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I'm stressing out about starting the FAFSA for my daughter who's graduating this spring. As a single parent with pretty bad credit (went through a tough divorce a few years ago) and lower income (around $34,000/year), I'm worried my poor credit score will hurt her chances at financial aid. Does FAFSA even look at my credit score? Will colleges reject her financial aid applications because of my credit history? She's worked so hard to get good grades and I don't want my financial mistakes to limit her options. Any single parents been through this recently with the new FAFSA? She's already been accepted to 3 schools but I'm afraid to get her hopes up if my credit will disqualify her.
I'm seriously losing my mind trying to complete my son's FAFSA application. We've hit this bizarre glitch where the student assets page won't save ANY information. Each time we enter his checking account balance ($3,420) and small investment account ($5,750), hit save, and move to the college selection page, it immediately boots us back to the assets page with EVERYTHING DELETED. We've been stuck in this loop for 9 days now and can't progress to the signature page to complete the application. His first-choice university already marked his FAFSA as 'rejected' in their portal and the priority deadline is approaching! I've called the university financial aid office twice and they just keep telling me it's a FAFSA system issue and to contact Federal Student Aid. I've spent over 4 hours on the phone with FAFSA (spoke to 5 different agents!) and they all say the exact opposite - that we're 'doing everything correctly' and need to contact the school instead. It's a complete runaround! We've tried everything: different browsers (Chrome, Edge, Firefox), different devices (laptop, desktop, iPhone), clearing cache, incognito mode, even creating a whole new FSA ID. Nothing works and we're completely stuck. His SAI calculation can't even begin until we get past this step. Has ANYONE dealt with this assets page glitch and actually found a solution? I'm desperate at this point.
I'm new to this community but had to join after finding this thread - we've been dealing with the exact same assets page nightmare for over a week now! My daughter's FAFSA keeps deleting all the asset information and looping us back endlessly. It's such a relief to find out we're not the only ones experiencing this and that there are actual solutions. I've read through all the suggestions here and plan to try the winning combination tonight: late hours + Edge incognito + whole numbers only + double-save before hitting next. I'm also going to try typing the values manually instead of copy/pasting from our bank statements, which seems like it could be causing hidden formatting issues. One thing I wanted to add that might help others - I noticed that when we get stuck in the loop, the page URL actually changes slightly each time it redirects us back to assets. Has anyone else noticed this? I'm wondering if this gives any clues about what's causing the validation error. Thank you all for sharing your experiences and solutions. After getting passed around between FSA and the college for days with no help, finding this community discussion with real working solutions is incredible. Will definitely update once I try these approaches!
Welcome to the community, Chloe! That's a really interesting observation about the URL changing each time it loops back - I hadn't noticed that detail but it could definitely provide clues about what's triggering the validation error. You might want to document those URL variations when you try the fixes tonight, as that could be useful information if you end up needing to escalate to FSA for a manual override. The combination approach that worked for QuantumQuasar seems to be the most reliable solution based on everyone's experiences here. Also definitely try the manual typing instead of copy/paste - that hidden formatting theory makes so much sense! Please keep us updated on your progress, and don't hesitate to try the Claimyr service if you need to get through to an actual FSA agent who understands this specific glitch. Good luck tonight!
Just wanted to add another data point - I experienced this exact same assets page loop with my twin daughters' FAFSAs last month. What's interesting is that one application worked fine while the other got stuck in the endless loop, even though we were entering nearly identical asset information. This really supports the theory that it's a random validation bug affecting certain accounts. What finally worked for us was a slightly different approach: I used Safari on my iPhone (in private browsing mode) at around 2am, entered whole numbers only, and made sure to wait about 10 seconds between clicking "Save" and clicking "Next". The mobile interface seemed to handle the validation differently than the desktop versions we'd been trying. Also want to echo what others have said about documenting everything - I kept a detailed log of every attempt including browser, time, device, and error behavior. When I finally got through to an FSA supervisor (after using that Claimyr service mentioned earlier), having all that documentation made the conversation much more productive. They were able to see the technical error pattern in their logs and confirmed it's a known issue they're working to patch. For anyone still struggling with this, don't give up! The combination of late night attempts + alternative browsers/devices + proper formatting seems to work for most people eventually.
Thank you for sharing that Victoria! The fact that one twin's application worked while the other got stuck really reinforces that this is a random system bug rather than something we're doing wrong. Your Safari mobile approach is really interesting - I hadn't considered that the mobile interface might handle validation differently. That's a great alternative for people who've exhausted all the desktop browser options. The 10-second wait between Save and Next is also a detail I haven't seen mentioned before but makes sense if there's some kind of processing delay causing the validation error. I'm definitely going to suggest the mobile Safari approach to others dealing with this issue. Really appreciate you sharing your documentation strategy too - it sounds like having that detailed log was key to getting productive help from the FSA supervisor!
