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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Update: I used the Claimyr service and got through to a FAFSA agent who was super helpful. They confirmed the issue was on their end - mom's birthdate was entered incorrectly in their system decades ago. We have to visit the Social Security office with her birth certificate to get it corrected. The agent put a note on my file about the situation and told me to request a deadline extension from my school's financial aid office. Thank you everyone for your help! I'll post another update once everything is resolved.
This is excellent progress! Make sure you ask the Social Security office for written documentation of the correction. Having that paper trail will be invaluable if you encounter any further issues with your FAFSA processing. Also, remember to follow up with your school's financial aid office about that extension.
Great to hear you got through to someone who could actually help! Just wanted to add - when you go to the Social Security office, bring multiple forms of ID beyond just the birth certificate if you have them (passport, driver's license, etc.). Sometimes they want extra verification for these types of corrections, especially if the error has been in their system for a long time. Also, if your mom is naturalized, bringing her naturalization certificate can speed things up since immigration-related records sometimes have these kinds of discrepancies. Good luck with getting everything sorted before your deadline!
Thanks for the additional tips about bringing extra documentation! That's really smart advice. I'm actually curious - did anyone else here have issues with naturalization records causing FAFSA problems? My mom became a citizen about 15 years ago and I'm wondering if that's when the birthdate error got introduced into the system. It would make sense if there was confusion during the naturalization process that carried over to Social Security records.
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As a newcomer to this community, I'm so relieved to find this discussion! My son's FAFSA has been stuck "In Review" for nearly 3 weeks now, and I was starting to think we'd done something terribly wrong. Reading through everyone's experiences has been both reassuring and informative - it's clear this is a widespread issue with the new system rather than individual application problems. The advice about documenting correction attempts via email is something I hadn't thought of but makes perfect sense. I'm also grateful to learn about the distinction between work-study and regular student income, as my son had both types of earnings last year and I wasn't sure how they'd be treated differently. The tip about contacting schools directly about deadline flexibility is also really valuable - I hadn't considered that they might be accommodating the FAFSA delays. Thank you all for creating such a supportive space for parents dealing with this frustrating but apparently normal situation!
Welcome to the community @Ryan Andre! Your experience with the 3-week "In Review" status is unfortunately very typical of what we're all seeing this year. I'm also new here and have found this thread to be incredibly helpful in understanding that these delays are system-wide rather than application-specific issues. The collective wisdom here has been amazing - from the email documentation strategy to understanding how different types of student income are treated. One thing I'd add from what I've learned reading through all these posts: don't hesitate to keep detailed records of all your attempts to contact FSA or make corrections. It seems like having a paper trail has been helpful for several people when they finally do get through to speak with someone. The fact that schools are being more flexible with deadlines this year due to these processing delays is also encouraging. We're all navigating this together!
As a newcomer to this community, I'm incredibly grateful to have found this thread! My daughter's FAFSA has been stuck "In Review" for about 2.5 weeks now, and I was starting to panic thinking we'd made some critical error. Reading through everyone's experiences has been so reassuring - it's clear this is a widespread issue with the new system changes rather than problems with individual applications. The practical advice here is invaluable: documenting correction attempts via email, understanding that work-study income is treated more favorably than regular student income, and knowing that schools may be flexible with deadlines due to these processing delays. I particularly appreciate learning about the Claimyr service for getting through to FSA - those hold times have been absolutely brutal! It's also comforting to know that even when applications are "In Review," there are still options for making corrections afterward. Thank you all for creating such a supportive environment for parents navigating what feels like the most complicated FAFSA rollout ever. This community is truly a lifesaver!
