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Using Claimyr will:
- Connect you to a human agent at the FAFSA
- Skip the long phone menu
- Call the correct department
- Redial until on hold
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- Give you free callbacks if the FAFSA drops your call
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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Freya Larsen
Update: We found the problem! My daughter went back through the application and discovered she accidentally marked 'yes' to the question about being in legal guardianship. She was confused by the wording. We've submitted the correction and now I can see the parent portion is available for me to complete. Thank you everyone for your help!
Great news! Make sure you both electronically sign the corrected application when you're done. And if you have any issues with the parent section, come back and ask!
Omar Zaki
•SO glad you got it fixed! Those questions are seriously confusing. My son almost made the same mistake.
Glad you were able to resolve this! This is such a common issue - the FAFSA dependency questions really need clearer wording. For anyone else reading this thread who might face similar issues, it's worth double-checking all the dependency questions before submitting. Even one misclick can completely change your aid eligibility. The legal guardianship question in particular seems to trip up a lot of students. Best of luck with the rest of your financial aid process!
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Ethan Wilson
UPDATE: Problem solved! Dad checked and he had accidentally started the process from his 2024-2025 dashboard. He sent a new invitation from the correct 2025-2026 application, and now I can see and access the right form. Thanks everyone for your help!
Yuki Tanaka
•Great! Glad you got it sorted out. Make sure you submit before your school's priority deadline to maximize your aid eligibility.
Carmen Diaz
•lucky!! at least yours got fixed without having to call them 🙄
So glad to see this got resolved! This seems to be a really common issue this year. For anyone else running into this problem, the key takeaway is to make sure the parent starts from the correct year's application when sending the invitation. The FAFSA system doesn't seem to give clear error messages when there's a year mismatch, so it's easy to get stuck in the wrong application cycle. Definitely worth double-checking before spending hours troubleshooting!
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Connor Byrne
my sisters at kennesaw!!! they totaly do this every year, its super annoying. the loans will show up eventually but if ur really worried u can go to the financial aid office in person, they actually super helpful there!!!!
Layla Mendes
Don't stress too much about this! As someone who went through the exact same thing with my son at a Georgia school, this is totally normal timing. Most Georgia universities process aid in waves - state aid first (like your daughter's HOPE), then institutional scholarships, and federal aid comes last. Since you mentioned her acceptance was a bit late, that could definitely explain the delay. Federal loans almost always show up eventually, especially since your FAFSA was filed properly in January. If you're still not seeing anything by mid-July, that's when I'd start making calls. But honestly, with an August payment deadline, you've got plenty of time for everything to process normally.
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Update: I called the FSA office this morning (waited 45 minutes but finally got through). They added a note to my profile about the identity theft situation and gave me some specific instructions for when we file the FAFSA. They also suggested we request an extension from any schools with early financial aid deadlines just in case there are processing delays. Thank you all for your helpful advice!
That's excellent news! Having that note on your profile will make a big difference. One more tip: When your son receives his FSA ID, make sure he keeps all the login information secure and enables two-factor authentication if available. With your history of identity theft, it's good to take extra security precautions with his FAFSA account too.
So glad you were able to get through to FSA and get that note added to your profile! That was definitely the right first step. One thing I'd also recommend - keep detailed records of every phone call, reference number, and person you speak with throughout this process. With identity theft situations, sometimes information doesn't get passed along properly between different departments or agents. Having your own paper trail can save you from having to re-explain your situation multiple times. Also, if your son's FAFSA does get selected for verification (which sounds likely), respond to any requests immediately - even a few days delay can push you to the back of the processing queue. Wishing you and your son the best of luck with this whole process!
This is such great advice about keeping detailed records! I've learned the hard way with the IRS situation that you really do need to document everything. I've started a folder with all my identity theft paperwork, and I'll definitely add all the FAFSA stuff to it. The tip about responding immediately to verification requests is really important too - I can see how easy it would be to get pushed to the back of the line. Thanks for the encouragement! Hopefully we can get through this without too many headaches.
Evelyn Xu
im so confused about all this FAFSA stuff... so are they changing the rules for next year or for this year or both?? and whats the difference between EFC and SAI anyway?? sorry if thats a dumb question lol
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Kayla Jacobson
•Not a dumb question at all! The EFC (Expected Family Contribution) is being renamed to SAI (Student Aid Index) as part of the FAFSA Simplification Act. For 2023-2024 aid year, they're still using the EFC formula for determining your aid, even though they might call it SAI in some communications. For the 2024-2025 aid year (which many people have already applied for), they're fully implementing the new SAI formula, which calculates financial need differently. The changes include different income protection allowances, handling of multiple students in college differently, and changes to how certain assets are counted. These emails people are getting about 2023-2024 are just them running their new system on old data, which unfortunately triggers automated notifications.
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Miguel Ramos
This has been happening to me too! I've gotten 4 of these emails in the past few days and was starting to panic thinking something was wrong with my financial aid. Thank you everyone for the explanations - it's so reassuring to know this is just a system-wide issue and not something I need to worry about. I did check my SAR like others suggested and nothing changed, so I'm going to stop stressing about it. Really wish the Department of Education would just send out a mass email explaining what's happening instead of leaving thousands of students confused and worried!
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