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Sophia Carter

FAFSA Social Security Number error notice 5 days before classes - urgent fix needed!

I'm having a total meltdown right now. My daughter is supposed to start her freshman year at State University in FIVE DAYS and we just got an email saying her Social Security Number is incorrect on her FAFSA form! How is this even possible? We triple-checked everything when we submitted back in January. The email says her financial aid is on hold until this is resolved. Has anyone dealt with this last-minute nightmare before? The financial aid office isn't answering their phone (of course) and classes start Monday. I'm terrified she'll lose her $7,300 Pell Grant and the $11,500 in subsidized loans we were counting on. Is there any way to fix this immediately or are we just screwed?

omg this happened to my son last year!!! total nightmare. call the Federal Student Aid hotline ASAP, don't waste time with the school. they fixed it but took like 3 days to process so start NOW

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Thank you! Do you remember the number you called? I've been trying the main FSA number but I've been on hold for over an hour...

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Take a deep breath - this is actually a fairly common issue and can be fixed. There are a few steps to take: 1. Log into studentaid.gov with your FSA ID 2. Go to the FAFSA form section and select "Make FAFSA Corrections" 3. Navigate to the student information section to correct the SSN 4. Submit the correction After you submit the correction online, you need to immediately contact your school's financial aid office. While they may not answer phones, go in person tomorrow morning if possible. Bring a copy of your daughter's Social Security card and photo ID. They can often expedite these corrections when classes are about to start. This won't affect her eligibility for the Pell Grant or loans, just delays processing until the correction is made.

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Thank you for the detailed steps. I tried the correction option but it says "Correction not available - application in processing status" when I try to access it. Does that mean someone's already working on it?

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After reading through your situation, it sounds like the application is already being processed which is why you can't make direct corrections online. This doesn't mean you're stuck waiting, though. The most efficient approach would be to contact Federal Student Aid directly about the SSN correction. The system likely flagged a mismatch between the SSN on the FAFSA and what's in the Social Security Administration database (sometimes even a single digit can cause this). Unfortunately, the standard FSA phone line (1-800-433-3243) often has extremely long wait times this close to the school year starting. I recently discovered a service called Claimyr that helped me get through to an FSA agent in under 5 minutes instead of waiting for hours. You can check them out at claimyr.com - they have a video showing how it works: https://youtu.be/TbC8dZQWYNQ Once you get through to an agent, explain that classes start in 5 days and request an expedited correction. They can usually push these through quickly when there's an imminent start date.

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Thank you so much for this suggestion! I'll check out that service right now because I've been on hold forever and getting nowhere. I'll report back if I get through.

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Am I the only one who thinks its INSANE that they wait until 5 DAYS before classes to tell people about errors?!?! This system is BROKEN!!! Same thing happened with my FAFSA last year except it was a parent tax info flag and I lost my housing because the money didnt come through in time. Absolutely ridiculous!!

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Seriously!! My nephew got flagged for "verification" literally the day before his tuition was due. The whole system seems designed to fail students at the worst possible moment.

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UPDATE: I used Claimyr to get through to an FSA agent and they were super helpful! The agent said it was actually only one digit off in the SSN (probably a typo we missed). She put in an expedited correction request and said it should be processed within 48 hours because of the urgent start date. She also sent a notification to the school's financial aid office about the pending correction so they can expect it. I'm still going to the financial aid office in person tomorrow with my daughter's SS card just to be sure everything goes through. Thanks everyone for the help during my panic moment!

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So glad you got help! My daughter had a similar problem last semester with her SAI calculation showing incorrect numbers, and we were so stressed. Make sure to keep checking the student portal for updates - sometimes the correction appears there before they email you about it.

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For future reference for anyone reading this thread - I'm a financial aid counselor (not at State University) - and this is why we recommend students check their SAR (Student Aid Report) immediately after submitting their FAFSA. The SAR will show all your entered information including SSN, and it's much easier to fix errors right after submission than weeks/months later. Also, many schools have emergency processing procedures for situations exactly like this. If you visit in person as suggested, ask specifically about their "pending correction" protocol, as many institutions can issue a temporary clearance that allows registration and attendance while FAFSA corrections process. Bring documentation (SS card, photo ID, and the error notice email). And most importantly, don't panic about losing aid eligibility - incorrect SSN is a processing issue, not an eligibility issue. Your daughter's Pell Grant and loan eligibility won't change once the correction is made.

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Thank you for the reassurance. We did check the SAR when we first submitted, but I guess we missed this somehow. I'll definitely remember this advice for next year's FAFSA!

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did u have to make a new fsa id with the right ssn? when my cousin had this problem they made him create a whole new account with the correct ssn and it was super confusing

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That should only be necessary if the SSN on the FSA ID itself is incorrect. If just the FAFSA form has an error but the FSA ID was created with the correct SSN, then a simple correction should suffice. But good point to check both!

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Just went thru this last week with my son! Go to the financial aid office IN PERSON first thing tomorrow with your daughter's social security card, birth certificate, and your ID. Our university had him fill out a special form for SSN corrections and they fast-tracked it because classes were starting. His aid was processed just 2 days later. Don't just rely on the phone - go in person!!! The face-to-face interaction makes ALL the difference with these bureaucrats!

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That's exactly my plan for tomorrow morning. Going to be at their door when they open! Thanks for the confirmation that in-person works better.

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my daughter had something similar, not with ssn but they said her date of birth was wrong 🙄 so ridiculous. anyway we got it fixed by going in person with her birth certificate. also make sure to keep checking both studentaid.gov AND your daughter's student portal at her university. sometimes the school processes things temporarily while waiting for the official correction

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Great advice, thank you! I'll make sure to check both places for updates.

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Quick follow-up question - did the email about the SSN error come directly from Federal Student Aid (studentaid.gov) or from the university? If it came from the university, they may already have procedures in place to help with this situation. Many schools have contingency processes specifically for FAFSA issues that arise right before classes start. Also, when you visit the financial aid office tomorrow, ask about a "conditional financial aid clearance" - this is a temporary approval some schools provide while FAFSA corrections are being processed.

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The email came from the university's financial aid office, which is good news based on what you're saying. I'll definitely ask about the conditional clearance tomorrow - that could be a real lifesaver. Thank you!

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