FAFSA loans requiring repayment while still enrolled - should I be getting deferment?
I'm freaking out a little - just got a letter saying I need to start repaying my student loans in November. But I'm still a full-time student! Last year I accepted both subsidized and unsubsidized loans through FAFSA, and I thought loans were supposed to be deferred while you're still in school? I haven't dropped below half-time enrollment or anything. Is this normal or did someone mess up? Do I really have to start making payments while I'm still taking classes??
23 comments


Henrietta Beasley
That's definitely not right. Federal student loans (both subsidized and unsubsidized) should automatically be placed in in-school deferment as long as you're enrolled at least half-time. Your school should be reporting your enrollment status to the National Student Clearinghouse, which then updates your loan servicer. Sounds like there might be a disconnect somewhere in that reporting chain.
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Diego Fisher
•That's what I thought! So what do I do now? Call my loan servicer? The financial aid office? I'm so confused about why this is happening.
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Lincoln Ramiro
this happened to me last year!! total nightmare. my school didn't report my enrollment status on time and my servicer thought i'd dropped out. definitely call your servicer ASAP
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Diego Fisher
•Oh no, that's terrible! Did you get it fixed? How long did it take?
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Faith Kingston
I'd contact both your school's financial aid office AND your loan servicer right away. Don't wait until the payment due date approaches. The financial aid office should be able to verify your enrollment status, and the loan servicer needs to know you're still in school. Take screenshots of your current enrollment as proof when you contact them.
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Diego Fisher
•Thank you - I'll definitely contact both. Should I send the enrollment verification to the servicer directly or will the financial aid office do that?
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Emma Johnson
My brother just dealt with this exact thing!! His school had him listed as 'graduated' when he was actually still taking classes for a double major. Super frustrating. Make sure you have your student ID and FSA ID handy when you call.
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Diego Fisher
•That's a good point about having my IDs ready. Did your brother get it resolved quickly?
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Liam Brown
This is a common issue I've seen working in financial aid. There are three likely possibilities: 1. Your school hasn't reported your current enrollment status properly 2. Your loan servicer hasn't processed the enrollment information 3. There's been a misclassification of your enrollment status Start by contacting your school's registrar to confirm they've reported your correct enrollment status. Then contact your loan servicer with that confirmation. If they insist on starting repayment, request an administrative forbearance while they investigate. You shouldn't have to make payments while properly enrolled.
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Diego Fisher
•Thank you for the detailed explanation! I'll definitely ask for that administrative forbearance if they push for payments. Didn't even know that was an option.
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Olivia Garcia
have u tried calling the servicer yet?? i had to call mine like 10 times about deferment last year and kept getting disconnected or waiting forever. so frustrating
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Noah Lee
•I had the same issue trying to reach my loan servicer! Ended up using Claimyr (claimyr.com) to get through - they basically wait on hold for you and call when an agent is on the line. Saved me hours of frustration. You can see how it works in their demo: https://youtu.be/TbC8dZQWYNQ. Way better than sitting on hold all day when you have classes.
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Henrietta Beasley
Update us after you contact them! A few more tips: 1. Get an enrollment verification letter from your registrar 2. Find out exactly how your school reports enrollment to NSLDS (National Student Loan Data System) 3. Ask your servicer for the exact date they last received your enrollment information Also, check your loan details on studentaid.gov to see if there are any notes about why they think you're not enrolled.
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Diego Fisher
•Will do! I'm heading to the registrar's office tomorrow morning to get that verification letter. And I'll check studentaid.gov tonight to see if there are any clues there. Thanks for all the help!
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Noah Lee
I actually had a REVERSE problem where my loans were deferred even though I HAD graduated lol. Didn't complain though. But seriously, they make these systems so complicated, no wonder mistakes happen. All the different servicers and systems don't talk to each other properly.
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Faith Kingston
•That's not good either! While it might seem convenient short-term, interest is still accruing on unsubsidized loans, and using deferment when you don't need it can use up your eligibility when you might actually need it later. Plus it's technically incorrect information in your credit file.
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Diego Fisher
Update: I called my servicer (finally got through after an hour on hold) and it turns out they somehow had me listed as graduated! The rep said they'll fix it but it could take 2-3 weeks to process. They put my account in administrative forbearance for 60 days while it gets sorted out. Thanks everyone for the advice - especially about requesting forbearance while they investigate! That really helped.
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Henrietta Beasley
•Great job getting this resolved! The administrative forbearance was exactly the right move. Make sure to follow up in 2 weeks if you don't see your account updated to 'in-school deferment' status. And double-check that no interest accrues on your subsidized loans during this period (it shouldn't).
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Lincoln Ramiro
ugh so annoying but glad ur getting it fixed!! this stuff is never simple with fafsa/loans 🙄
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Diego Fisher
•Tell me about it! I'm just relieved I don't have to start making payments while still paying tuition! That would have been a disaster for my budget.
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Ahooker-Equator
So glad you got it sorted out! This is exactly why I always recommend students check their loan status periodically on studentaid.gov - these reporting errors happen more often than they should. It's crazy that you were listed as graduated when you're clearly still enrolled. For future reference, if this happens again, you can also request an in-school deferment form directly from your servicer and have your school's registrar fill it out as backup documentation. The administrative forbearance was definitely the smart move while they fix their mistake!
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CosmicVoyager
•This is such helpful advice! I had no idea you could request those in-school deferment forms directly. I'm definitely going to start checking my loan status on studentaid.gov more regularly now - seems like these system errors are pretty common. Thanks for the tip about having the registrar fill out backup documentation too. It's good to know there are multiple ways to prove enrollment if the automatic reporting fails again!
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Ashley Adams
This is such a helpful thread! As someone new to navigating student loans, I had no idea these reporting errors were so common. It's really reassuring to see how the community rallied to help Diego figure this out. I'm definitely bookmarking this conversation and going to check my loan status on studentaid.gov right now - better to catch any issues early than get surprised by a payment notice! Thanks everyone for sharing your experiences and solutions.
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