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Bottom line: they have serious collection powers and won't forget about the debt. But if you communicate with them, they'll usually work with you. The worst thing you can do is ignore it and hope it goes away.
Paolo, I went through something similar last year. Washington ESD is serious about collections - they can garnish wages (usually 25%), intercept tax refunds, and even put liens on property. The interest compounds at 1% per month plus penalties, so a $2,800 debt can quickly become much larger. However, they do offer payment plans and sometimes hardship deferrals if you can prove financial distress. The key is to contact them before they start collection actions. I'd strongly recommend trying that Claimyr service others mentioned - it really does work for getting through their phone system. Don't ignore this hoping it will go away - it won't, and your options will only get worse with time.
Sebastian, thank you so much for the detailed breakdown. That 1% monthly interest is really concerning - I had no idea it would compound that fast. I'm definitely going to try Claimyr today since so many people here have had success with it. Just knowing that payment plans are actually possible gives me some hope. Did you have to provide a lot of financial documentation to prove hardship when you went through this?
Final thought for anyone reading this thread - don't let the complexity of the system overwhelm you into inaction. Whether it's using Claimyr to get clear answers from Washington ESD, applying for other assistance programs, or checking into training opportunities, taking some action is better than just hoping things work out. The system is confusing but there are people and resources that can help you navigate it.
One more resource that helped me - the Washington State Department of Social and Health Services (DSHS) has a benefits calculator on their website where you can see what assistance programs you might qualify for based on your income and family size. It's called the Washington Connection and it pre-screens you for multiple programs at once instead of having to apply to each one separately. Really saved me time when my UI ran out last year.
This is super helpful! I had no idea there was a pre-screening tool that could check multiple programs at once. That sounds way more efficient than trying to figure out what I might qualify for on my own. Going to check out Washington Connection along with everything else mentioned here. Thanks for sharing!
just wanted to add that if you ever need to call washington esd about claim issues, that claimyr thing actually works. saved me from spending all day trying to get through on the phone
Processed means you're all set for that week! Congrats on getting through your second weekly claim. It gets easier once you get into the routine.
I'm going through the exact same nightmare right now! My identity verification has been "under review" for 4 weeks despite submitting everything they asked for. What's really frustrating is that I can see in my portal that all my documents were "received" but there's zero communication about what's actually happening. I've been trying the phone lines every single day with no luck. Reading through these responses, I'm definitely going to try the WorkSource office visit first thing Monday morning, and if that doesn't work, I'll look into contacting my state representative. It's absolutely ridiculous that we have to jump through so many hoops just to get basic communication about our own claims. Thank you all for sharing your experiences - at least I know I'm not alone in this mess!
I'm so sorry you're dealing with this too! It's honestly maddening how broken this system is. Four weeks is way too long for something that should be straightforward. Definitely try the WorkSource visit - from what @Finnegan Gunn said, it sounds like they might actually be able to see what s'really going on with your file. I m'also thinking about trying that Claimyr service @Taylor To mentioned since I m desperate'at this point. Keep us updated on how the WorkSource visit goes - I might need to do the same thing if my other attempts don t work'out. We shouldn t have'to become detectives just to figure out why our legitimate claims are being held up!
I went through this exact same identity verification nightmare about 6 months ago and it took almost 8 weeks to resolve! What finally worked for me was a combination of approaches. First, I re-uploaded all my documents but this time I made sure they were extremely high quality scans (not photos) and that every corner was visible with no shadows or glare. Second, I kept detailed records of every attempt to contact them - dates, times, what happened. Finally, I sent a formal complaint through the ESD website's "Contact Us" form specifically mentioning the exact number of days my claim had been blocked and requesting escalation. Within a week of that formal complaint, I got a callback from a supervisor who was able to see that my documents were actually fine but had been sitting in a queue waiting for manual review. The supervisor cleared it immediately. I know it's incredibly frustrating but document everything and don't give up! Also try multiple approaches at once - WorkSource visit, formal complaint, and keep trying the phones.
This is incredibly helpful, thank you! I never thought about the quality difference between scans vs photos - I definitely just used my phone to take pictures of my documents. That could totally be the issue. I'm going to try re-uploading everything as proper scans like you suggested. The formal complaint idea is also brilliant - I've only been using the regular eServices messaging which clearly isn't getting any attention. How exactly did you word the formal complaint to get it escalated? Did you mention anything specific that seemed to trigger the supervisor callback? I'm definitely going to start documenting everything going forward too. It's ridiculous that we have to become so strategic just to get our legitimate claims processed, but if that's what it takes, I'll do it!
Dmitry Petrov
good luck op, hope your claim processes quickly. the waiting game is rough but most people do eventually get their benefits
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Yuki Tanaka
•Thank you! This thread has been really helpful for setting realistic expectations.
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Kaitlyn Jenkins
I'm in a similar situation - filed my claim about 10 days ago and getting anxious about the timeline too. Reading through everyone's experiences here, it sounds like 2-4 weeks is pretty typical if everything goes smoothly. The variation seems to depend a lot on whether your claim gets flagged for adjudication or not. I'm keeping my fingers crossed that both of our claims process without complications! In the meantime, I'm making sure to file my weekly claims on time and checking my account daily for any document requests.
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