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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO NOT post call problems here - there is a support tab at the top for that :)
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Update: My SAR finally came through! For anyone else looking, the SAI is right at the top of the first page with a heading that says \
Great news! Your SAI essentially represents what the federal government believes your family can contribute annually toward college costs. It's not the exact amount you'll pay - it's used by schools to calculate your financial need (Cost of Attendance minus SAI). A lower SAI means you qualify for more need-based aid. Each school will use this number to create a unique financial aid package for you. Make sure to compare these packages carefully when they arrive!
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UPDATE: We tried incognito mode on Chrome AND disabled Norton password manager - IT WORKED! We were able to complete the spouse section without any cursor jumping. Thanks everyone for all your suggestions. For anyone else with this problem, definitely try disabling any password managers or autofill programs first.
Great news! Glad that solved it for you. The new FAFSA system is definitely more sensitive to browser extensions than the old one was.
ugh i wish id seen this thread sooner we had to fill out the whole thing on paper and mail it in!!! took forever to get processed
my daughter had this problem too but in her case it was because she was using an older version of Safari. its amazing how poorly tested the new FAFSA system is when so many families depend on this for college!!!! govt should be embarrassed.
EXACTLY! They had THREE EXTRA MONTHS to test everything since they delayed the launch, and it's STILL full of bugs! And they wonder why people get frustrated with the financial aid process...SMH
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I just want to add that my daughter's college financial aid office is holding special FAFSA workshops to help parents navigate the new system. Maybe check if your son's school offers something similar? Our college financial aid officer said they've been getting HUNDREDS of calls about the exact same issues you're describing.
That's a great suggestion! I'll check with the university to see if they're offering any help sessions. Sounds like they must be getting flooded with confused parents like me.
One final tip to keep in mind - the new FAFSA calculates the Student Aid Index (SAI) differently than the old Expected Family Contribution (EFC). Even with the same financial information, your son's aid eligibility might be different than in previous years. The new formula adjusts for family size differently, changes how multiple students in college are counted, and modifies asset protection allowances. So don't be surprised if your final aid offer looks different than previous years, even if your financial situation hasn't changed much. The good news is that the overall Pell Grant eligibility has expanded under the new system, so many students may qualify for more federal grant aid than before.
wait what?? so even if our finances are the same we might get LESS aid?? thats terrrrible news for us. my daughter really relies on her financial aid package 😭
It depends on your specific situation - some families will get more aid, others might get less. The changes benefit families with multiple children in college, Pell Grant eligible students, and certain low-income scenarios. But yes, some middle-income families might see reductions. That's why it's crucial to complete the FAFSA as early as possible and be proactive about communicating with the financial aid office if you have concerns.
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is anyone else FURIOUS about this???? like we did everything right, submitted everything on time (even with their delayed launch) and now suddenly there's a "problem" with the IRS data?? I don't trust any of this. They're probably just looking for ways to give us all less money. Every year there's some new excuse.
EXACTLY!!! 👏 I'm convinced it's all just a way to make the process so complicated that people give up. Less applicants = less money they have to give out.
Just to provide an update: The Department of Education released additional information today. They've confirmed that the reprocessing will begin May 15th and they expect to complete all affected applications by June 10th. They've also established a dedicated hotline for this specific issue: (833) 945-3278 This line is separate from the general Federal Student Aid number and should have shorter wait times for those specifically affected by the IRS data exchange error.
Thank you so much for sharing this update! I'll save that number in case I need it after the reprocessing happens. Really appreciate you keeping us informed!
Sofia Torres
am i the only one who thinks its crazy we have to jump through all these hoops?? one wrong click shouldnt take MONTHS to fix. my cousin had to drop out for a semester bc of fafsa delays
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Fatima Al-Qasimi
•You're absolutely right. The system is designed to punish students for simple mistakes instead of helping them. And it disproportionately hurts first-generation college students who don't have parents familiar with the financial aid process.
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Mei Wong
UPDATE: Following advice here, I contacted my daughter's college financial aid office and explained the situation. They're submitting a Professional Judgment request and gave us a special form documenting the dependency status error. They said this happens A LOT with the new system. Still waiting for resolution but at least we have a path forward now. Will update when we (hopefully) get this fixed!
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Amara Okafor
•That's excellent news! The Professional Judgment route is usually the fastest solution. Make sure they specifically note it as an "inadvertent error correction" rather than a "dependency override request" - those are processed differently. Keep us posted!
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