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Carmen Lopez

FAFSA SAI jumped from 6235 to 11300 - lost Pell Grant eligibility after reprocessing

I'm freaking out right now. My daughter's FAFSA was submitted on January 30th, 2025, and we got her initial SAI score of 5890 in February. The initial results showed she qualified for a $1350 Pell Grant. Great news, right? WRONG. Yesterday (April 12th), I checked her account and they apparently "reprocessed" her application, and now her SAI is 10750! Completely wiped out her Pell Grant eligibility! She hasn't even picked a college yet because we're waiting on financial aid packages to make our decision. I called FSA and got some annoyed person who just told me to "contact the school financial aid office" - BUT SHE HASN'T CHOSEN A SCHOOL YET! How am I supposed to get help? Did anyone else have their FAFSA numbers change dramatically between initial processing and now? What could cause such a huge jump? I'm just devastated thinking about how we'll pay for college now.

omg this happened to my son too!! His SAI went from like 7000 something to 11400 in march. We're also waiting to choose a school. The financial aid ppl just keep giving us the runaround and no one will explain what happened. So frustrating 😡

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Carmen Lopez

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It's horrible! Did you try calling FSA directly? I was on hold for 2+ hours and got nowhere. Have you figured out what might have caused the change?

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Andre Dupont

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This is unfortunately becoming more common this year. The most likely causes for a significant SAI increase after reprocessing are: 1. Data verification/correction between your initial FAFSA and tax records 2. A correction submitted (even accidentally) that added income or assets 3. Reporting of additional financial information not included in the initial submission 4. A change in your daughter's dependency status during verification You should request a detailed comparison of your initial submission versus the reprocessed application. You can do this by downloading both SAR (Student Aid Report) versions and comparing them line by line.

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Carmen Lopez

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Thank you for explaining these possibilities. I'll download both reports tonight. I know we didn't submit any corrections, so it must be some verification issue. Is there any way to appeal this or get it fixed if we find the discrepancy?

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Something similar happened to me - SAI jumped by about 3000 points after "reprocessing" in March. I was able to find the issue by comparing my original Student Aid Report (SAR) with the updated one. Turns out they counted some retirement savings as available assets in the second processing that weren't counted initially. I filed an appeal with my top choice school explaining the situation and they adjusted my aid package. Don't give up!

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Carmen Lopez

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That's helpful to know there might be hope! How exactly did you file the appeal? Did you need any special documentation? I'm worried my daughter will lose scholarship opportunities because of this error.

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Jamal Wilson

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This sounds like what happened to my nephew! His FASFA SAI went up after they reprocessed it and suddenly he didn't qualify for grants anymore. His Dad had to spend weeks calling everyone to get answers. So annoying how they just change things without explaining it to anyone!!!

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Mei Lin

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same lol. This whole fafsa system is a complete joke this year. My brother lost $4000 in aid when his SAI randomly doubled. Theyve been "fixing" the system for months now and somehow made it worse

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After having this EXACT same issue (SAI jumping from 4350 to 9800), I spent days trying to get through to FSA with no luck. I finally used Claimyr (claimyr.com) to connect with an actual human at FSA without the endless waiting. The agent helped me identify that they had double-counted some of our retirement income in the reprocessing. Check out their video to see how it works: https://youtu.be/TbC8dZQWYNQ It was worth it to finally get answers instead of being told to "contact the school" when we hadn't selected one yet. The agent also submitted a correction request that fixed our SAI calculation.

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Carmen Lopez

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Thank you for this! I've been trying to call for three days and getting nowhere. I'll check out that service. Did they actually fix your SAI after identifying the problem?

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Yes! Once the agent identified the double-counting issue, they submitted a correction. Our SAI was adjusted back down within 10 days. Not exactly to the original number, but close enough that my daughter qualified for most of the grant money again. Definitely worth pursuing.

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GalacticGuru

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ugh the new FAFSA is such a disaster i dont even understand how they managed to mess it up this bad. my SAI also changed but it actually went down?? which i guess is good but now im paranoid they'll "fix" it again and raise it.

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If your SAI went down, don't question it! That rarely happens. The system has been wildly inconsistent this year, but decreases in SAI are less common than increases. Submit your college choices ASAP so they receive this lower SAI before anything else happens.