I'm completely thrown off by what just happened with my state grant. My family's FAFSA SAI score is -1500 (we're definitely low-income), and I was counting on getting a state grant of $6,085 that showed up in my account last week. But today I got this weird notification saying something changed, and when I checked, my state grant dropped to $5,500!\n\nThat's almost $600 less than what I was expecting! Several universities already sent me financial aid packages based on the $6,085 amount. Does anyone know if this reduction is normal? Can state grants just randomly decrease like this after they've been awarded? And how will this affect the financial aid packages I've already received from different schools?\n\nI'm really starting to panic because we're already struggling to make the numbers work, and losing $600 is a HUGE deal for my family right now. Any insight would be super helpful.
Thank you so much for this specific advice! I had no idea that having a negative SAI could potentially help me get loans converted to grants. That would be amazing if possible. I'll definitely highlight the -1500 SAI in all my communications.
Hey Noah, I'm so sorry you're going through this stress right now! I went through something similar two years ago when my state grant got reduced by about $400 right before the school year started. It's absolutely infuriating when you're counting on that money. Here's what I learned from my experience: definitely reach out to each school's financial aid office like others have suggested, but also be prepared with specific questions. Ask them about their "gap funding" policies - some schools have special funds specifically for situations like this where external aid gets reduced unexpectedly. Also, don't give up on the state grant appeal process even if it seems hopeless. I found out later that my state actually had a hardship appeal form buried deep on their website that I never knew existed. It didn't restore my full amount, but I did get an additional $150 back. One last tip - when you call the schools, try to speak with a senior financial aid counselor rather than whoever picks up first. They often have more authority to make adjustments and know about funding sources that newer staff might not be aware of. Good luck, and don't let this derail your college plans!
Has anyone else received approval for Borrower Defense discharge from the FAFSA Corinthian College lawsuit but still waiting for the actual discharge? I got my approval letter back in January 2023 (about 18 months ago) saying my $37,500 in federal loans would be discharged within 180 days. It's been WAYYYY longer than that, and my loans are still showing as active in StudentAid.gov. I've called FSA at least 12 times and every representative gives me different information - some say it's "in processing," others say they "don't see any approval," and one even told me to "just keep paying while we figure it out" (which is ridiculous since I'm APPROVED). I've submitted three complaint forms and uploaded my approval letter twice. Has anyone who was part of the Corinthian settlement actually seen their loans disappear? I'm getting desperate here.
I'm so sorry you're all going through this - I just joined this community after finding this thread through a Google search about Corinthian discharge delays. I received my borrower defense approval in June 2023 (about 21 months ago) for $19,800 in loans, and I'm still in the same nightmare as everyone else here. What really struck me reading through all these comments is how widespread this issue is and how the FSA representatives seem to have absolutely no consistency in their responses. I've had the exact same experience - one rep tells me my case is "processing normally," another says they can't find any approval, and a third told me to "just wait a little longer" when I mentioned it's been almost two years! I'm definitely going to try several of the suggestions mentioned here, especially requesting administrative forbearance and reaching out to my Congressional representative. The idea of contacting the Student Borrower Protection Center that Luca mentioned also sounds promising. One thing I wanted to add - I've been keeping screenshots of my StudentAid.gov account showing the loans are still active, just in case I need proof later that the discharge wasn't processed despite the approval. Has anyone else been documenting this way? I figure having a paper trail of the delays might be helpful if we ever need to escalate further or if there are issues with the eventual discharge processing. Thank you all for sharing your experiences. It's frustrating that we're all dealing with this, but at least we're not alone in the fight!
That's a really smart idea about taking screenshots of your StudentAid.gov account! I wish I had started doing that earlier - I've just been relying on my approval letter as documentation. I'm going to start taking monthly screenshots now to create a timeline of the delays. It's incredible that we all have such similar experiences with the inconsistent FSA responses. Reading everyone's stories here makes me realize this isn't just bad luck or isolated cases - this is clearly a systemic problem with how they're handling these approved discharges. I'm also new to this community and found this thread through Google searching for answers. It's both reassuring and infuriating to see so many people in the exact same situation. I got my Corinthian approval in April 2023 for $24,500, so I'm right there with everyone at the 20+ month mark. Definitely going to try the administrative forbearance and Congressional representative routes based on what everyone has shared here. Thank you for adding another voice to this discussion - the more we document these experiences, the stronger our case becomes for why this system needs to be fixed!
