Can't access 7-year-old FAFSA account with zero login info - impossible to reach FSA
OMG I'm seriously at my wit's end here. I originally created my FAFSA account back in 2018 when I was getting my associate's degree. Now I'm looking to go back for my bachelor's and need to access that old account - but I CANNOT remember ANYTHING about my login. Not the email, not the username, nothing! I've tried every email address I might have used and none work. The 'forgot username' option needs an email, which I don't remember, and 'forgot password' needs a username I don't have. I've been trying to call the Federal Student Aid number for THREE WEEKS and either get disconnected or told the wait is 2+ hours. Is there ANY way to recover an ancient FAFSA account when you literally remember nothing about it? Or am I better off just creating a completely new FSA ID? Would that mess up my previous aid history?
24 comments


Khalil Urso
This is actually a more common problem than you'd think. After 7 years, you're definitely not alone in forgetting login details. The good news is that you have options: 1. You CAN create a new FSA ID, and it won't erase your previous aid history. Your aid history is tied to your SSN, not your FSA ID. 2. However, if you want to try recovering the old account first, there's a specific process. You need to call the FSA ID recovery line at 1-800-433-3243 and request a manual account recovery. They'll ask for your SSN, DOB, name, and address to verify your identity. 3. Before making that call, gather all possible old email addresses you might have used - even ones you no longer access. Have your SSN and other identifying info ready.
0 coins
Nasira Ibanez
•Thank you so much for this! I didn't realize my aid history would stay intact with a new FSA ID - that's a huge relief. I'm still trying to figure out what email I used back then, but knowing I can just make a new account if needed takes off a ton of pressure.
0 coins
Myles Regis
i went thru the exact same thing last year lol. i made my account in high school and tried to log in 5 yrs later and was COMPLETELY lost. ended up just making a new fsa id and it worked fine, was able to see all my old loans and everything.
0 coins
Nasira Ibanez
•That's so good to hear! Did you have any issues with the system thinking you were trying to create duplicate accounts or anything? I'm worried about getting flagged for some reason.
0 coins
Myles Regis
•nope! system just asked for my ssn and basic info and set it up no problem. didnt say anything about old accounts at all
0 coins
Brian Downey
The previous responders are correct that you can create a new FSA ID without losing your aid history. However, there's one important caveat: if you had any pending applications or corrections in process under your old account, those might not transfer automatically. If you're starting fresh for the 2025-2026 aid year, creating a new FSA ID is absolutely fine. Your previous aid information will still be accessible since that's tied to your Social Security Number, not your login credentials. One thing to note: when creating the new FSA ID, be sure to use your exact legal name as it appears on your Social Security card, and double-check all information. Even minor discrepancies can cause verification issues later.
0 coins
Nasira Ibanez
•That's really helpful to know! I don't have any pending applications since I haven't touched FAFSA in years, so sounds like a new account is the way to go. I'll be super careful with my info when setting it up.
0 coins
Jacinda Yu
Just make a new one!! The old account doesn't matter anymore. They completely changed the FAFSA system with the FUTURE Act anyway so everything is different now. Your old loans will still show up don't worry.
0 coins
Landon Flounder
I was in a very similar situation last fall. Couldn't remember my FSA ID from years ago and was applying for a master's program. I spent WEEKS trying to get through to someone at Federal Student Aid. The wait times were ridiculous - 3+ hours sometimes! I finally found this service called Claimyr (claimyr.com) that got me connected to an FSA agent in less than 20 minutes. They have a video showing how it works: https://youtu.be/TbC8dZQWYNQ The agent was able to verify my identity with my SSN and helped me recover my old account. Saved me from creating a new one and potentially dealing with verification issues. Might be worth trying if you want to recover the original account.
0 coins
Nasira Ibanez
•I've never heard of this service! That would be amazing compared to the 2+ hour waits I keep hitting. I'll check out that link - maybe recovering the old account would be easier than I thought. Thanks for the tip!
0 coins
Myles Regis
•does that claimyr thing cost money?? seems kinda sketchy to pay just to talk to the government lol
0 coins
Landon Flounder
•Yes, there is a fee, but for me it was worth not spending another day on hold. You're basically paying to skip the line. The actual FAFSA help itself is still free government service once you're connected.
