerts or tasks related to signatures. If nothing shows there, contact the school's financial aid office directly to ask for the specific form or process they need. Don't panic - your son won't lose his aid package as long as you address this promptly, usually within 14 days of notification. This verification step is standard procedure.

I tried calling the Federal Student Aid helpline about a similar issue last month and kept getting disconnected or waiting forever. Finally used Claimyr (claimyr.com) to get through to an actual person who could help. They have a video showing how it works here: https://youtu.be/TbC8dZQWYNQ The FSA agent explained that sometimes the system flags signature issues during random verification checks even after initial processing. They helped me resolve it in about 10 minutes once I actually got through to them.

This is why I HATE the financial aid process!! First they say everything's fine, then suddenly there's a problem, then they threaten to take away aid if you don't fix it immediately. And the different systems never match up! My son had his aid delayed by 3 weeks last semester because of these stupid technical glitches. CALL THEM IMMEDIATELY and document everything!!

Make sure to ask the financial aid office for the specific signature form they need. Sometimes it's a special institutional verification form rather than going back into the FAFSA itself. Also, take screenshots of both the processed status and the email for your records, just in case there's any dispute later.

when this happened to my daughter we ignored it thinking it was a mistake since everything showed processed and she ended up having her classes dropped right before the semester started!!! they weren't kidding about needing that signature even though everything else looked fine. don't make our mistake!!!