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Noah Ali

Confused about parent login for FAFSA contributor section - do I use my own FSA ID?

I'm helping my daughter with her 2025-2026 FAFSA application, and she just forwarded me the email inviting me to complete the contributor section. I vaguely remember doing this last year, but I'm completely blanking on whether I'm supposed to use MY FSA ID to log in or if I need to create a new account specifically for the contributor section? I tried logging in with what I thought was my FSA ID from last year but I'm locked out after too many attempts. The account recovery process keeps sending verification codes to an old email address I no longer have access to. Does anyone know the correct process for parents completing their portion? Do I need a separate parent FSA ID that's different from my student's?

Yes, you absolutely need your OWN FSA ID as a parent contributor. Your child logs in with their FSA ID to start the application, then invites you as a contributor. You then use YOUR personal FSA ID (not your child's) to log in and complete the parent section. Each person needs their own unique FSA ID tied to their own Social Security Number. For the account recovery issue, you'll need to update your contact information. Unfortunately, if you can't access the email address associated with your FSA ID, you'll need to contact Federal Student Aid directly to verify your identity and update your contact information.

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Noah Ali

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Thank you for confirming! Do you know if I need to create a completely new FSA ID since I can't recover my old one? Or is there another way to get back into my account?

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I went through the same nightmare last month! YES, you need your own separate FSA ID that's tied to YOUR social security number, not your daughter's. Don't make the mistake of trying to use her login! The account recovery is TERRIBLE. I spent 3 hours on hold trying to reach someone at Federal Student Aid before giving up. Then I tried again at 8am the next morning and still waited 45 minutes. The whole system is ridiculous.

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Noah Ali

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Ugh, that sounds awful. Did you eventually get through to someone who could help? I'm dreading spending hours on hold...

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Olivia Harris

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yep you def need ur own FSA ID. my kid sent me the link last week and i just clicked "forgot password" and eventually got back in. make sure ur using the exact same email u used last year tho

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Noah Ali

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Unfortunately I used my work email last year and I've since changed jobs. That's why the account recovery isn't working for me. 😓

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I had a similar issue when helping my son with his FAFSA last month. If you can't access your old email for account recovery, you need to call FSA directly to verify your identity and update your contact information. I tried calling for two days and kept getting disconnected after waiting 1+ hour each time. I finally discovered Claimyr (claimyr.com) which helped me get through to an actual person at FSA without the ridiculous wait. They have a demo video showing how it works: https://youtu.be/TbC8dZQWYNQ The FSA agent was able to verify my identity using my SSN and some personal questions, then update my contact information so I could reset my password. Saved me so much frustration!

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Alicia Stern

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is that service legit? seems sketchy paying to get around wait times...

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It worked for me! They don't replace the regular FSA phone system - they just hold your place in line and call you when an agent is available. The FSA agent I spoke with was definitely a real government employee who verified my identity and fixed my account.

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Noah Ali

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Thanks for the tip! I'm desperate at this point because my daughter's school priority deadline is coming up. I'll look into this service if my next attempt to call fails.

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Just want to add some important clarification: Yes, each parent contributor needs their own FSA ID, completely separate from the student's FSA ID. This is a common point of confusion. The reason is that your FSA ID serves as your legal electronic signature, so it must be linked to YOUR Social Security Number, not your child's. Using someone else's FSA ID is considered identity fraud and could cause major problems with your child's application. If you've lost access to your FSA ID and the email associated with it, you have two options: 1. Call Federal Student Aid directly at 1-800-433-3243 (be prepared for long wait times) 2. Create a new FSA ID if you never completed the Social Security verification step on your old account Keep in mind that creating a new FSA ID when you already have one can cause application delays if the system detects duplicate information.

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Olivia Harris

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wait can u actually make a new id? I thought it would reject it if u try to make another one with the same ssn?

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You're correct - if your previous FSA ID was fully verified with your SSN, you cannot create a new one. You must recover the original account. I was referring to situations where someone might have started creating an FSA ID but never completed the SSN verification step. In that case, that partial account wouldn't prevent creating a new one.

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Drake

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The FAFSA system is SUCH A MESS this year!!! I've been trying to help my twins with their applications and everything is different from last year. They completely redesigned the system and apparently didn't test it AT ALL. My daughter's application has been stuck in "processing" for 3 weeks, and my son's application shows completed but we never received his SAI calculation. And yes, YOU NEED YOUR OWN FSA ID as the parent. Do NOT use your child's login - it will mess up everything because the system needs separate electronic signatures from each person.

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Noah Ali

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You're right about the system being confusing! Has anyone from your family been able to get through to customer service? I'm wondering if it's even worth trying to call.

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Just to follow up on your specific account recovery issue - if you've tried the online account recovery and it's still sending codes to an inaccessible email, calling FSA directly is really your only option. When you call, have these items ready: 1. Your Social Security Number 2. Your date of birth 3. Your name exactly as it appears on your Social Security card 4. Your current contact information 5. A new email address you want to use The agent will ask security questions to verify your identity before updating your contact information. Once updated, you can go through the password reset process again. One final note: don't create a new FSA ID if you already have one verified with your SSN - the system will detect the duplicate information and potentially flag your daughter's application for verification, which would delay her financial aid.

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Noah Ali

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Thank you for the detailed information! I'll gather all those items before calling. Really appreciate your help.

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Amina Diop

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I went through this exact same situation last month! Just to confirm what others have said - yes, you absolutely need YOUR own FSA ID as the parent contributor. Each person involved in the FAFSA (student, parents) needs their own unique FSA ID linked to their own Social Security Number. Since you can't access your old email for account recovery, calling FSA directly is unfortunately your best bet. I know the wait times are brutal, but they can verify your identity over the phone and update your contact information. When I called, it took about 90 minutes to get through, but the agent was very helpful once I reached them. One tip: try calling right when they open (8am EST) - I found the wait times were slightly shorter first thing in the morning. Good luck with getting this sorted out before your daughter's deadline!

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