


Ask the community...
I'm going thru the exact same situation with my daughter's school (different top-tier college). We got a similar email basically saying "wait and see" but her roommate already got her full package for next year?! Makes no sense. The stress is killing me because we literally can't afford to continue without similar aid to what she received freshman year. Are we supposed to just wait until July or August to know if we can afford to return??
This is unfortunately becoming more common. The financial aid cycle is completely disrupted this year with the delayed FAFSA rollout and the new SAI calculation system. Schools are handling it differently - some are sending preliminary packages based on last year's data, others are waiting for complete FAFSA processing. For both you and the original poster: I strongly recommend reaching out to the Dean of Financial Aid (not just a counselor) explaining the hardship this uncertainty is causing. Be polite but firm that you need some indication of aid levels for planning purposes. Sometimes escalating above the standard financial aid office can yield results.
Thanks, I'll try reaching out to the Dean directly. At this point we're prepared to transfer if they can't give us any answers. Just wish they understood what families go through with this uncertainty!
Update from the financial aid world: The Department of Education recently announced they're still experiencing significant delays processing 2025-2026 FAFSAs, particularly with the new SAI calculation system. Many schools are operating with incomplete information, which explains (but doesn't excuse) their vague responses. Here's the important part: federal student aid amounts (Pell Grants, subsidized loans, etc.) should still be available regardless of when your FAFSA is processed. It's the institutional aid (money from the college itself) that works on a first-come, first-served basis at many schools. I still recommend scheduling that direct conversation with financial aid to clarify exactly what your options are.
Thank you for this update! This makes more sense now. I'm scheduling that meeting with financial aid tomorrow morning and will specifically ask about federal aid vs. institutional aid. I'll update this thread once I know more in case it helps others in similar situations.
UPDATE: I finally got through to someone at FSA using that Claimyr service (totally worth it btw). Turns out there was a mismatch between my dad's reported income and what they had on file from the IRS. The weird thing is we used the data transfer tool so it should have matched automatically! The agent manually noted the correction and said processing should resume within 3-5 business days. Just wanted to update in case anyone else runs into this problem!
That's a common issue this year - the Data Retrieval Tool is pulling the right numbers, but the system is sometimes comparing it to the wrong year's tax data. Glad you got it sorted out! Make sure you keep checking your status because occasionally they need additional verification after the first issue is resolved.
Just wanted to update everyone! My ex checked this morning and the tax information magically appeared! It looks like it did eventually link automatically through the IRS DRT tool, even though it initially said it couldn't. We're so relieved - the SAI calculation is now complete and everything looks correct. Thanks for all the advice!
man i wish id seen this thread last week!! spent like 3 hours trying to figure out why my wifes tax info disappeared from our daughters fafsa. ended up starting over completely and lost all our previous info. the whole system is trash tbh
One thing nobody mentioned - even though your pharmacy student doesn't need parent info for FAFSA, watch out for the Health Professions Student Loan if her pharmacy school offers it. That one DOES require parent info even for graduate students. My daughter's pharmacy program financial aid office didn't tell her this until after the deadline had passed! So frustrating.
This is an excellent point! Health Professions Student Loans (HPSL) are an exception to the independent student rule. They're federal loans specifically for health profession students (including pharmacy) with exceptional financial need, and they do require parent information regardless of the student's age or independent status. They offer better terms than standard federal loans, so it's worth asking the pharmacy school's financial aid office about them specifically.
Thank you all for the helpful information! I'll let my daughter know she doesn't need our information for the standard FAFSA, but will have her check with her pharmacy program about CSS Profile and Health Professions Student Loans. I'm also going to look into that Claimyr service in case we run into problems. This forum has been so helpful!
LunarEclipse
Why does the FAFSA website ALWAYS have issues right around deadline time? It's almost like they WANT students to miss out on financial aid. Been dealing with this garbage system for 3 years now. Every single year, same story, different error messages. 🙄
0 coins
Dmitry Petrov
•You're not wrong. The system definitely gets overloaded during peak periods. That's why I always recommend students submit at least 3-4 weeks before priority deadlines. Even with a perfect system, last-minute technical issues can happen.
0 coins
LunarEclipse
•Easy to say "submit early" but some of us need our parents' final tax info and they always wait till the last minute to get their documents together. Not everyone has perfectly organized families!
0 coins
Sofia Gomez
UPDATE: I tried the incognito mode + phone hotspot suggestion from @profile3 and IT WORKED!! Got past the error screen and was able to complete my entire application! For anyone else having this issue - definitely give this solution a try. Thank you all so much for the help!
0 coins
Ava Williams
•So glad it worked for you too! No idea why that specific combination fixes it, but I've told several friends with the same issue and it's worked for most of them. Weird tech problems require weird solutions I guess!
0 coins
Zainab Ibrahim
•Thanks for updating us! I'll pass this solution along to our financial aid office so we can help other students facing the same issue.
0 coins