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Update: It went back to "processed" today! That was much faster than I expected after reading some of your comments. All 3 new schools now show up in his account too. Thanks everyone for the help and reassurance!
That's great news! So relieving when everything works out smoothly. This whole thread has been super helpful for understanding how the system works. Good luck to your son with all his applications!
That's awesome that it resolved so quickly! This thread has been really helpful - I'm bookmarking it in case I run into the same issue when my daughter applies next year. It's so reassuring to see how the community comes together to help each other navigate this confusing process. Thanks for sharing the update!
This entire thread is gold! As someone who works in a high school guidance office, I see this DRT issue constantly during FAFSA season. I'm definitely going to compile these troubleshooting steps into a handout for our students. The incognito browser trick, clearing cache/cookies, checking parent FSA ID login status, and that Claimyr service for getting through to FSA - these are all solutions I wish I had known about sooner. It's ridiculous that the official FAFSA help resources don't clearly outline these common fixes. Thanks to everyone who shared their experiences and solutions - you're helping way more students than you probably realize!
This is such a great idea for a guidance office handout! I wish my high school had provided something like this when I was going through the FAFSA process. It would save so many students from the panic and stress I experienced. You might also want to include a note about starting the FAFSA early enough to have time for troubleshooting - I waited until pretty close to my deadline and that made everything feel so much more urgent. Maybe also mention that even if the DRT doesn't work, students shouldn't give up on submitting their FAFSA with manual entry rather than missing deadlines entirely. Thanks for taking the time to help students navigate this confusing process!
This thread has been incredibly helpful! I'm currently a college freshman and went through this exact same nightmare last year. The FAFSA system really needs better error messaging - it's crazy that students have to play detective just to figure out why a basic feature isn't working. I ended up having to manually enter everything because I couldn't get the DRT to work no matter what I tried. One thing I'd add for future students reading this - if you do have to enter tax info manually, triple check every number because any mistakes can delay your aid processing for weeks. Also, keep copies of all the tax documents you reference so if you get selected for verification later, you have everything ready. The whole process is stressful enough without these technical glitches making it worse!
You're absolutely right about the FAFSA system needing better error messaging! As someone who just went through this whole ordeal, I can't believe how much detective work it took just to get a basic feature working. Your point about triple-checking manual entries is so important - I was so stressed about getting the DRT working that I almost forgot how crucial accuracy is when entering those numbers by hand. Thanks for the reminder about keeping copies of tax documents for verification too. It's really helpful to hear from someone who successfully made it through the process even when the technology failed. Gives me hope that other students dealing with similar issues can still get their aid sorted out!
Glad you're feeling better about this! One final suggestion - after making your corrections, consider using the Federal Student Aid Estimator tool on studentaid.gov to get a rough idea of what your new SAI might be. It won't be exact, but it can help you prepare for what to expect and give you some peace of mind in the meantime.
Don't beat yourself up about this - FAFSA asset reporting is genuinely confusing and you're definitely not alone in making these mistakes! I work at a high school and see students mix up retirement accounts vs investments all the time. The good news is that correcting it is pretty straightforward, and since you caught it before your aid packages are finalized, you should be in good shape. Just make sure when you're making the corrections that you have all your documentation handy (tax returns, investment statements, etc.) so you can input the accurate numbers. Your future self will thank you for taking the time to fix this now rather than dealing with aid adjustments later!
Update: I finally got both twins to add me as a contributor, and I can now see both applications on my dashboard! You were all right - each student has to initiate their own FAFSA and add me, rather than me adding them. The process is working much more smoothly now. Thanks everyone for your help!
I'm going through the exact same process with my daughter and son (they're a year apart but both applying for 2025-2026). One thing I learned the hard way - make sure both twins complete their student portions of the FAFSA BEFORE the priority deadlines for their schools! Even though you'll fill out your contributor section for both, each student needs to submit their individual application by their school's deadline. Some schools have early priority dates in February/March, so don't wait too long for the second twin to get their application started. Also, double-check that both applications show "Submitted" status - I almost missed that my son's was still sitting in "In Progress" even after I completed my contributor portion.
This is such a helpful reminder about deadlines! As a newcomer dealing with twins applying simultaneously, I hadn't even thought about the possibility that one could submit while the other stays stuck in progress. Do you know if there's an easy way to check both applications' status at once from the parent dashboard, or do I need to log into each twin's account separately to verify they've actually hit submit?
Katherine Ziminski
I'm currently going through my own SAP appeal process and wanted to add something that really helped me - if your school has a financial aid workshop or counseling appointments available, definitely try to schedule one before submitting your appeal. At my school, they had a financial aid counselor review my draft appeal letter and documentation before I officially submitted it. She caught a few things I missed and helped me strengthen my explanation. Some schools also have writing centers that can help with appeal letters if you're not sure how to structure it. Also, since you mentioned you're in nursing school - many nursing programs have their own student success coordinators who are familiar with SAP issues. They might be able to provide a letter of support or connect you with resources specific to nursing students. Your situation sounds very promising given your GPA and proximity to graduation. The fact that you've been successful since returning to the nursing program is exactly what they want to see. Best of luck with your appeal!
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Diego Vargas
•This is excellent advice about getting help with the appeal before submitting it! I didn't even think about asking someone to review it first. I'm definitely going to see if my school offers any kind of financial aid counseling or workshops. And you're absolutely right about checking with the nursing program - they probably see SAP issues fairly often and might have specific resources or contacts that could help. Thanks for mentioning the writing center too - that's a great resource I hadn't considered. It's really encouraging to hear from so many people who have successfully navigated this process!
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Hazel Garcia
I went through a SAP appeal last year and it was approved! One thing that really helped me was creating a timeline showing my academic journey - including the reasons for my major changes and how my grades improved once I found the right program. For your appeal, I'd definitely include: - Your current nursing program GPA (if it's different/higher than your overall GPA) - A letter from your nursing advisor confirming you're in good standing and on track for May graduation - Documentation showing you've been successful since re-entering the nursing program in fall 2023 The fact that you're so close to graduation with a solid GPA works strongly in your favor. Financial aid offices generally want to help students cross the finish line when they can demonstrate they're on the right track. Just be thorough with your documentation and honest about your journey - they've seen it all before and understand that students sometimes need time to find their path. You've got this! Being one semester away with a 3.4 GPA puts you in a much better position than many SAP appeals they review.
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Liam O'Sullivan
•Thank you so much for sharing your experience and the timeline idea! That's brilliant - I think showing the progression from my struggles in 2018 to my success since returning to nursing will really help tell my story effectively. I love the suggestion about highlighting my nursing program GPA specifically if it's higher than my overall GPA, which it actually is! It's so helpful to hear from multiple people who have been through this successfully. All of your advice is giving me much more confidence that this appeal can work out. I'm going to start putting together all the documentation this weekend and reach out to my nursing advisor first thing Monday morning. Really appreciate everyone taking the time to help - this community is amazing!
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