Can't reach FAFSA? Claimyr connects you to a live FAFSA agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the FAFSA
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the FAFSA drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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why are u trying to call them? just do everything online, thats what i did for my fafsa stuff. the website takes like 10mins tops
Nia Jackson
•They're calling about loan consolidation with Nelnet, which is a loan servicer, not about completing the FAFSA form. These are different processes. Some loan consolidation questions, especially with the new SAVE plan and recalculated SAI scores, may require speaking to a representative.
Zara Rashid
Just wanted to update - I got through to Nelnet today in ONLY 35 minutes! Called at 4:15pm Eastern. Seems like their wait times might be improving a bit. The rep told me they just added a bunch of new staff to handle call volume. Hope this helps!
Sean Doyle
•Thanks for the update! That's actually really encouraging. I'll try that time tomorrow. Did they mention anything about the best times to call?
Zara Rashid
•The rep said mid-afternoon is generally better than mornings right now. Apparently everyone has the same idea about calling first thing when they open! She also mentioned they're implementing a callback feature in the next few weeks, so that should help too.
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Ayla Kumar
Great news! Glad you finally got your SAI. Did the number come in close to what you were expecting based on your financial situation?
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this is y i HATE the new fafsa!!!! took me 6 tries to get it to accept my tax info and now its sending wierd emails?? what was wrong with the old system???
The old system wasn't perfect either. Remember when we had to use the Data Retrieval Tool and it would randomly reject your tax info? At least with the new system the SAI is supposed to be more transparent...when it works correctly 😑
Pedro Sawyer
UPDATE: Finally got through to FSA this morning! Turns out there was a mismatch between the income I reported and what they pulled from my tax return, but for some reason it wasn't triggering the correction page on the website. The agent was able to fix it while I was on the phone. For anyone else dealing with this: definitely call and specifically ask about "hidden validation flags" like someone suggested above. Also, the Claimyr service actually worked great - I got connected to an agent in about 20 minutes instead of waiting on hold for hours.
Mae Bennett
•thx for the update! gonna try calling tomorrow with your tips!!
Glad you got it resolved! This is definitely a systems issue they need to fix ASAP. For the 2025-2026 FAFSA cycle, they promised a "simpler process" but in some ways they've just created new complications.
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Yara Nassar
Another important tip: when you receive the contributor invitation and set up your FSA ID, be extremely careful with the personal information you enter. If there's even a slight mismatch between your information (name, DOB, SSN) and what's on file with the Social Security Administration, your identity verification will fail. This is one of the most common issues parents face with the new FAFSA process. If you have a hyphenated last name or use your middle name, be especially careful to enter your legal name exactly as it appears on your Social Security card.
yup this happened to me! i always use my middle name but had to use my first name exactly like on SS card. system is super picky
Update: My daughter added me as a contributor yesterday evening, and I received the email invitation this morning! I've created my FSA ID and started working on the parent section. The IRS Data Retrieval Tool worked perfectly for importing our tax information - much easier than I expected. Thanks everyone for the guidance!
Paolo Ricci
•That's great news! Glad it worked smoothly. Make sure you save frequently as you go through the parent section - the system sometimes times out. Also, after you submit, keep an eye out for your family's Student Aid Index (SAI) calculation, which should be available in about 3-5 days. That's the number schools will use to determine her aid packages.
Sean Flanagan
That's encouraging to hear! Did you find the director's email on the school website or did you have to call to get it? I'm ready to be persistent but want to make sure I'm targeting the right person.
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Nia Wilson
Most school websites list the financial aid director's name on their staff directory page. If not, just call the main financial aid line and ask for the director's name and email - they usually have to give it to you.
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