0 coins
Callum Savage
The FAFSA system is SUCH GARBAGE honestly. They make it impossible to reach anyone and their website is a nightmare. I lost access to my account last year because they had my email wrong by ONE LETTER and it took MONTHS to fix. And don't even get me started on how they handle parent information if your parents are divorced... Anyway, definitely just make a new FSA ID. That's what they told me to do when I finally got through to someone. Your loan history is tied to your SSN not your account login.
0 coins
Nasira Ibanez
•The frustration is so real! I spent an entire afternoon just trying different email/username combinations. It's ridiculous how difficult they make it. Glad to hear another confirmation that making a new FSA ID should work fine.
0 coins
Ally Tailer
wait dont u need ur old fafsa info to transfer schools tho? i thought u had to like update ur existing fafsa application if ur going back to school and already had one b4
0 coins
Khalil Urso
•You're mixing up a couple of things. For each academic year, you need to complete a new FAFSA form, whether you're continuing at the same school or transferring. Your old FAFSA submissions are completed applications for previous academic years. The OP would need to complete a fresh 2025-2026 FAFSA using either their recovered or new FSA ID. They aren't updating an old application - they're creating an entirely new one for the upcoming academic year.
0 coins
Aliyah Debovski
When I went back to school after 5 years, I just created a brand new FSA ID. But then I had trouble because they kept saying my "identity couldn't be verified" and I had to send in my driver's license and social security card to prove I was me. It was annoying but eventually got sorted. Just be prepared that making a new account might come with some extra verification steps.
0 coins
Nasira Ibanez
•That's good to know - I'll have those documents ready just in case. Did it delay your financial aid processing by a lot?
0 coins
Aliyah Debovski
•It added about 3 weeks to the process. Not ideal but not the end of the world either.
0 coins
Khalil Urso
One more important thing to consider: if you do create a new FSA ID, be sure to write down all your new information and store it somewhere secure. Many people use password managers now, which would prevent this same issue in the future. Also, the new FAFSA for 2025-2026 is completely redesigned from what you used 7 years ago. The process is generally simpler, and they now call the result your "Student Aid Index" (SAI) instead of the old Expected Family Contribution (EFC). You'll find the entire experience pretty different from what you remember.
0 coins
Nasira Ibanez
•I've definitely learned my lesson about keeping track of important logins! I use a password manager now so this won't happen again. It's interesting to hear that the system has changed so much - hopefully for the better. Thanks again for all your help!
0 coins
Giovanni Marino
I just went through this exact same nightmare situation about 6 months ago! After wasting hours on hold with FSA, I ended up creating a completely new FSA ID and it was honestly the best decision. The whole process took maybe 10 minutes, and when I logged in I could still see all my old loan information from my previous degrees. One tip that saved me some headache: before creating the new account, I made sure to have my Social Security card handy because they asked me to verify some details from it during setup. Also, use an email you actually check regularly this time - I learned that lesson the hard way! The new FAFSA system is actually way more user-friendly than what we dealt with years ago. You might find the whole experience less painful than you're expecting. Good luck with going back for your bachelor's!
0 coins
Ezra Bates
•This is exactly what I needed to hear! I'm so relieved to know someone else went through the same thing recently and came out fine. I definitely have my Social Security card ready and I'm using my main email this time - not some random college email that got deactivated years ago. It's encouraging to hear the new system is more user-friendly too. Thanks for the reassurance and good luck wishes!
0 coins
Marcus Williams
I'm dealing with a similar situation right now! I created my FAFSA account as a high schooler in 2017 and now I'm trying to apply for graduate school. Like you, I have zero memory of what email I used back then - probably some weird combination that seemed cool when I was 17 lol. From reading everyone's responses here, it sounds like creating a new FSA ID is definitely the way to go. I was worried about messing up my loan history too, but it's reassuring to hear from multiple people that everything stays tied to your SSN. One thing I found helpful was going through my old emails (even the ones I barely use anymore) and searching for "FAFSA" or "Federal Student Aid" to see if I could find any old correspondence. Didn't help me remember my login, but at least I found some old tax info I needed anyway. Thanks for posting this - it's nice to know I'm not the only one who was completely irresponsible with important login information as a teenager!
0 coins