FAFSA

Can't reach FAFSA? Claimyr connects you to a live FAFSA agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the FAFSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the FAFSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

did u know u can use the FAFSA app on ur phone now? way easier than the website imo

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The app is actually being discontinued with the new FAFSA. Everything is moving to the studentaid.gov website with the redesigned form.

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Just wanted to chime in as someone who went through this confusion last year! You absolutely keep your existing FSA IDs - they're like your permanent digital identity for all things federal student aid. The key thing to remember is that the FSA ID system and the FAFSA application are separate - even though the FAFSA form gets updated every year with new features and requirements, your login credentials stay the same. I've been using the same FSA ID since my oldest started college 3 years ago, and now I'm using it for my second child too. The only time you'd need a new one is if you completely lost access and couldn't recover it through the official channels.

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Thanks for sharing your experience! It's really helpful to hear from someone who's been through this with multiple kids. I was getting stressed thinking we'd have to start from scratch, but it sounds like once you have your FSA IDs set up, you're good to go for years. That makes the whole process seem much more manageable!

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Thank you for the loan breakdown - that's really helpful. I knew there were limits but wasn't sure exactly what they were. I'm hoping with a combination of those federal loans, whatever we can contribute, and hopefully some merit aid, we can make this work without them taking on massive private loans or me emptying my retirement accounts.

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I'm in a very similar situation with my daughter who's a high school senior! Her SAI came back at around 23,000 and I've been panicking about what that means for affordability. Reading through everyone's responses here has been so reassuring - especially knowing that merit aid is completely separate from need-based aid and that the SAI calculation being the same for siblings is normal. One thing I learned recently is that some schools actually have automatic scholarships for certain GPA/test score combinations that you don't even need to apply for separately. Has anyone here had experience with those? I'm wondering if it's worth having my daughter cast a wider net to include some schools where she'd be above their average student profile specifically for merit opportunities. Also @Sophia Russo - good luck with twins starting college the same year! That's going to be expensive but at least you'll get through the whole process at once instead of dealing with it twice.

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As a fellow first-gen student who just navigated this maze last year, I wanted to share something that really helped me stay organized during the waiting period: I created a simple checklist for each school I applied to. For each school, I tracked: - FAFSA submission date ✓ - Student portal login confirmed ✓ - Financial aid office contact info saved ✓ - Expected aid package timeline (got this by calling each school) - Award letter received date - Aid acceptance deadline - Any additional forms required (CSS Profile, verification docs, etc.) This helped me feel more in control during those nerve-wracking weeks of waiting. I also discovered that public universities tend to process aid packages faster than private schools, but private schools often have more generous institutional aid to offer. One more thing - if you're really stressed about the timing, most schools have emergency aid or short-term loan programs for students whose FAFSA is delayed. It's worth asking about when you call their financial aid offices. You're definitely not alone in this situation this year, and the schools are aware of the widespread processing delays!

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This checklist idea is amazing - I'm definitely going to make one right now! It's such a smart way to stay organized and feel more in control of the process. I hadn't thought about the difference between public and private school processing times, that's really good to know. And I love that you mentioned emergency aid programs - I had no idea those existed but that could be a real lifesaver if things get tight with deadlines. Thank you for sharing your experience as a fellow first-gen student, it really helps to know others have successfully navigated this and that the schools are understanding about the delays this year!

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Mei Liu

One thing I haven't seen mentioned yet is that you should also check if your state has its own financial aid programs with separate deadlines! Many states have grant programs that use your FAFSA data but have earlier deadlines than federal aid. Since you're already 5 weeks in, you might want to quickly research your state's programs to make sure you haven't missed anything. Also, when you do get your award letters, pay close attention to whether aid is renewable each year and what requirements you need to maintain (like GPA minimums or credit hour requirements). Some schools front-load their best aid offers for freshman year and then reduce them later, so it's worth asking about multi-year projections when you're comparing packages. The waiting is absolutely brutal, but remember that this year's delays are unprecedented and schools are being much more flexible with deadlines. You're being smart by preparing now for what comes after approval!

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Update: I found my daughter's Student Aid Report on studentaid.gov (no email yet, but it's there in the dashboard). It shows all the information we entered and says processing is complete! It also lists her SAI number. I guess we really are done with the FAFSA portion. Now I'm checking each school's financial aid page to see which ones require the CSS Profile. Thank you all for your help - this community has been amazing!

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Congratulations on getting through the FAFSA! It sounds like you figured everything out. Just wanted to add for other parents reading this - when you're checking for CSS Profile requirements, also look for any school-specific financial aid forms. Some colleges have their own supplemental forms in addition to FAFSA/CSS Profile. Also, make sure to note the deadlines for each school since they can vary quite a bit. Priority deadlines are usually earlier than final deadlines, and meeting priority deadlines can make a big difference in aid packages. Good luck to your daughter with her college applications!

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This is such helpful advice! I'm just starting this process with my son who's a junior, and I had no idea about school-specific forms beyond FAFSA. The priority deadline tip is especially valuable - I'll make sure to create a spreadsheet with all the different deadlines for each school he's considering. It's great to see how supportive this community is for families navigating financial aid for the first time!

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I went through something similar last year and what ultimately worked was contacting my state's Department of Education office. They have direct contacts at Federal Student Aid and can escalate cases that have been stuck for extended periods. Many states have a student aid ombudsman specifically for these situations. You can usually find your state's contact info by searching "[your state] student aid ombudsman" or calling your state's higher education department. They were able to get my FSA ID issue resolved within 48 hours after I'd been stuck for over a month. Worth trying if the other suggestions don't work!

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This sounds like exactly what I need! I had no idea state education departments could help with federal FSA ID issues. I'm definitely going to look up my state's student aid ombudsman while I'm also trying the other suggestions. Having multiple paths forward gives me so much hope after feeling completely helpless for weeks. Thank you for sharing this - 48 hours sounds like a dream compared to the 2 months I've been dealing with this!

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I work as a financial aid counselor and see this exact issue constantly. Here's what I tell parents in your situation: First, try calling FSA at 8 AM Eastern and immediately say "technical support" when the automated system asks what you need help with - this often gets you to someone who can actually fix account issues rather than just general customer service. Second, ask your daughter's school about their "Parent PLUS Loan Master Promissory Note" alternative - some schools can process aid packages with just the student signature if the parent completes this separate form. Third, if you're still stuck, file a complaint with the Federal Student Aid Ombudsman at https://studentaid.gov/feedback-ombudsman/disputes/prepare - they have more authority to resolve stuck accounts. Don't give up - I've seen cases like yours resolved even after months of being stuck!

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This is incredibly helpful advice from someone who actually works in the field! I had no idea about saying "technical support" to get better help or about the Parent PLUS Loan Master Promissory Note option. I'm going to try the technical support route first thing tomorrow morning, then contact my daughter's school about that alternative form. The ombudsman complaint is also a great backup plan if everything else fails. Thank you so much for taking the time to share these professional insights - it's exactly what I needed to hear!

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