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Andre Dupont

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For those experiencing SAI increases after reprocessing, here are the technical steps to take: 1. Download both SAR reports (original and current) from studentaid.gov 2. Compare the following sections carefully: - Reported income figures - Asset values - Household size - Number in college - Retirement or business asset reporting 3. If you identify discrepancies, document them with screenshots 4. File a formal correction request through studentaid.gov AND contact each school's financial aid office with your documentation 5. Request an official "Professional Judgment Review" from your preferred schools The new 2025-2026 FAFSA has had significant processing issues, particularly with income verification against IRS data.

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Carmen Lopez

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This is incredibly helpful. I found the issue! They counted my ex-husband's income TWICE in the reprocessed version. We're divorced and I have full custody, but somehow his information appeared in two different sections. I'm submitting the correction request now. Thank you so much for the detailed steps.

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Mei Lin

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its probably because they're using the federal data retrieval tool thingy now that pulls tax stuff automatically. My friend who works in financial aid says the system is glitching and sometimes pulling the wrong tax years or counting certain incomes twice

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that makes sense why no one can give us straight answers! they probably dont even know whats happening with their own system 🙄

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Carmen Lopez

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UPDATE: After comparing the two SAR reports as suggested here, I found the issue! In our original FAFSA, we correctly reported my retirement accounts as retirement assets (which aren't counted in the SAI calculation). In the reprocessing, these somehow got categorized as regular investment assets, adding almost $85,000 in countable assets! I submitted a correction request through studentaid.gov AND used Claimyr to speak with an FSA representative who confirmed this was a known issue affecting many applications. They've submitted an urgent correction request, and I should see an updated SAI within 3-5 business days. THANK YOU all for your help and suggestions! I'll update again when I hear back.

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Andre Dupont

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Great detective work! This is one of the most common errors in the new FAFSA processing system. Make sure to notify any schools where your daughter has applied about this correction so they can put a hold on finalizing her aid package until the corrected SAI comes through.

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So glad you found the issue! The same retirement asset miscategorization happened to us. Isn't it ridiculous that they made these changes without any notification? At least you caught it before committing to a school with an incorrect aid package.

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I'm so sorry this happened to you but thank you for sharing your experience! As someone new to this whole FAFSA process (my daughter is a junior, so we're preparing for next year), reading about these reprocessing issues is really eye-opening. It's terrifying that they can just change your numbers so dramatically without proper explanation. I'm taking notes from all the advice here about downloading and comparing SAR reports - definitely going to be extra vigilant when our time comes. Really hoping your correction gets processed quickly and your daughter gets her Pell Grant eligibility back!

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Alfredo Lugo

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Thank you for the kind words! Yes, definitely keep detailed records of everything when you go through this process next year. One thing I wish I had done from the start was take screenshots of the original SAR immediately after getting it - that would have made comparing the changes much easier. Also, don't be afraid to be persistent when calling for help. The system is clearly broken this year, but there are people who can help if you keep pushing. Good luck with your daughter's applications next year!

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This is such a helpful thread! I'm dealing with a similar issue where my son's SAI went from 8,200 to 12,500 after reprocessing in late March. Reading through everyone's experiences, it sounds like the retirement asset miscategorization is really common this year. I'm going to download both SAR reports tonight and compare them line by line like Andre suggested. Carmen, I'm so glad you found the issue with your ex-husband's income being counted twice - that gives me hope that there's a logical explanation for our jump too. Has anyone else had success with the Claimyr service that Liam mentioned? I'm getting desperate after being on hold with FSA for hours multiple times this week.

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NebulaNinja

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Hi Makayla! I used Claimyr about 3 weeks ago when I was having a similar issue with my daughter's FAFSA, and it was honestly a lifesaver. I was skeptical at first because you have to pay for the service, but after spending literally 8+ hours on hold with FSA over multiple days with zero results, I was willing to try anything. The Claimyr agent connected me to an FSA representative within about 20 minutes, and they were actually knowledgeable and helpful - not like the frustrated customer service people I kept getting transferred to. They helped identify that my daughter's work-study earnings from last year had been incorrectly categorized as regular income instead of need-based aid. Definitely worth checking your SAR reports first like Andre suggested, but if you find discrepancies and need to speak to someone who can actually make corrections, Claimyr might be worth the cost. Just make sure to have all your documentation ready before the call!

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