I'm new to this community but unfortunately not new to this problem either. I received my Corinthian borrower defense approval in July 2023 (about 20 months ago) for $33,400 in federal loans, and like everyone here, I'm still waiting for the actual discharge. Reading through all these experiences is both validating and deeply frustrating - it's clear this is a massive systemic failure, not individual case issues. I've had the same runaround with FSA reps giving completely contradictory information. One memorable call had a rep tell me my approval "expired" and I'd need to reapply, which sent me into a panic until I called back and got someone who confirmed that's not how the program works. I want to add a few things that have helped me: 1. I started using the FSA's online messaging system through StudentAid.gov instead of just calling. The responses are slower (7-10 days) but they're documented and I can reference previous messages. It's helped reduce the conflicting information somewhat. 2. I joined a local legal aid clinic that has student loan specialists. They've been able to review my case and confirm everything looks correct from a legal standpoint, which gives me peace of mind that my discharge will eventually happen. 3. Like others mentioned, I'm now taking monthly screenshots of my loan status and keeping a detailed spreadsheet of every interaction with FSA. The administrative forbearance suggestion is crucial - I finally got mine approved last month after three attempts with different reps. Make sure to specifically mention your approved BD claim and ask them to place notes in your file. We shouldn't have to become experts at navigating a broken system just to get what was already approved, but here we are. Thank you all for sharing your experiences - it helps knowing we're not fighting this alone.
My mom lost her job last month and our family income is now WAY less than when we submitted our FAFSA in February. We're about to resubmit our application anyway because my dad forgot to sign it (ugh!). Should we update the income info to show our current situation, or are we stuck with last year's tax info even though our situation has totally changed? I'm worried our SAI will be too high and I'll miss out on aid I really need now that we're down to just one income. Anyone know what's allowed with FAFSA income updates?
Thanks everyone for the advice! I think I understand what to do now: 1. Submit the FAFSA with the 2023 tax info and get my dad's signature 2. Contact each school about their Professional Judgment/special circumstances process 3. Gather all documentation about my mom's job loss 4. Submit separate appeals to each school 5. Follow up regularly to make sure they're processed Fingers crossed this works out. This couldn't have happened at a worse time with college decisions coming up soon!
Just wanted to add one more tip from my experience - when you're gathering documentation for the Professional Judgment appeals, also include any correspondence about your mom's unemployment benefits application. Schools sometimes want to see that you've applied for all available assistance, and it helps show the legitimacy of the job loss. Also, if your mom is actively job searching, keeping a log of applications and interviews can strengthen your case by showing you're working to improve the situation. The whole process is definitely stressful, but hang in there - many families go through this and successfully get their aid adjusted!
Diego Chavez
One more thing - make sure you're listing yourself as the correct "contributor" in the new FAFSA. Since you're a single parent, you would be the only contributor unless your ex-spouse provides significant financial support or you're remarried. This is different from previous years and an important distinction.
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Ravi Malhotra
AuthorThank you! I'm divorced and my ex doesn't provide any support at all, so I'd be the only contributor. Are there any documents I should have ready to prove this if they ask?
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Diego Chavez
Yes, have these documents ready in case of verification (which is random but happens to about 20% of filers): 1. Your 2023 tax return and W-2s 2. Documentation of your divorce (decree or separation agreement) 3. Any legal custody documentation 4. Proof of separate residences (utility bills, lease agreements) In the new FAFSA, they've simplified some of this, but verification still happens. If you're selected, they'll tell you exactly what documents they need.
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Brianna Muhammad
As someone who's been through this exact situation, I want to echo what everyone else is saying - your credit score absolutely will NOT affect your daughter's FAFSA eligibility! I was a single mom with terrible credit (bankruptcy, foreclosure, the works) and my son still received maximum Pell Grant funding. With your $34K income, your daughter will likely qualify for the full Pell Grant ($7,395 for 2025-2026) plus potential state grants and institutional aid. The new FAFSA formula is actually more generous to lower-income families than the old one. A few practical tips from my experience: - File the FAFSA as soon as possible after October 1st for priority consideration - Don't let embarrassment about your financial situation delay you - the aid officers have seen it all - Your daughter can take out federal student loans in her own name regardless of your credit - If you're ever denied for Parent PLUS loans, she automatically qualifies for higher loan limits You're doing great by prioritizing her education despite your challenges. Don't let your past financial difficulties overshadow her bright future!
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