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I'm new to this community but dealing with something very similar! I've been on the SAVE plan since February and just got a confusing email from Nelnet yesterday saying I owe $298 by next week. Like you, my StudentAid.gov account shows I'm in forbearance status, so I was completely panicked. Reading through everyone's responses here has been such a huge relief! It sounds like this is definitely a known issue with Nelnet's system sending incorrect automated payment notices to SAVE borrowers who should be in forbearance. I'm planning to try calling them early tomorrow morning (thanks for that tip @Justin Evans!) and will also send a message through their secure portal to get written confirmation. It's so frustrating that we have to deal with this stress when we're already struggling financially - that's exactly why programs like SAVE exist in the first place! @Jamal Washington - I hope you get this sorted out quickly. From everything people are saying here, it sounds like you're definitely entitled to $0 payments with your income and family situation. Stay strong!
Welcome to the community @Nina Fitzgerald! I'm so sorry you're dealing with this same stressful situation. It's really unfortunate that Nelnet keeps putting people through this anxiety when we're already in vulnerable financial situations. I'm glad this thread has been helpful for you too - honestly, finding all these similar experiences has been the only thing keeping me from completely panicking! The early morning calling tip sounds like a game-changer. I tried calling again yesterday afternoon and gave up after an hour on hold. I'm definitely going to try first thing tomorrow morning and use their secure messaging system for documentation. It's ridiculous that we have to jump through all these hoops just to get confirmation of something that should already be automatically handled correctly. Thank you for the encouragement! This community has been amazing - everyone sharing their experiences has made me feel so much less alone in dealing with this mess. I hope your call goes smoothly tomorrow and you get the written confirmation you need. We shouldn't have to fight this hard just to access the programs designed to help us!
I'm a newcomer here but going through the exact same nightmare with Nelnet! Got my first payment demand email three days ago for $412 even though I enrolled in SAVE back in December and my StudentAid.gov clearly shows forbearance status. What's really concerning me is that I'm a single parent making $28,000/year with two kids - there's absolutely no way I should owe anything under SAVE. I literally cannot afford a $400+ payment right now, especially with rent going up next month. Reading all these responses has been both reassuring and infuriating. Reassuring because it's clearly a widespread Nelnet system issue, but infuriating that they're putting so many people through this stress! How is it acceptable for a loan servicer to have such broken systems that they're terrorizing borrowers who are already struggling financially? I'm definitely going to try the early morning calling strategy and secure messaging for documentation. Thank you everyone for sharing your experiences - it's helping me realize I'm not crazy and this really is just Nelnet being incompetent with their system updates.
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just remember FASFA for 2024-2025 is gonna be that new FASFA with the changes so its opening in december not october like before and everyones saying its gonna be a mess lol
I forgot about the new FAFSA format! That makes me even more nervous about getting everything right. I hope the new system is user-friendly.
As someone who just went through this process with my own kid, I wanted to add that you should also check if your state has any specific summer aid programs! Some states offer additional grants specifically for summer enrollment that aren't tied to the regular FAFSA timeline. Also, if your daughter is considering taking prerequisite courses over summer to stay on track for graduation, some schools have emergency aid funds available for students who need summer classes to maintain academic progress. It's worth asking about all available options when she meets with financial aid!
Noah Irving
For the 2025-2026 FAFSA, remember they've completely changed the formula from EFC to SAI (Student Aid Index). Make sure once you get past the FSA ID issue that you're looking at updated guidance for the new FAFSA. The changes are significant and affect how income and assets are calculated.
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Anastasia Kozlov
As a newcomer to this process, I'm finding this thread incredibly helpful! It's reassuring to know that not getting a confirmation email is normal - I was starting to panic thinking we'd done something wrong. The advice about trying to log in immediately makes sense, and I appreciate everyone sharing their experiences. I'm definitely going to write down all our credentials like Katherine suggested, and it's good to know about the SSA verification delay. Thank you all for sharing your knowledge with those of us navigating this for the first time!
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Yuki Yamamoto
•I'm also new to this process and this thread has been a lifesaver! It's such a relief to know that the lack of confirmation email is totally normal - I was convinced we had messed something up. The tips about keeping track of credentials and understanding the SSA verification process are really valuable. It's nice to see experienced parents helping newcomers navigate what can feel like a pretty overwhelming system. Good luck with your FAFSA journey!
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