Can't reach FAFSA? Claimyr connects you to a live FAFSA agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the FAFSA
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the FAFSA drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Since you mentioned you're new to this process, here's what a "low SAI" actually means: The Student Aid Index replaces the old Expected Family Contribution (EFC) and is a number that colleges use to determine how much financial need you have. A lower number means greater financial need. With a low SAI and Pell Grant eligibility, your daughter would typically qualify for more need-based aid at most institutions. However, each college has a different financial aid budget and philosophy. Some meet 100% of demonstrated need, others might meet only 60-70%. I strongly recommend contacting the financial aid office directly and asking specifically: "With our SAI of [your number], what additional need-based aid might my daughter qualify for beyond the scholarship and Pell Grant already offered?" This direct approach often gets you the most accurate information.
Thank you for explaining what the SAI actually means! I wasn't sure if low was good or bad. I'll definitely ask that specific question when I call.
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When my daughter applied back in January we had this exact same question. I called the Federal Student Aid info line every day for a week and couldn't get through to anyone. The wait times were ridiculous and I kept getting disconnected. I was at my wit's end until I found out about Claimyr. Got through to an FSA agent in under 30 minutes who confirmed that only one parent needs to sign for joint filers. My daughter's financial aid is all processed now without any issues.
That's good to know! I'm going to try calling FSA directly first, but if I can't get through I might try the service you mentioned. It sounds like a huge time-saver compared to being on hold for hours.
Update: I just got off the phone with my daughter's school financial aid office (not the person from the info session). They confirmed that our FAFSA is complete and correctly submitted! The advisor I spoke with said they've been seeing confusion about this exact issue and reassured me that only one parent needs to sign for joint filers under the new simplified FAFSA. She said they're planning to correct this misinformation at future info sessions. Thank you all for your help - I feel so much better now!
Great news! Glad you got official confirmation. This is a perfect example of why it's always good to double-check directly with the financial aid office when you receive conflicting information. The FAFSA simplification was meant to make things easier, but the transition period has created some confusion among advisors. Your daughter's aid processing should proceed normally now.
Excellent update! Thanks for letting us know. This will help other parents who might run into the same issue.
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DONT WASTE UR TIME WITH EMAILS!!! they NEVER respond!!! phone is the ONLY way
I'm definitely giving up on the email approach - 15 messages and not a single response. Phone it is!
my friend had this problem n she went to the library n used their computer n it worked??? idk why but maybe try different browser or computer???
Unfortunately, this specific issue (SSN accidentally used in the wrong person's profile) isn't a browser or computer problem - it's a database issue on the FAFSA side. It requires a customer service representative to submit a backend fix.
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my sons at college now we just ended up doing parent plus for the gap after his stafford loans. not ideal but what can you do. we figure we'll help him pay them for a few years after graduation. had same issue with fafsa saying we could afford waaaaay more than we actually could.
Update on our appeal process - we just heard back from two schools. Both adjusted our EFC after reviewing our medical documentation, and one offered an additional $7,500 in institutional grants! It's still not enough to cover everything, but it makes a huge difference. The most helpful thing was actually speaking directly with a financial aid counselor rather than just submitting forms. Using Claimyr to get through on the phone made a huge difference in getting actual answers instead of automated responses.
This is so encouraging! I've got appointments set up with two of her top schools next week. Did they ask for specific documentation about your medical expenses? I have folders of EOBs and bills but wasn't sure how far back they want records.
They asked for documentation from the last 12 months, plus a summary of ongoing expenses we expect to continue. Each school had a slightly different form. Definitely bring everything organized by date - they appreciated that I had everything ready to discuss!
Mikayla Davison
UPDATE: I went ahead and submitted my FAFSA after reading everyone's advice. Just got the confirmation email that it was received! I'll check back in a few days to make sure the tax data transferred correctly. Thanks everyone for your help!
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Adrian Connor
•Awesome! Glad you got it submitted. The new system is definitely confusing at first but works well once you understand how it's supposed to flow.
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Ryder Everingham
smart move!!! now you can relax a bit. just remember to actually check back in to make sure everything processed right. my roomate didn't and ended up with a verification flag that delayed her aid package
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Mikayla Davison
•Good point! I've set a reminder to check back next week. Would hate to have my aid delayed because I forgot to verify everything went through correctly.
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