Can't reach FAFSA? Claimyr connects you to a live FAFSA agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the FAFSA
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the FAFSA drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
Theres actually a glitch in the systm where some applications get stuck in processing but theres actually an error they never tell you about!!! my brother's application was stuck for 6 WEEKS untill we finally got thru to someone who told us there was a mismatch with his birthdate on the Social Security records vs what we entered. check ALL your info carefully and maybe try resubmitting?
Oh no, that's concerning! I'm pretty sure all our info is correct, but I should probably try to reach someone to verify. Did resubmitting reset your place in the queue?
yea it did reset everything :( we had to start over but at least it actually processed the second time. took about 2 weeks after resubmitting
Just a quick follow-up on this thread. The Department of Education announced yesterday they're adding additional staff to process applications. They acknowledged the delays and said they're working to reduce processing time. If you've been waiting more than 4 weeks, I'd recommend trying to contact them directly as there might be an unnotified issue with your application.
Thanks for the update! We actually got our SAI yesterday - it took exactly 24 days. I've already sent it to the scholarship committees. For anyone else in this situation, most of the scholarship programs were very understanding about the delays.
Join the conversation
UPDATE: Finally got in! For anyone still having issues, I used Claimyr like someone suggested above and got through to an agent in about 15 mins. They confirmed they're having email system problems and helped me get a temporary access code that bypassed the email verification. My application is submitted now! If you're still stuck, definitely try calling through Claimyr or contact your school's financial aid office. Thanks everyone for the help!
Great news! Just as a heads up for everyone - make sure you save/print your confirmation page and SAI calculation once you submit. With the system being glitchy, it's always good to have documentation of your submission in case there are any issues later.
omg it worked!! just got off phone with FSA and they fixed my account!! thanks for the claimyr tip, definitely worth it to not sit on hold for hours
I'm glad you were able to get through! I actually ended up calling my daughter's university financial aid office directly and they gave us a one-week extension on their institutional deadline. They said they've been getting many similar calls about the FAFSA email verification system.
Join the conversation
The FAFSA system this year is complete garbage. They rushed out all these "simplification" changes without proper testing and now students are paying the price. I've been trying to help my nephew with his application for WEEKS and we keep hitting different errors. The signature page issue is especially bad because it's literally the last step before submission, so you think you're done and then... ERROR. I complained to my congressman about it and surprisingly his office responded saying they've received hundreds of similar complaints and are pressuring the Department of Education to extend all financial aid deadlines this year. Maybe we should all be contacting our representatives about this disaster.
That's actually a great idea. I hadn't thought about contacting our representative, but you're right - this is a systemic issue that's affecting so many students. I'm going to do that tomorrow. Can't hurt to add another voice to the complaints!
yeah the "simplified" fafsa is like 10x worse than before lmaooo. whoever designed this needs to be fired fr
UPDATE: Finally got it to work! After trying basically everything suggested here, what finally worked was: 1. Using Microsoft Edge in InPrivate mode (thanks to the financial aid advisor who suggested this!) 2. Turning off my ad blocker (great tip from the parent who mentioned popup blockers) 3. Doing it at 5:30am when the system wasn't busy We got all the way through and have our confirmation email! Our SAI score was immediately available too. Now I'm going to help my daughter email her schools to explain the delay just to be safe. Thank you all so much for your help - I was seriously ready to throw my computer out the window!
Excellent news! I'm glad you got it resolved. That 5:30am timing definitely helps with the FAFSA system performance. Smart move to still contact the schools - it's always good to document these situations even after they're resolved.
5:30am?! you're a more dedicated parent than me lol! glad it worked out though!
Join the conversation
Just to add - don't forget that the Parent PLUS loan is also an option if the financial aid packages don't cover enough. That's what we ended up doing to fill the gap. It's not ideal because the interest rates aren't great, but it's there if you need it.
Be careful with Parent PLUS loans though! The interest rates are ridiculous and they can really add up. We're still paying off my oldest kid's PLUS loans 8 years later. Try to avoid them if possible.
Thank you everyone for your helpful responses! I feel so much better now understanding that this is just the federal portion and not the complete aid package. We'll wait for the schools to send their financial aid offers before making any decisions. One more question - if one school offers significantly less aid than another, is it possible to ask them to match the better offer? I've heard some people have success with this approach but wasn't sure if it's common practice.
Yes, this is called a financial aid appeal or professional judgment review. If you receive a significantly better offer from a comparable institution, you can absolutely contact your preferred school's financial aid office and ask if they can reconsider their offer based on the competing offer. Be prepared to provide documentation of the better offer. Many schools have formal appeal processes, and success rates vary by institution. It's always worth trying, especially if your preferred school is similar in standing to the one that gave the better offer.
Javier Morales
My daughter is going thru the exact same thing right now!!! She submitted last week and her roommate already got the confirmation but she's still waiting. Makes no sense how they process these things. The financial aid world is so confusing for us parents. When I went to college we didn't have all this complicated SAI stuff. Just simpler times I guess.
0 coins
TechNinja
•ok but SAI is literally just the new name for EFC (expected family contribution)... its the same thing they've had for decades lol
0 coins
Lena Müller
Just checking back - did you ever get your confirmation number? If not, you should definitely call FSA directly at this point.
0 coins
Raj Gupta
•Yes! Finally got it this morning - took exactly 7 business days. My SAI is higher than I expected though, so now I'm worried about how much aid I'll actually get. Might need to start a new thread about that... But thanks everyone for the help with this issue!
0 coins