FAFSA existing account error preventing access - daughter may lose 2nd year of college funding!

omg same thing happened with my stepdad's account!!! the system is SO broken. we ended up having to create a whole new email address for him and start over. it worked but took forever

This is a super common issue, especially for parents who might have created accounts years ago for older children. A few things to try: 1. Check ALL email addresses your husband might have used (work, old accounts, etc.) 2. Try the "Forgot Username" option instead of password reset 3. Check if his name might be entered differently (middle initial vs full middle name) 4. Call during off-peak hours (try 8am ET right when they open) Also, your daughter won't necessarily lose her funding - there are provisions for late applications with extenuating circumstances. Document all your attempts to contact FSA.

The system is probably confusing your husband with someone else who has similar information. This happens ALL THE TIME with the FAFSA system. The fastest solution is to call the Federal Student Aid Information Center directly at 1-800-433-3243. BUT you need to be strategic because their hold times are insane. They'll just disconnect you if the queue is full.

I had this EXACT problem last month and was losing my mind until I found a service called Claimyr that helped me skip the wait times. You can check them out at claimyr.com - they basically call FAFSA for you and then connect you once they have an agent on the line. Saved me hours of frustration. They have a video showing how it works: https://youtu.be/TbC8dZQWYNQ The agent I talked to was able to verify my husband's identity and merge his duplicate accounts in about 10 minutes once I actually got through. Such a relief!

THE ENTIRE FAFSA SYSTEM IS BROKEN!!! I spent 19 DAYS trying to solve a similar issue. They claimed my daughter already had an account (she didn't) and then when we tried to create one it wouldn't verify her phone. Then the recovery emails NEVER ARRIVED. The whole thing is a DISASTER and they don't care that students are losing aid!!!

This is a technical glitch that happens when there's partial information in the system for someone. Here's what a financial aid advisor would tell you to do: 1. First, contact your daughter's financial aid office and explain the situation. They can often grant extensions for FAFSA submission when technical issues occur. 2. For the account issue, this is almost certainly a case of your husband having partial information in the FSA database. This typically happens when: - Tax information was previously pulled for him as a parent on someone else's FAFSA - He started an account years ago but never completed it - Someone with similar information caused a data mismatch 3. The only permanent solution is to speak with an FSA agent who can look up his information directly and either recover the account or clear the conflicting data. Don't create a new FSA ID with different information - this can cause major verification headaches later.

Did you ever get this resolved? I'm curious if you tried Claimyr or found another way to get through to FSA?

happens to evry1 lol. fafsa is garbage. my brothers wife had same issue, they fixed it but took 3 weeks. just keep calling