FAFSA form glitch - cursor jumps to SSN field when entering spouse information

I had this exact issue last month! It's actually a known bug in the new FAFSA system. Try these steps: 1. Clear your browser cache and cookies completely 2. Use Chrome in incognito mode 3. Make sure you're not using any autofill/password manager extensions For me, I found that my password manager was causing the field jumping. Once I disabled it temporarily, everything worked fine. The new FAFSA interface is super buggy with autofill programs.

This sounds exactly like an accessibility feature accidentally being turned on. Check if you have any screen readers or keyboard navigation aids active. Also, what happens if you try to tab between fields instead of clicking? The new FAFSA system has been completely redesigned for the 2025-26 cycle and there are tons of bugs being reported with the contributor sections especially.

THE SAME THING HAPPENED TO ME!!!!! I was about to throw my computer out the window. The FSA people said it was a known issue and to try completing it on their mobile app instead of through the browser. Have you tried that?

I work at a college financial aid office, and we're seeing this issue a lot since the FAFSA redesign. It's usually related to browser extensions or compatibility issues. Besides what others have suggested, try these steps: 1. Use the Firefox browser (seems to have fewer issues with the new FAFSA) 2. Disable ALL browser extensions completely 3. Make sure your browser is fully updated 4. Try using the site during off-peak hours (late night/early morning) The system gets overloaded during peak times and weird glitches happen. If you're still having trouble after trying these fixes, you might need to call FSA directly to report the issue.

If you're still having trouble after trying the browser fixes, I'd recommend using Claimyr to get through to an actual FSA agent on the phone. I was having a similar technical issue with the spouse contribution section and spent days trying to fix it myself. Finally used Claimyr (claimyr.com) and got connected to an agent in about 10 minutes who helped resolve it. They have a video showing how it works: https://youtu.be/TbC8dZQWYNQ The agent was able to make notes on our application and gave me specific workarounds for the glitch. Saved me so much frustration!

UPDATE: We tried incognito mode on Chrome AND disabled Norton password manager - IT WORKED! We were able to complete the spouse section without any cursor jumping. Thanks everyone for all your suggestions. For anyone else with this problem, definitely try disabling any password managers or autofill programs first.

my daughter had this problem too but in her case it was because she was using an older version of Safari. its amazing how poorly tested the new FAFSA system is when so many families depend on this for college!!!! govt should be embarrassed.