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Lucas Turner

Washington ESD unemployment rates 2023 - how did this affect claim processing?

I'm trying to understand what unemployment looked like in 2023 because I'm dealing with some issues on my current claim and wondering if the high numbers from last year are still affecting Washington ESD processing times. My claim has been in adjudication for 6 weeks now and I'm wondering if they're still backlogged from when unemployment spiked. Does anyone know what the actual unemployment rates were in Washington state during 2023? And are they still dealing with delays because of it?

Washington's unemployment rate in 2023 averaged around 4.2%, which was actually pretty normal compared to the pandemic years. The rate started higher in early 2023 (around 4.8%) but dropped to about 3.9% by the end of the year. Tech layoffs were a big factor in the first half of the year.

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That's helpful context. So if the rates were normal, why are processing times still so slow? My adjudication has been pending forever.

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The Washington ESD is still dealing with system updates and staffing issues from the pandemic era. Even with normal unemployment rates, they're processing claims more carefully now which creates delays.

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I filed in late 2023 and it took 8 weeks to get through adjudication. The unemployment rate being 'normal' doesn't mean Washington ESD got their act together unfortunately.

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8 weeks?? That's insane. Did you ever get through to talk to someone about the delay?

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I tried calling hundreds of times. The phone system is still a nightmare even though fewer people are filing claims now.

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If you're having trouble reaching Washington ESD by phone, I had success using Claimyr (claimyr.com). It's a service that helps you get through to an actual agent instead of getting hung up on constantly. They have a video demo at https://youtu.be/7DieNd3C7zQ that shows how it works. Really helped me get my adjudication issue resolved.

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Never heard of this before. Is it legit? I'm desperate to talk to someone about my claim.

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Yeah it's legitimate. They basically handle the calling process for you so you don't have to sit there hitting redial all day. Worth checking out if you're stuck.

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I was skeptical at first but ended up trying Claimyr too. Actually got through to Washington ESD in less than an hour versus the weeks I spent trying to call myself.

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The 2023 unemployment numbers were definitely affected by all the tech layoffs in Seattle. Amazon, Microsoft, Meta all had major cuts. That probably explains why your adjudication is taking so long - they're still dealing with complex cases from those layoffs.

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I wasn't in tech but maybe that's still affecting overall processing? My case should be straightforward.

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Even straightforward cases are taking longer because Washington ESD is being extra careful about eligibility verification after all the fraud issues from 2020-2021.

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unemployment was like 4% or something in 2023 but washington esd is still slow as hell. doesn't matter what the rate is if they can't process claims properly

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Exactly! The system is broken regardless of how many people are filing.

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The processing delays aren't just about volume - they implemented new verification procedures that slow everything down.

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I remember reading that Washington state's unemployment rate was actually lower than the national average in 2023. National was around 4.6% while Washington was about 4.2%. But like everyone else said, that doesn't help with Washington ESD's terrible processing times.

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Good to know we were doing better than average, but yeah doesn't help my current situation at all.

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The irony is that lower unemployment rates should mean faster processing, but Washington ESD seems to be slower than ever.

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Been dealing with Washington ESD since 2022 and honestly 2023 felt like the worst year for getting help. Even though fewer people were filing claims, it was harder to reach anyone on the phone. The automated system kept hanging up on me constantly.

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That matches my experience. The phone system is absolutely useless.

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This is exactly why services like Claimyr exist - the regular phone system is broken and people need alternatives to reach Washington ESD agents.

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Yeah I might have to try that. Can't keep wasting entire days trying to get through.

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The unemployment rate in 2023 started high because of all the January layoffs (especially in tech) but then dropped pretty steadily throughout the year. By December it was under 4%. However, Washington ESD's problems aren't really about the unemployment rate - they're about their outdated systems and procedures.

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So basically the unemployment rate is fine but Washington ESD is still a mess. Great.

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Pretty much. They're still using processes designed for much higher claim volumes and haven't adapted to normal times.

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I filed in March 2023 when a lot of people were getting laid off and it took 3 months to get my first payment. The adjudication process was a nightmare even though my case was simple - just a regular layoff with no complications.

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3 months?! How did you survive that long without income?

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Credit cards and help from family. It was awful. Washington ESD really needs to fix their processes.

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washington unemployment 2023 was around 4.2% average but peaked at like 4.8% in winter/spring because of tech layoffs then dropped to 3.9% by end of year. doesnt help with esd being slow though

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Thanks for the specific numbers. Confirms what others have said about it being normal rates.

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The thing about 2023 unemployment is that even though the overall rate was normal, there were these big waves of layoffs that hit all at once. Like when Amazon laid off 18,000 people nationwide (including tons in Seattle), that created processing bottlenecks at Washington ESD even if the total numbers weren't crazy high.

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That makes sense. Big corporate layoffs probably create more complex claims than gradual job losses.

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Exactly. And all those tech workers had stock options, severance packages, etc. that complicate the eligibility calculations.

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I work in HR and we had several employees file for unemployment in 2023. Even with normal unemployment rates, Washington ESD was taking 6-8 weeks minimum for adjudication. The system is just fundamentally broken regardless of claim volume.

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That's frustrating to hear from the employer side too. At least I know it's not just me.

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We started warning employees about the delays when we had to do layoffs. It's become a standard part of our separation process.

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unemployment rates were fine in 2023 but washington esd is still using pandemic era procedures that slow everything down. they're checking every single claim like it might be fraud

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That would explain the delays. They're being overly cautious on every claim now.

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My sister used Claimyr last year when she couldn't get through to Washington ESD about her adjudication. She said it was worth it just to avoid the stress of calling constantly. Got connected to an agent the same day and resolved her issue within a week.

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I'm really considering it at this point. 6 weeks of waiting is too much.

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Yeah the regular phone system is hopeless. At least with Claimyr you know you'll actually talk to someone.

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To answer your original question - Washington's unemployment rate in 2023 averaged 4.2% compared to 4.0% in 2022. So slightly higher but still considered normal/healthy. The problem isn't the unemployment rate, it's that Washington ESD never fixed their systems after the pandemic chaos.

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Perfect summary. So the system is just broken and will probably stay that way.

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Unfortunately yes. They had 3+ years to fix things and haven't made meaningful improvements to processing times.

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been trying to get through to washington esd for my adjudication for 2 months now. the unemployment rate being normal doesn't help when you can't even talk to anyone about your claim

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Same boat. The phone system is completely useless.

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This is why I recommend Claimyr - it's specifically designed to solve the phone access problem with Washington ESD.

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I think people forget that 2023 had some unique challenges even with normal unemployment rates. There were several high-profile company closures and mass layoffs that created complex claims requiring extra review. Plus Washington ESD was still dealing with fraud prevention measures that slow everything down.

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Good point about the fraud prevention. I bet that's adding weeks to every claim now.

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Yeah they're basically treating every claim as potentially fraudulent until proven otherwise. Creates massive delays.

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washington unemployment 2023 was 4.2% average but ranged from 3.9% to 4.8% depending on the month. tech layoffs in first half of year then recovery in second half. but esd processing is still terrible regardless

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Thanks for the detailed breakdown. Confirms this is a Washington ESD problem, not an unemployment rate problem.

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The frustrating thing about 2023 was that even with relatively normal unemployment rates, Washington ESD somehow got worse at customer service. I spent literally hundreds of hours trying to reach someone about my claim. Finally had to use one of those callback services to get through.

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Which callback service did you use? I'm at my wit's end here.

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I used Claimyr after seeing it mentioned in another forum. Actually worked - got through to a Washington ESD agent within an hour instead of the weeks I'd been trying.

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